Operations Performance Manager Jobs in Alaska (NOW HIRING)

Description

Anchorage, Alaska - Airport & Midtown Locations
Full-Time | On-Site

Compensation: $70,000+ annually (Base Salary + Performance Incentives + Bonuses)

Step Into Leadership With One of Alaska's Most Established Transportation Companies

Avis Alaska is seeking a motivated Assistant Manager to help lead operations at our Anchorage Airport and Midtown locations. This is an excellent opportunity for professionals currently working in the car rental industry who are ready to take the next step beyond traditional branch roles and expand their leadership experience.

As an Anchorage Area Assistant Manager, you will work directly with the Anchorage City Manager to oversee daily operations, support team performance, and ensure an exceptional rental experience for customers.

This role provides hands-on leadership across multiple locations, allowing you to build operational expertise while developing your management career.

Ideal Career Move for Professionals in the Travel & Hospitality Industry

Professionals currently working in rental car management, hotel operations, tourism services, or airport guest services are strongly encouraged to apply. This role is an excellent next step for current or former Management Trainees, Assistant Managers, and Branch Managers from rental car companies, as well as hospitality and tourism leaders, who are looking to expand their leadership experience within Alaska's travel and tourism industry

Candidates with experience in the following roles often excel in this position:

Rental Car Assistant Manager or Branch Manager
Hotel Front Office Manager or Guest Services Manager
Hospitality Supervisor or Operations Manager
Tourism or Travel Services Manager
Airport Operations Supervisor
Transportation or Fleet Operations Manager

If you enjoy working with travelers, leading teams, and operating in a fast-paced customer service environment, this role provides an opportunity to grow your career within Alaska's tourism economy.

Why Join Avis Alaska?

Many professionals working in hospitality, tourism, and rental car management are looking for opportunities that provide greater responsibility, stronger earning potential, and long-term career growth.

At Avis Alaska, you'll find:

• Employee-Owned Company (ESOP) - retirement contributions fully funded by the company
• Leadership experience across multiple Anchorage locations
• Performance-based bonuses and incentive opportunities
• Hands-on operational leadership and team development
• Career advancement opportunities within a statewide organization

Unlike large corporate environments, our locally operated structure allows leaders to have greater visibility, influence, and impact on operations.

Key Responsibilities

Operations Management

• Support the Anchorage City Manager in overseeing operations at the Anchorage Airport and Midtown locations.
• Help manage staffing levels, scheduling, and operational performance.
• Ensure vehicles are cleaned, prepared, and available to meet customer demand.

Customer & Guest Experience

• Provide excellent service to travelers renting vehicles.
• Assist customers at the rental counter and resolve service concerns.
• Maintain high guest satisfaction standards consistent with hospitality industry best practices.

Sales & Revenue Performance

• Promote rental upgrades and additional travel products.
• Support team members in achieving sales and service goals.
• Monitor operational metrics and help improve location performance.

Team Leadership & Development

• Assist in coaching rental agents and service staff.
• Support training initiatives and employee development.
• Foster a positive, collaborative workplace culture.

Compensation

Total Annual Earnings Potential: $70,000+

Compensation includes:

• Base salary
• Commission opportunities
• Performance incentives
• Monthly and annual bonus programs
• Annual performance review and compensation evaluation

Benefits

Eligible employees working 30+ hours per week receive:

• Medical, Dental, and Vision Insurance
• Paid Holidays
• Paid Time Off (PTO)

Additional benefits include:

• Paid Sick Leave (PSL)
• Employee Stock Ownership Plan (ESOP) - 100% company-funded retirement benefit
• Sales incentives and bonus opportunities

Why Professionals From the Rental Car & Hospitality Industry Join Avis Alaska

Opportunity to lead operations across multiple locations
Competitive compensation with performance incentives
Employee-owned company with ESOP retirement benefits
Leadership visibility within a locally operated organization
Career growth within Alaska's tourism and transportation industry

About Avis Alaska

At AVIS Alaska, we believe our people are the reason for our success. As a locally owned and employee-owned company, every team member plays an important role in shaping the future of our organization and the service we provide across the state.

One of the unique benefits of working with AVIS Alaska is our Employee Stock Ownership Plan (ESOP). This company-funded retirement benefit allows eligible employees to become employee owners of the business, meaning you share in the success that you help create.

Over time, company contributions to the ESOP can help you build long-term financial security and invest in your future while continuing to grow your career with our team.

At AVIS Alaska, you're not just working for a company - you're helping build your future as an employee owner of AVIS Alaska.

We foster a culture built on teamwork, accountability, strong work ethic, and exceptional customer service, where employees are supported in developing their skills and advancing within the company.

Requirements

Qualifications

• Valid driver's license with a good driving record
• Strong leadership and customer service skills
• Computer proficiency and typing ability
• Positive attitude and strong work ethic
• Previous supervisory or management experience preferred
• Experience in car rental, hospitality, tourism, airport operations, transportation, or guest services management strongly preferred