Operations Innovation Manager Jobs in Utah (NOW HIRING)

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Job Description

Zions Bancorporation's Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us lead our workforce of the future, today.

We are seeking an experienced Engineering Manager in Salt Lake City to lead our talented CIAM team. This team is responsible for our Customer Identity and Access Management platform, a critical system that provides secure identity and access management services for customer-facing business applications.

As the Engineering Manager, you will be at the heart of innovation at Zions Bancorporation, guiding a team of skilled engineers dedicated to modernizing Zions' key banking applications. You will be responsible for fostering a culture of excellence, driving technical strategy, and ensuring the delivery of scalable, high-quality, and innovative solutions for our teams and customers.

What you will do:

• Lead, mentor, and manage a team of software engineers, fostering their professional growth and managing team performance.
• Direct the design, development, and maintenance of the CIAM platform, ensuring its reliability, security, and scalability.
• A good portion of this role will be hands-on programming with your engineers.
• Collaborate with stakeholders, including product managers, business analysts, and IT leadership, to define the technical roadmap and strategy for the CIAM platform.
• Champion Agile and DevOps principles to streamline development processes and improve team efficiency.
• Oversee the technical analysis, development, and implementation of new features and capabilities.
• Manage project priorities, deadlines, and deliverables, ensuring the team meets its commitments.
• Guide the team in troubleshooting complex technical issues and provide leadership during incident response.
• Promote and enforce best practices in software development, including secure coding standards, source code management, and automated testing.
• Communicate team progress, risks, and successes to senior leadership.

Qualifications:

• 8+ years of experience in software engineering, with a proven track record of delivering complex, large-scale systems.
• 2+ years of experience in a leadership or management role, with a passion for mentoring and developing engineering talent.
• Strong technical background with knowledge of identity and access management (IAM) principles and technologies (e.g., Ping/ForgeRock, SAML, SSO, OIDC/OAuth).
• Solid understanding of modern software development languages and frameworks (e.g., Java, JavaScript), cloud computing, and containerization.
• Demonstrated experience with Agile development methodologies and leading engineering teams in an Agile environment.
• Excellent leadership, communication, and interpersonal skills, with the ability to manage stakeholder relationships effectively.
• Proven ability to navigate an environment with changing priorities and to manage multiple concurrent projects.
• Bachelor's degree in Computer Science, Information Systems, or a related field. A combination of education and experience may meet requirements.

Location:

This position has an onsite schedule with all days in the office at the new Zions Technology Center in Midvale, UT.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus will be the company's primary technology and operations center.  This modern and environmentally friendly technology center will enable Zions to continue to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
• At least 75% of the building is powered by on-site renewable solar energy.
• Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
• Large modern cafe with a healthy and diverse menu.
• Healthy indoor environment with ample natural light and fresh air.
• LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Benefits: 

• Medical, Dental and Vision Insurance - START DAY ONE! 
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.