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Operations Manager Supervisor Jobs in Rhode Island

Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical ...

Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical ...

Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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Operations Manager Supervisor information

What is the highest salary of a supervisor?

The highest salary for an Operations Manager Supervisor can reach up to $100,000 or more annually, depending on industry, location, experience, and company size. Senior supervisors with extensive experience and specialized skills may earn higher compensation, especially in large organizations or competitive markets.

How much is an operations manager paid?

The average salary for an operations manager varies by industry and experience but typically ranges from $60,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.

Which is higher, operations manager or supervisor?

An operations manager is generally a higher-level role than a supervisor. Managers typically oversee multiple teams or departments and have broader responsibilities, while supervisors focus on direct oversight of specific teams or tasks. The hierarchy can vary by organization, but in most cases, the operations manager holds a more senior position with greater decision-making authority.

What is the difference between Operations Manager Supervisor vs Operations Coordinator?

AspectOperations Manager SupervisorOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; relevant certifications are a plusUsually requires a high school diploma or associate degree; some roles prefer certifications in office or project management
Work EnvironmentOversees multiple teams in manufacturing, logistics, or service industries; often in a supervisory role on-siteSupports daily operations, coordinates tasks, and communicates between teams; often in an office setting
Employer & Industry UsageCommon in manufacturing, retail, logistics, and service sectorsFound across various industries including retail, healthcare, and corporate offices

The Operations Manager Supervisor focuses on overseeing teams and ensuring operational efficiency, often with supervisory responsibilities. In contrast, the Operations Coordinator handles daily task coordination and communication, supporting the operations team without direct supervision. Both roles are essential but differ in scope and level of responsibility.

How does an Operations Manager Supervisor typically collaborate with other departments to ensure smooth workflow?

As an Operations Manager Supervisor, you play a pivotal role in bridging communication between multiple departments such as logistics, human resources, and finance. Regular cross-functional meetings, clear reporting structures, and collaborative problem-solving sessions are common practices to address operational bottlenecks and align departmental goals. Maintaining open communication channels and fostering a team-oriented environment are essential for ensuring that workflow remains efficient and objectives are met on schedule.

What is the salary of an operations supervisor?

The salary of an operations supervisor typically ranges from $50,000 to $80,000 annually, depending on experience, industry, and location. Many roles also include benefits such as health insurance and performance bonuses, and require strong leadership and organizational skills.

What are Operations Manager Supervisors?

Operations Manager Supervisors are professionals responsible for overseeing daily operations within a company or department. They supervise teams, manage workflows, ensure processes run efficiently, and help implement company policies and goals. Their role often involves coordinating between departments, monitoring performance metrics, and addressing operational challenges. Effective Operations Manager Supervisors play a key part in optimizing productivity and maintaining high standards of service or production.

What are the key skills and qualifications needed to thrive as an Operations Manager Supervisor, and why are they important?

To thrive as an Operations Manager Supervisor, you need strong organizational, leadership, and analytical skills, typically backed by a degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and lean management certifications are often required. Exceptional communication, problem-solving abilities, and team-building skills help you effectively manage teams and workflow challenges. These competencies are crucial for optimizing operational efficiency, maintaining productivity, and ensuring team success.
What are popular job titles related to Operations Manager Supervisor jobs in Rhode Island? For Operations Manager Supervisor jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Operations Manager Supervisor jobs in Rhode Island look for? The top searched job categories for Operations Manager Supervisor jobs in Rhode Island are:
What cities in Rhode Island are hiring for Operations Manager Supervisor jobs? Cities in Rhode Island with the most Operations Manager Supervisor job openings:
Infographic showing various Operations Manager Supervisor job openings in Rhode Island as of June 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
Operations Supervisor

Operations Supervisor

Zūm

Johnston, RI

Full-time

Posted 5 days ago

Be an early applicant


Zūm rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

4th of 14 rated coach operators


Job description

About Zūm:
Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX  is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.

About the Role

We're seeking an experienced Operations Supervisor to support daily transportation operations at our Johnston, RI location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.

What Makes You Successful in This Role

You're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.

ResponsibilitiesOperational Excellence & Performance Management
  • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination

  • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets

  • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated

  • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses

Team Leadership & Development
  • Directly supervise and coach the staff, providing guidance, feedback, and professional development

  • Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns

  • Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports

  • Identify and develop high-potential team members for advancement opportunities

Safety, Compliance & Customer Service
  • Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements

  • Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation

  • Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded

  • Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution

Qualifications
Basic Qualifications
  • 2+ years of experience maintaining client relationships and managing accounts in an operational setting

  • 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)

  • 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries

Preferred Qualifications
  • Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership

  • Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)

  • Experience in K-12 transportation or working with school district customers

  • Proficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)

  • Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines

  • Demonstrated track record of developing direct reports and building high-performing supervisory teams

  • Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization

Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.