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Operations Manager Startup Jobs in Indiana (NOW HIRING)

Your Money Line

Support Operations Lead

Indianapolis, IN · On-site

Ability to manage multiple priorities and meet SLA/Time Service expectations * Experience building ... Fun startup culture * Voted a Best Place to Work in Indiana 2023, 2024, 2025, 2026 If you feel you ...

8Fleet Inc.

Market Manager - Miami

Miami, IN · On-site

$105K - $125K/yr

... and logistics startup building the operational infrastructure for both autonomous and non ... The Market Manager is responsible for the management of 8Fleet's operations in the region ...

inKind

IT Manager

Austin, IN · On-site +1

$91K - $111K/yr

... startup. This role blends hands-on technical execution with people and vendor management to ensure ... You will own day-to-day IT operations across corporate infrastructure, identity and access ...

Buckeye Partners

Project Manager II

Crown Point, IN · On-site

Plan and organize system and facility downtime, startup and commissioning with Operations, Transportation, the Control Center, and other Functional Departments * Manages large projects with multiple ...

Portcast

Sales Manager (US)

Indianapolis, IN · On-site

Portcast is a venture-backed, Singapore-based logistics technology startup building a real-time ... We turn visibility into outcomes: reduced costs, improved operational control, and more predictable ...

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Operations Manager Startup information

See Indiana salary details

$29.5K

$60.4K

$112.8K

How much do operations manager startup jobs pay per year?

As of Jul 7, 2026, the average yearly pay for operations manager startup in Indiana is $60,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Operations Managers in a startup environment?

Operations Managers in startups often face rapid changes in priorities, limited resources, and the need to build processes from the ground up. You may find yourself wearing multiple hats, adapting quickly to evolving business requirements, and problem-solving on the fly. Collaboration with founders and cross-functional teams is frequent, requiring strong relationship-building and negotiation skills. Embracing uncertainty and maintaining flexibility are key to thriving in this dynamic and rewarding role.

What is an Operations Manager Startup job?

An Operations Manager in a startup oversees daily operations, ensuring efficient processes across different departments. They manage logistics, improve workflows, and implement systems to support scaling. This role requires adaptability, problem-solving, and cross-functional collaboration to streamline operations in a fast-paced environment.

What are the key skills and qualifications needed to thrive in the Operations Manager Startup position, and why are they important?

Success as an Operations Manager in a startup requires strong organizational, analytical, and project management skills, often supported by a degree in business or a related field. Familiarity with productivity tools like Asana, Trello, and Google Workspace, as well as experience with ERP or CRM systems, is highly valuable. Outstanding adaptability, leadership, and communication skills help candidates excel in this fast-moving and often ambiguous environment. These abilities are vital to drive operational efficiency, coordinate across departments, and support rapid company growth.

What are popular job titles related to Operations Manager Startup jobs in Indiana? For Operations Manager Startup jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Operations Manager Startup jobs in Indiana look for? The top searched job categories for Operations Manager Startup jobs in Indiana are:
What cities in Indiana are hiring for Operations Manager Startup jobs? Cities in Indiana with the most Operations Manager Startup job openings:
Operations Manager Startup jobs near you
Infographic showing various Operations Manager Startup job openings in Indiana as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $60,383 per year, or $29 per hour.
Support Operations Lead

Support Operations Lead

Your Money Line

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

About the Role
This role blends strong technical aptitude with robust client-facing communication skills. As the Support Operations Lead, you'll be the first dedicated support hire at Your Money Line, which means you'll handle day-to-day customer interactions and design, implement, and continuously improve our support infrastructure, processes, and standards. You've built something like this before, and you're ready to do it again.
You will own the customer support experience across chat, email, and ticketing systems while helping to refine best practices - reporting to the Director of Client Success. This is a hybrid role based out of our Indianapolis office.
To succeed as a Support Operations Lead, you should be an effective communicator, possess broad technical competency, and strong multitasking skills.
About Your Money Line
Money is the #1 stressor for American workers-and we're on a mission to create financial stability and confidence for all. YML is a leading financial wellness benefit pairing AI-powered software with empathetic human coaching to change the financial lives of thousands of households-from teachers to nurses and everyone in between. With YML, employees get help with everyday money challenges, and employers see gains in team wellness, retention, and engagement.
Your Money Line was founded by Peter Dunn (aka Pete the Planner™) and is funded by leading Midwest investors, such as Allos Ventures, First Trust Capital Partners, Elevate Ventures, and CareSource.
Key Responsibilities
  • Design and own the support infrastructure, processes, and standards that will scale with the business
  • Analyze ticket trends to identify product issues, user friction, and improvement opportunities
  • Partner with Product and Engineering teams to escalate bugs and advocate for resolution
  • Create and maintain internal documentation and customer-facing help resources
  • Serve as the primary point of contact for customer support inquiries via chat, email, and support tickets
  • Deliver timely, accurate, and empathetic support to end users and employer clients
  • Troubleshoot technical issues across mobile and desktop applications
  • Translate complex technical issues into clear, user-friendly explanations
  • Track and report on Service Level Agreements (SLAs) and resolution time standards
  • Help refine support processes to improve efficiency and customer satisfaction

Requirements
  • 2-4 years of experience in customer support or technical support, preferably in a SaaS environment
  • Strong technical aptitude with the ability to troubleshoot software issues
  • Ability to read API documentation, trace integration issues, and communicate technical failures to engineering teams (no coding required, but you need to understand what's breaking and why)
  • Experience working with ticketing/support platforms
  • Excellent written communication skills (clear, concise, professional)
  • Ability to manage multiple priorities and meet SLA/Time Service expectations
  • Experience building or scaling a support function from scratch (preferred)
  • Familiarity with mobile (iOS/Android) and web application support (preferred)
  • Experience supporting B2B customers and/or employer-sponsored benefits platforms (preferred)

Benefits
  • Medical Insurance
  • Dental and Vision Insurance
  • Life Insurance
  • 401k with a 4% match
  • Company equity options
  • Work laptop
  • Unlimited wellness time off
  • Unlimited paid time off
  • Hybrid office model
  • Paid holidays
  • Paid maternity, paternity, and adoption leave
  • HSA and employer HSA contribution
  • Office snacks
  • Regular employee events
  • Fun startup culture
  • Voted a "Best Place to Work in Indiana" 2023, 2024, 2025, 2026

If you feel you meet these qualifications, you get excited by the idea of helping millions of people achieve financial stability, and you want to work with a diverse, hardworking team - we'd love to meet you.

Apply