Operations Manager Jobs in Rochester, WA (NOW HIRING)

Description Our Mission: Keep Washington Safe and Working. Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability. Note: With this recruitment we are filling a non-permanent position that is expected to last 6 months.

Ready for the next challenge in your career development. We are looking for a qualified Elevator Tech Specialist who is ready to bring their skills and knowledge of elevators to L&I, the employer of choice. Join our Elevator team in the Customer Service, Compliance and Public Safety Division (Elevator Program) and work in a positive, goal-oriented atmosphere.

The Elevator Technical Specialist position ensures the minimum standards are adhered to by reviewing products and plans for compliance, creating a climate where both internal and external customers receive consistent and accurate information. The position directly relates to safety of conveyances that our department regulates by enforcing codes that provide safe transportation for the public and workers. Duties Some of what you will do: Review, interpret and process new & alteration plans and permits, including variance permits.

Assist in the development of rules, policies and procedures. Assist Chief Elevator Inspector in reviewing variances submitted by stakeholders and determining if the alternate methods meet or exceed code requirements. Assist the Chief Elevator Inspector and Operations Manager in reviewing new equipment and/or assists in vetting new equipment to ensure the equipment is in compliance with adopted codes.

Assist the Chief Elevator Inspector and Operations Manager in the development of rules, policies and procedures for internal and external stakeholders. Participate in internal meetings and represent the department at business and stakeholder meetings, conferences and building official functions as needed. Assist the Chief Elevator Inspector, Operation Manager and Field Supervisors in providing technical code support to all field inspectors, which includes answering questions and providing them with information that promotes standardization of the inspection process.

Assist in training new inspectors which will include guidance on how to find and apply codes as well as field training and report writing. Assist in future development and implementation of the quality assurance program. Perform other duties as assigned.

Qualifications Required: A high school diploma or equivalent AND Four years of journey-level experience in the maintenance, repair and installation of elevators and two years as an elevator inspector working for an enforcement agency. OR Six years of experience as an elevator inspector working for an enforcement agency. As well as: Must possess a valid unrestricted driver's license to travel to inspection sites.

AND The ability to take action to learn and grow. The ability to meet the needs of others. Demonstration of Core Competencies: Safety: Understands and is fully committed to creating and maintaining a positive safety culture by behaving safely.

Customer Centered Actions: Focused on understanding and meeting customers' needs. Treat others with respect and courtesy: At all times, respects and values others. Accountability and Dependability: Acts within guidelines and accomplishes job assignments; accepts personal responsibility.

Performs duties in a way that reflects public service accountability. Problem Solving: Draws sound, sensible conclusions, and make informed decisions to resolve issues. Learns and applies Lean methods to simplify work processes, improve service, reduce delays, and eliminate waste.

Demonstration of position-specific skills and abilities Verbal Communication: Expresses ideas and information through the spoken word using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience. Written Communication: Expresses ideas and information in writing using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience. Telephone Etiquette: Skilled at using verbal communication professionally while assisting customers over the phone and responding to phone calls in a timely manner.

Leadership: Communicates clear and high expectations. Communication: Presents ideas effectively, clearly and concisely in formal and informal situations. Customer Focus: Provides excellent customer service in areas of responsibility.

Communicates with customers to obtain necessary information to resolve any inquiries regarding the account. Addresses customer inquiries and complaints promptly and courteously, while treating the customer with respect and dignity. Strives to resolve the issues and responds in a manner that will avert hostility while dealing with hostile customer incidents.

Maintains open lines of communication between all customers, both internal and external, staff, co-workers, Chief Elevator Inspector and Operations Manager. Note*** Please request a Position Description Form (PDF) for a full list of skills and abilities. Desired: Ability to read and understand and properly evaluate conveyance layout drawings, architectural drawings and general engineering specifications.

Ability to create and deliver training material to the inspectors and stakeholder community in such a manner that a high degree of retention is retained. Ability to effectively evaluate internal and external processes and procedures for compliance to the Laws, Rules, Codes and Policies adopted by the department. Ability to create an environment dedicated to high ethical standards and promotes trust with internal and external customers.

Ability to effect, promote and evaluate standardized direction through dialog, education and training of internal and external customers. Supplemental Information Things You Need to Know To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee's career. Click on the "Benefits" tab to learn more. At L&I, your voice matters.

In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.8 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice. To receive more information on opportunities at L&I sign up for GovDelivery and select L&I job alerts

Application process We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the mandatory and desirable qualifications described in the announcement. Please include the following documents with your application: A cover letter describing specific qualifications.

A current resume detailing applicable experience and education. A list of at least three professional references with current telephone numbers. Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter.

If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again. To learn more about our hiring process timeline at L&I please visit our L&I recruiting page at Hiring Process at L&I.

If you would like to read our website in a language other than English, scroll up to the top of the page to select your language of choice from the banner. Background Check Notice: Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Other Information: For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business. For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer. This position is represented by the Washington Federation of State Employees (WFSE).

Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future. The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.

Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions. Did You Know. Washington is America's Top State to live, play, and work, according to U.S

News (2021). Join the L&I team and enjoy all the Evergreen State has to offer. In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation.

We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.

Veterans Preference Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I's Jobs@lni.wa.gov

Diversity, Equity, and Inclusion Employer L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contributes to the success of the agency's mission. Having a diverse workforce is this agency's greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service.

We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone. The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700.

TTY users should first call 711 to access the Washington Relay Service. You are welcome to include the name and pronoun you would like to be referred to in your materials, and we will honor this as you interact with our award-winning diverse and inclusive organization. For more Information If you have any questions regarding this job posting, program, or the agency, please contact Elena Emery at emee235@lni.wa.gov