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Operations Manager Spa Jobs in Reston, VA (NOW HIRING)

Arch Amenities Group

Spa Director

Oxon Hill, MD · On-site

Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity management, consulting ...

Career Site

Spa Director

Oxon Hill, MD

Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity management, consulting ...

Woodhouse Spas

Experienced Spa Director

Gainesville, VA · On-site

$65K - $80K/yr

Foster collaboration, positivity, and guest-first service excellence Operations Management * Oversee all daily spa operations for seamless guest experiences * Ensure organizational efficiency ...

VIO Med Spa

Assistant Manager

Woodbridge, VA · On-site

$15 - $18/hr

Spa Operations Position Title: Assistant Manager Reports to: Spa Manager and Owner/Franchisee Coordinate Positions: Assistant Spa Manager works closely with a Collaborating Physician, Nurse, Nurse ...

FGG Spa, LLC

ASSISTANT SPA MANAGER - RESTON

Reston, VA · On-site

$45K/yr

Own daily front desk operations, guest flow, and overall performance * Lead, coach, and support the ... the Spa Leadership Team * Assist the General Manager with daily operational execution * Train ...

Career Site

Spa Attendant: (Male) Seasonal

Washington, DC

$15.75 - $19.75/hr

Arch Amenities Group, the global leader in spa, fitness, and leisure management, is seeking a male Spa Attendant to support the daily operations of our spa and fitness facilities at the Waldorf ...

Career Site

Spa Reception

Oxon Hill, MD · On-site

$13.75 - $17/hr

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness ... operational excellence, and seamless service. The Arch in our name reflects the connections we ...

Arch Amenities Group

Spa Reception

Oxon Hill, MD · On-site

$13.75 - $17/hr

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness ... operational excellence, and seamless service. The Arch in our name reflects the connections we ...

Arch Amenities Group

Spa Reception

Oxon Hill, MD · On-site

$13.75 - $17/hr

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness ... operational excellence, and seamless service. The Arch in our name reflects the connections we ...

VIO Med Spa

Clinic Sales Director

Woodbridge, VA · On-site

$60K/yr

Spa Operations Position Title: Clinic Sales Manager Reports to: Owner/Franchisee Coordinate Positions: Spa Manager works closely with a Collaborating Physician, Nurse, Nurse Practitioner, Physician ...

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All JobsOperations Spa JobsOperations Manager Spa JobsOperations Manager Spa Jobs in Reston, VA

Operations Manager Spa information

See Reston, VA salary details

$32.3K

$66K

$123.3K

How much do operations manager spa jobs pay per year?

As of Jul 14, 2026, the average yearly pay for operations manager spa in Reston, VA is $66,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $80,600.00 per year, depending on experience, location, and employer.

What does a spa operations manager do?

A spa operations manager oversees daily activities of a spa, including staff management, customer service, scheduling, and ensuring compliance with health and safety standards. They coordinate services, manage budgets, and implement policies to ensure a high-quality guest experience.

What does an operations manager do?

An operations manager oversees daily activities to ensure efficient functioning of a spa, including managing staff, scheduling, inventory, and customer service. They develop and implement policies, monitor performance, and coordinate with other departments to meet business goals, often using management tools and requiring leadership skills.

What does an Operations Manager in a spa do?

An Operations Manager in a spa oversees the daily activities and overall operation of the spa facility. They are responsible for managing staff, ensuring high standards of customer service, maintaining inventory and equipment, and implementing policies and procedures to enhance efficiency. Additionally, they often handle budgeting, marketing initiatives, and compliance with health and safety regulations. Their role is crucial in creating a relaxing and professional environment for both clients and employees.

How much do spa managers make in the US?

Spa managers in the US typically earn an average salary of around $50,000 to $70,000 per year, depending on location, experience, and the size of the spa. Higher salaries are common in luxury or high-end establishments, and management roles often require certifications in hospitality or spa management. Compensation may also include bonuses and benefits based on performance.

What are the key skills and qualifications needed to thrive as an Operations Manager Spa, and why are they important?

To thrive as an Operations Manager Spa, you need expertise in hospitality management, business operations, and staff supervision, often supported by a degree in hospitality or business administration. Familiarity with spa management software, booking systems, and inventory control tools is typically required. Exceptional customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient spa operations, high client satisfaction, and a motivated team, which are critical for business success.

What is the difference between Operations Manager Spa vs Front Desk Supervisor?

AspectOperations Manager SpaFront Desk Supervisor
Primary RoleOversees overall spa operations, staff management, and service qualityManages front desk staff, guest check-in/out, and customer service
Required CredentialsExperience in spa management, hospitality, or related certificationsCustomer service experience, hospitality or spa knowledge often preferred
Work EnvironmentOffice and operational areas within the spa facilityFront desk and reception areas
Employer & Industry UsageCommon in luxury spas, wellness centers, and resortsFound in hotels, resorts, and day spas

The Operations Manager Spa focuses on overall management, staff coordination, and service standards, while the Front Desk Supervisor handles guest interactions and front desk operations. Both roles are essential in the spa industry but differ in scope and responsibilities.

What qualifications do you need to be a spa manager?

A spa manager typically needs a high school diploma or equivalent, with many employers preferring post-secondary education in hospitality, business, or related fields. Relevant experience in spa operations, customer service, or management is essential, along with strong leadership, communication skills, and knowledge of health and safety regulations. Certifications such as massage therapy licenses or industry-specific training can also be advantageous.

What are some common challenges faced by an Operations Manager in a spa environment, and how can they be addressed?

Operations Managers in spas often encounter challenges such as balancing high-quality customer service with efficient staff scheduling and resource management. Another common hurdle is maintaining consistent service standards during peak hours or seasonal fluctuations. To address these challenges, effective communication with the team, investment in staff training, and implementing robust operational procedures are key. Leveraging spa management software can also help streamline daily operations and ensure smooth coordination among therapists, front desk staff, and management.
What are popular job titles related to Operations Manager Spa jobs in Reston, VA? For Operations Manager Spa jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Operations Manager Spa jobs in Reston, VA look for? The top searched job categories for Operations Manager Spa jobs in Reston, VA are:
What cities near Reston, VA are hiring for Operations Manager Spa jobs? Cities near Reston, VA with the most Operations Manager Spa job openings:
Operations Manager Spa jobs near you
Spa Director

Spa Director

Arch Amenities Group

Oxon Hill, MD • On-site

Full-time

Re-posted 25 days ago

Arch Amenities Group rating

4.7

Company rating: 4.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Title: Spa Director
Department: Spa Operations
Reports to: Regional Manager
Job Type: Exempt
Arch Amenities Group
Wellness-driven. Hospitality-focused.
Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.
We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.
With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.
The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.
If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.
Job Summary:
The Spa Director is responsible for the overall operation, leadership, and profitability of the spa and wellness facility. This includes overseeing day-to-day operations, team leadership, guest satisfaction, service standards, budgeting, marketing, and business development. The Spa Director ensures a high-quality experience for guests while maintaining a motivated, professional, and service-focused team.
Key Responsibilities:
Leadership & Operations:
  • Manage all aspects of spa operations including scheduling, treatment protocols, retail sales, guest experience, and cleanliness standards.
  • Lead, hire, train, and develop a team of therapists, front desk staff, and spa attendants.
  • Ensure all services meet or exceed industry standards and client expectations.
  • Maintain inventory of products, supplies, and equipment; manage purchasing and vendor relationships.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Ensure we are in compliance of all permits/licensing of location
  • Ensure your massage therapists licenses are up-to-date

Financial Management:
  • Develop and manage the annual spa budget including revenue targets, expense control, and profitability.
  • Monitor daily, weekly, and monthly financial performance; take corrective action as needed to meet goals.
  • Analyze service and retail sales to develop pricing strategies, promotions, and upselling initiatives.

Guest Experience & Service Standards:
  • Uphold and elevate the guest experience through service excellence, consistency, and personalized offerings.
  • Handle guest feedback and resolve issues in a timely, professional manner.
  • Oversee guest satisfaction metrics and implement service improvement plans as needed.

Strategic Planning & Marketing:
  • Develop and implement marketing campaigns, seasonal promotions, and special events to drive business.
  • Collaborate with hotel/resort marketing teams (if applicable) to align branding and increase visibility.
  • Identify trends and new opportunities in spa and wellness services.

Qualifications:
Education & Experience:
  • Bachelor's degree in Hospitality, Business, or related field preferred.
  • 5+ years of progressive leadership experience in spa, wellness, or hospitality operations.
  • Proven track record of leading high-performing teams and delivering strong financial results.

Skills & Competencies:
  • Strong leadership, coaching, and team development skills.
  • Exceptional customer service and interpersonal skills.
  • Financial acumen, with experience managing budgets and P&L.
  • Proficiency in spa booking and POS systems (e.g., Mindbody, Booker, SpaSoft).
  • Knowledge of spa modalities, wellness trends, and retail merchandising.

Physical Requirements:
  • Ability to stand for extended periods.
  • Ability to perform physical work including bending, lifting, and repetitive hand and arm movements.
  • Must be able to lift up to 25 pounds.

Work Environment:
  • Work is performed in a spa, clinic, or wellness center environment with occasional exposure to oils, lotions, and low lighting.
  • Require evening, weekend, and holiday hours depending on client scheduling.

Essential Function
Seldom
Occasionally
Frequently
Stationary Position -- Sitting or Standing
X
Active Position -- Walking, jogging, running
X
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate
X
Climb/Balance -- Stairs, ladders, ropes, equipment, beams
X
Stoop/kneel/crouch or crawl -- Position self, move
X
Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information
X
See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more
X
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.
X
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.

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