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Operations Manager Spa Jobs in Raleigh, NC (NOW HIRING)

Epichottubs

Operations Coordinator

Raleigh, NC

... spa and swim spa retailers, with multiple locations and a strong reputation for delivering ... You'll be responsible for managing invoicing and billing, tracking inventory of parts and chemicals ...

C3 Wellness Spa

Be Seen First

Licensed Esthetician

Raleigh, NC · On-site

$23 - $27/hr

Support overall spa operations and contribute to a positive team environment Qualifications ... Strong time management skills * Flexible and cooperative team player * Comfortable working ...

C3 Wellness Spa

Be Seen First

Licensed Esthetician

Raleigh, NC · On-site

$23 - $27/hr

Support overall spa operations and contribute to a positive team environment Qualifications ... Strong time management skills * Flexible and cooperative team player * Comfortable working ...

Tidal Wave Auto Spa

Team Lead - Apex, NC

Apex, NC · On-site

Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to ... management team! Learn what it takes to run a car wash and have a great time doing it! This ...

Tidal Wave Auto Spa

Team Lead - Apex, NC

Apex, NC · On-site

Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to ... management team! Learn what it takes to run a car wash and have a great time doing it! This ...

Tidal Wave Auto Spa

Team Lead - Apex, NC

Apex, NC

Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to ... management team! Learn what it takes to run a car wash and have a great time doing it! This ...

Tidal Wave Auto Spa

Team Lead - Apex, NC

Apex, NC · On-site

Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to ... management team! Learn what it takes to run a car wash and have a great time doing it! This ...

Tidal Wave Auto Spa

Car Wash Attendant - Apex, NC

Apex, NC · On-site

$10 - $12.25/hr

Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to ... its operations. Tidal Wave is a fast and fun, team-oriented environment, and our Car Wash ...

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All JobsOperations Manager Spa JobsOperations Manager Spa Jobs in Raleigh, NC

Operations Manager Spa information

See Raleigh, NC salary details

$30.1K

$61.7K

$115.2K

How much do operations manager spa jobs pay per year?

As of Jun 10, 2026, the average yearly pay for operations manager spa in Raleigh, NC is $61,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $75,300.00 per year, depending on experience, location, and employer.

What does an Operations Manager in a spa do?

An Operations Manager in a spa oversees the daily activities and overall operation of the spa facility. They are responsible for managing staff, ensuring high standards of customer service, maintaining inventory and equipment, and implementing policies and procedures to enhance efficiency. Additionally, they often handle budgeting, marketing initiatives, and compliance with health and safety regulations. Their role is crucial in creating a relaxing and professional environment for both clients and employees.

What are the key skills and qualifications needed to thrive as an Operations Manager Spa, and why are they important?

To thrive as an Operations Manager Spa, you need expertise in hospitality management, business operations, and staff supervision, often supported by a degree in hospitality or business administration. Familiarity with spa management software, booking systems, and inventory control tools is typically required. Exceptional customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient spa operations, high client satisfaction, and a motivated team, which are critical for business success.

What is the difference between Operations Manager Spa vs Front Desk Supervisor?

AspectOperations Manager SpaFront Desk Supervisor
Primary RoleOversees overall spa operations, staff management, and service qualityManages front desk staff, guest check-in/out, and customer service
Required CredentialsExperience in spa management, hospitality, or related certificationsCustomer service experience, hospitality or spa knowledge often preferred
Work EnvironmentOffice and operational areas within the spa facilityFront desk and reception areas
Employer & Industry UsageCommon in luxury spas, wellness centers, and resortsFound in hotels, resorts, and day spas

The Operations Manager Spa focuses on overall management, staff coordination, and service standards, while the Front Desk Supervisor handles guest interactions and front desk operations. Both roles are essential in the spa industry but differ in scope and responsibilities.

What are some common challenges faced by an Operations Manager in a spa environment, and how can they be addressed?

Operations Managers in spas often encounter challenges such as balancing high-quality customer service with efficient staff scheduling and resource management. Another common hurdle is maintaining consistent service standards during peak hours or seasonal fluctuations. To address these challenges, effective communication with the team, investment in staff training, and implementing robust operational procedures are key. Leveraging spa management software can also help streamline daily operations and ensure smooth coordination among therapists, front desk staff, and management.
What are popular job titles related to Operations Manager Spa jobs in Raleigh, NC? For Operations Manager Spa jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Operations Manager Spa jobs in Raleigh, NC look for? The top searched job categories for Operations Manager Spa jobs in Raleigh, NC are:
Operations Manager Spa jobs near you

Spa ConciergeFront Desk Receptionist

The Woodhouse Day Spa

Raleigh, NC • On-site

$14.50 - $18.75/hr

Other

Posted 18 days ago

Job description

Benefits:

Employee discounts

Flexible schedule

Competitive salary

About Woodhouse Spa: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, they provide guests a holistic approach to wellness that lasts long after they leave the spa. With 86 locations nationwide, they are the gold standard of neighborhood spas, powered by their commitment to an unparalleled spa experience that focuses on total well-being. For more information visit them at woodhousespas.com.

As a Spa Concierge, you are the first and last impression for each guest who enters the spa, making you a critical team member in delivering service that exceeds expectations. Your role is pivotal in ensuring that every guest's experience is memorable and enjoyable from start to finish.

Primary Responsibilities: • Being a steward of the Woodhouse brand. • Serves as primary support for the spa’s manager, therapists, and guests. • Ensures that every guest has a friendly, inviting, and memorable experience. • Answers incoming calls, and listens to our guests’ needs to schedule appointments or provide service recommendations and collect payment for services. • Partners with the therapists to increase their guest retention by scheduling the guest’s next appointment during checkout and promoting the recommended products.

• Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities and helping them to have a seamless experience. • Drives service and retail sales by educating guests on products and services. Assists concierge team in reaching monthly retail sales goals. • Remembers the small details that make Woodhouse Spa special - guest's favorite drink, a warm neck wrap, and/or personal information like birthdays and anniversaries. • Must be able to work weekends and some holidays. • Must comply with all company policies and procedures.

Regular and consistent attendance is required to perform the essential functions of this position.

Must be able to work well with other Team Members, Managers, and interact with our guests.

Must have the flexibility to work Sundays

Qualifications: • High school diploma or equivalent required. • Ability to work in a fast-paced environment and maintain professionalism. • Ability to pivot and navigate through change management. • Comfortable interacting with guests in a spa setting. • Leadership experience in a similar role or front-office operations preferred. • Comfort level with driving company sales goals and initiatives. • Proficiency in English language (reading, writing, and verbal). • Computer proficiency. • Previous customer service and telephone reservations experience.

Spa Concierge

Classification: Part Time

25 hours a week max

Saturday or Sundays Required

Physical Demands: • Ability to stand and bend over for extended periods. • Ability to lift up to 45 lbs.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

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