1

Operations Manager Jobs in Puerto Rico (NOW HIRING)

PR · On-site

Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...

PR · On-site

Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...

PR · On-site

Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...

Operations Specialist

San Juan, PR · On-site

$18 - $20/hr

The Operations Specialist provides frontline support for customer operations, ensuring smooth order management, warranty claims processing, and inspection scheduling. This role plays a key part in ...

PR · On-site

We are seeking a strategic leader to oversee and optimize Case Management operations within a specialty pharmacy setting. This role is responsible for ensuring timely patient access to therapy ...

Operations Lead

Santa Isabel, PR · On-site

$26.44 - $32.21/hr

Leverage exceptional written and verbal communication skills, in partnership with the Program Managers to ensure effective internal and customer communication on manufacturing plans and operational ...

Operations Lead

Santa Isabel, PR · On-site

$26.44 - $32.21/hr

Leverage exceptional written and verbal communication skills, in partnership with the Program Managers to ensure effective internal and customer communication on manufacturing plans and operational ...

PR · On-site

Programming Operations Manager Functional reporting / escalation: President of Programming, Production and Promotions Classification: Exempt General Summary Responsible for leading Master Control and ...

PR · On-site

We are looking for an Office Operations Coordinator to efficiently manage the daily administrative tasks of our agency. This role is essential in ensuring smooth financial operations, including ...

PR · On-site

$12 - $13/hr

Warehouse Supervisor / Operations Manager Location: Carolina , Puerto Rico Name : Lailah De La Cruz Position Summary: The Warehouse Clerk at CBX Global is responsible for supporting daily warehouse ...

Overview We are seeking a highly organized and proactive Assistant to Operations to join our ... Management of Change process including initiation of requests, review and approval of submitted ...

Overview We are seeking a highly organized and proactive Assistant to Operations to join our ... Responsibilities • Support Management of Change process including initiation of requests, review ...

PR · On-site

Overview We are seeking a highly organized and proactive Assistant to Operations to join our ... Responsibilities • Support Management of Change process including initiation of requests, review ...

next page

Showing results 1-20

Operations Manager information

What Do Operations Managers Do?

The specific tasks and duties of an operations manager depend on the type and size of the organization: small or large, for-profit, nonprofit, or governmental. In many organizations, operations managers oversee the daily operations of the company, including staffing schedules, professional development, strategic planning, and quality assurance.

What are the key skills and qualifications needed to thrive as an Operations Manager, and why are they important?

To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.

What are some of the most common challenges Operations Managers face when coordinating between different departments?

Operations Managers often encounter challenges such as aligning departmental goals, streamlining communication, and managing competing priorities across teams. These issues can lead to delays or misunderstandings if not addressed proactively. Successful Operations Managers foster collaboration by establishing clear processes, regular check-ins, and transparent reporting, ensuring all departments are working towards shared objectives. Being adaptable and skilled in conflict resolution is key to overcoming these common hurdles.

What are Operations Managers?

Operations Managers are professionals responsible for overseeing and improving the day-to-day activities within an organization. Their main duties include managing processes, ensuring efficiency, optimizing resource use, and leading teams to meet company goals. They work across departments to streamline operations, solve problems, and implement new strategies. Operations Managers play a vital role in maintaining productivity and driving business success.

What is the difference between Operations Manager vs Supply Chain Manager?

AspectOperations ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations across departments, managing staff and processes within a companyFocuses on procurement, logistics, and distribution, coordinating with suppliers and vendors
Employer & Industry UsageUsed across various industries including manufacturing, retail, and servicesPrimarily in manufacturing, retail, and logistics sectors

While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.

What are the most commonly searched types of Operations jobs in Puerto Rico? The most popular types of Operations jobs in Puerto Rico are:
What are popular job titles related to Operations Manager jobs in Puerto Rico? For Operations Manager jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Operations Manager jobs in Puerto Rico look for? The top searched job categories for Operations Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Operations Manager jobs? Cities in Puerto Rico with the most Operations Manager job openings:
Infographic showing various Operations Manager job openings in Puerto Rico as of May 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Temporary. Highlights an 96% In-person, and 4% Hybrid job distribution.
Emerging Store Manager

Full-time

This job post has expired today. Applications are no longer accepted.


Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,087 frontline employees who took The Breakroom Quiz

87th of 97 rated pharmacies


Job description

Job Description
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
  • Accountable for improving on overall customer service metrics.

Operations
  • Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
  • Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
  • Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
  • Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
  • Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
  • Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
  • Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
  • Ensures team members have a working knowledge of all computer and technology systems and software.
  • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
  • Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Completes special assignments and other tasks as assigned.

Full Store Operation Business Performance Management
  • Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
  • Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
  • Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

People & Performance Management
  • Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
  • Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
  • Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
  • Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

Training & Personal Development
  • Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
  • Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
  • Obtains and maintains valid pharmacy technician license as required by state.

Communications
  • Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
  • Assists Store Manager in planning and communicating the company and store strategy.

External Basic Qualifications
  • Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
  • Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
  • Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
  • Willingness to work flexible schedule including extended days, evenings, and weekend hours.
  • Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
  • Ability to transfer to other Walgreens retail assets located within the same hiring Area.

Preferred Qualifications
  • Bachelor's Degree .
  • Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
  • External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

What Walgreens employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom