ZipRecruiter

Log In

1

Operations Manager In Training Jobs in Toronto, ON

Teleperformance

Operations Manager

Toronto, ON · On-site

CA$52K/yr

Representsoperations in client-facing forums including WBRs and MBRs. Operational Excellence ... Handlesescalations related to people management, training guidelines, compliance, and complaints.

Goldbeck Recruiting

Operations Manager

Toronto, ON · On-site

Formal engineering training is required. Success in the role will be measured by improvements in ... Manage operational budgets and monitor key cost drivers, including labor, overhead, inventory, and ...

VCNA

Operations Manager

Bowmanville, ON · On-site

The Operations Manager oversees all aspects of the production process, including raw material ... opportunities in different areas * Training, professional development * Access to Employees ...

Wajax

Operations Manager

Concord, ON

CA$97K - CA$120K/yr

Accountable/responsible for leading, directing and mentoring Branch employees in the achievement of ... Manage branch personnel performance, safety, training and customer service * Work with customers ...

Wajax

Operations Manager

Mississauga, ON

CA$97K - CA$120K/yr

Accountable/responsible for leading, directing and mentoring Branch employees in the achievement of ... Manage branch personnel performance, safety, training and customer service * Work with customers ...

Bloom Care Solutions

Operations Manager

Woodbridge, ON · On-site

In this leadership role you will optimize the effectiveness and efficiency of the team, creating an ... Document SOP's for the intake coordination team for future training purposes * Collaborates with ...

Bloom Care Solutions

Operations Manager

Woodbridge, ON · On-site

In this leadership role you will optimize the effectiveness and efficiency of the team, creating an ... Document SOP's for the intake coordination team for future training purposes * Collaborates with ...

Quadreal

Operations Manager

Toronto, ON · On-site

From its foundation in Canada as a full-service real estate operating company, QuadReal has ... and training, the market compensation of the role, and the consideration to internal equity. We ...

Surbanajurong

Operations Manager

Toronto, ON · Hybrid

Headquartered in Singapore, the group has a global talent pool of 16,000 in its member companies ... Mentor Project Managers and emerging leaders to develop operational capability within the studios.

ZenaTech Inc.

Operations Manager

Toronto, ON · On-site

Manager, Operations Analytics -- Toronto Reports to: CEO, transferring to the COO on appointment ... ZENA | FSE: 49Q) is a technology company specializing in AI drones, Drone-as-a-Service (DaaS ...

B+H Architects

Operations Manager

Toronto, ON · Hybrid

Headquartered in Singapore, the group has a global talent pool of 16,000 in its member companies ... Mentor Project Managers and emerging leaders to develop operational capability within the studios.

Sephora

Operations Manager, Stores

Toronto, ON · On-site

CA$54K - CA$74K/yr

The Operations Manager reports directly to our Store Operations & Talent Assistant Store Director ... We invest in training and support internal mobility across Canada, helping you reach your career ...

Crownholdings

Operations Manager

Toronto, ON · On-site

With operations in 39 countries employing approximately 23,000 people and net sales of ... Professional and personal development through training and work experiences Join us and become part ...

previous pagenext page

Showing results 21-40

All JobsOperations In Training JobsOperations Manager In Training JobsOperations Manager In Training Jobs in Toronto, ON

Operations Manager In Training information

What is an operations manager in training?

An Operations Manager In Training is an entry-level professional enrolled in a program designed to prepare them for a management role within a company's operations department. This position typically involves learning the daily functions of various operational processes, developing leadership skills, and shadowing experienced managers. The goal is to equip the trainee with the knowledge and experience needed to oversee teams, streamline procedures, and ensure efficient business operations. Training may include hands-on rotations, mentorship, and formal coursework tailored to the organization's needs.

What are the key skills and qualifications needed to thrive as an operations manager in training?

To thrive as an Operations Manager In Training, a solid background in business administration, organizational skills, and analytical thinking is essential, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems, inventory management software, and proficiency in Microsoft Office tools are typically important. Strong leadership, effective communication, and problem-solving abilities help candidates stand out and adapt quickly. These competencies are crucial for efficiently overseeing daily operations, driving team performance, and meeting organizational goals.

What are some typical challenges faced by an operations manager in training, and how can they effectively overcome them?

As an Operations Manager In Training, one common challenge is quickly adapting to the fast-paced, multi-faceted nature of operations while learning company-specific processes. Trainees often need to balance hands-on problem-solving with mastering leadership and communication skills to manage diverse teams. Success often depends on proactively seeking feedback, observing experienced managers, and staying organized with task prioritization. Building strong relationships with team members and other departments also helps to navigate challenges and foster a collaborative work environment.

What is the difference between Operations Manager In Training vs Operations Supervisor?

AspectOperations Manager In TrainingOperations Supervisor
CredentialsTypically requires a high school diploma or bachelor's degree; some roles prefer management or business courseworkUsually requires a high school diploma; some positions prefer associate or bachelor's degrees
Work EnvironmentTraining programs within warehouses, manufacturing plants, or logistics companiesSupervising daily operations on the shop floor or warehouse floor
Employer & Industry UsageCommon in logistics, manufacturing, retail, and distribution industriesWidely used in similar industries for frontline operational oversight

The Operations Manager In Training is a developmental role preparing individuals for managerial responsibilities, focusing on learning company processes. In contrast, an Operations Supervisor oversees daily operations directly, ensuring tasks are completed efficiently. Both roles are essential in operational workflows but differ mainly in responsibility level and scope.

How much should an operations manager in training be paid?

An operations manager in training typically earns between $40,000 and $55,000 annually, depending on the industry, location, and level of experience. Entry-level positions may start lower, while those with relevant skills or certifications can command higher pay. Compensation often includes benefits and opportunities for advancement as training progresses.

Is operations manager in training a high paying job?

An Operations Manager in Training typically earns less than fully qualified operations managers, with salaries often starting lower and increasing with experience and skills. While the role provides valuable management experience, it is generally considered an entry-level or developmental position rather than a high-paying job.

What are popular job titles related to Operations Manager In Training jobs in Toronto, ON?

For Operations Manager In Training jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Operations Manager In Training jobs in Toronto, ON look for?

The top searched job categories for Operations Manager In Training jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Operations Manager In Training jobs?

Cities near Toronto, ON with the most Operations Manager In Training job openings:

Operations Manager In Training jobs near you
Infographic showing various Operations Manager In Training job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Operations Manager

Teleperformance

Toronto, ON • On-site

CA$52K/yr

Full-time

Medical, Dental, PTO

Re-posted 10 days ago

Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

45th of 72 rated call and contact centers

Job description

Join Teleperformance - Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

About the Job

The Operations Manager is accountable for end-to-end performance of the assigned customer operations team. This role owns client delivery, operational excellence,peopleleadership, and financial outcomes, ensuring service levels are met while driving continuous improvement, employee engagement, and sustainable growth.

Responsibilities

Customer Management

  • Takesfull ownership of the aligned team's performance and client satisfaction.

  • Develops strategic and tactical plans to proactively address client needs, emerging trends, and industry best practices.

  • Buildsdeepunderstanding of client processes andidentifiesopportunities for value addition.

  • Representsoperations in client-facing forums including WBRs and MBRs.

Operational Excellence

  • Monitors and ensures adherence to Service Level Agreements (SLAs).

  • Tracks attrition,maintainsEarly Warning System (EWS) trackers, and conducts quarterly audits.

  • Partners with Workforce Management, Recruitment, and Clients onmanpowerplanning.

  • Analyzes performance metrics,identifiesprocess gaps, and collaborates with Quality and Training teams to implement corrective actions.

  • Acts as a subject matter expert for the process andleadsresolution of internal and external escalations.

  • Partners with Director / Senior Director to design and implement effective incentive structures to drive performance.

People & Culture

  • Coaches and develops Team Managers, Team Leaders, Coaches, and Agents to drive performance and career growth.

  • Manages performance issues and partners with HR on separation cases andtimelybackfills.

  • Handlesescalations related to people management, training guidelines, compliance, and complaints.

  • Conducts regular skip-level meetings and ensures feedback is actioned and cascaded to relevant departments.

  • Identifieshigh-potential talent and drives succession planning across all levels.

  • Owns performance management, compensation inputs, and rewards & recognition initiatives.

Financial Management

  • Manages operational costs while ensuring revenue targets are achieved.

  • Ensuresoptimaloccupancy andutilizationlevels.

  • Oversees team budgets, engagement funds, andtimelysubmission of billing information.

  • Maintains required headcount levels and buffer percentages for the process.

Preferred Skills

  • Strong business acumen with a solid understanding of customer operations and service delivery models.

  • Excellent verbal and written communication skills with strong presentation capabilities.

  • Proven stakeholder management and client engagement experience.

  • Demonstrated ability to analyze performance metrics and drive process improvements.

  • Strong coaching andpeopledevelopment skills.

Critical Competencies

  • Delivers Customer Service Excellence

  • Supports Innovation & Continuous Improvement

  • Builds Collaborative Relationships

  • Coaches & Develops Others

Benefits & Perks

  • Established career path supported by self-assessments, virtual training, and guided curriculum thatallowfor vertical and horizontal growth throughour multiplelines of business.

  • Robust career path with a full development plan and the opportunity to grow in the organization.

  • Paid9weeksoftraining(,2 weeks annual leave.

  • Continuous learning through progressive training that is specific to your tenure and skills.

  • Competitive salary with incentive programs

  • Positive and supportive environment

  • Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Salary

  • $52,000 annually

Location

  • Candidates areadvised to bewithin travel distance from our primary locations: Yonge- Eglinton Midtown Toronto

Teleperformance welcomes and encourages applications from people with Disabilities. Should you be invited toparticipatein the selection process, we are committed toaccommodatingyou to best meet your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

What Teleperformance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply