Operations Innovation Manager Jobs in Provo, UT (NOW HIRING)

Zions Bancorporation's Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today. 

We are seeking an entrepreneurial and experiencedEngineering Managerto lead ourInnovation Labengineering team. In this high-impact role, you will operate as a "player-coach," balancing hands-on technical leadership with strategic management to drive the design and development of next-generation financial products. You will lead the charge in leveragingCloudandAItechnologies-not only to build customer-facing solutions but also to revolutionize our internal Software Development Life Cycle (SDLC). We are looking for a leader who brings the agility and mindset of astartupwhile possessing the wisdom to navigate the complexities of aregulated financial industry. You will ensure the safety, soundness, and compliance of developed products while pushing the boundaries of what is possible in banking technology. 

Responsibilities:

• Lead and manage the Innovation Lab engineering team, providing guidance, mentorship, and performance management to foster a culture of experimentation and excellence. 
• AI Product Strategy:Oversee the end-to-end design and delivery of AI-driven customer products, ensuring they are scalable, secure, and impactful. 
• AI-Enhanced SDLC:Champion and implement AI tools (e.g., Copilot, code generation, automated testing) within the development workflow to accelerate velocity and improve code quality. 
• Cloud Architecture:Direct infrastructure and software development activities, ensuring robust, cloud-native architectures (Azure/AWS/GCP) that align with enterprise security and scalability standards. 
• Act as a player-coach, contributing technically (code reviews, architectural design, prototyping) while managing team operations and unblocking engineers. 
• Serve as the primary technical liaison for innovation projects, collaborating with product managers and stakeholders to translate novel ideas into technical reality. 
• Manage department budgets and resources, ensuring adherence to financial processes while optimizing for high-velocity experimentation. 
• Regulated Innovation:Ensure all products meet strict safety, soundness, and compliance standards inherent to the financial services industry. 
• Evaluate project outcomes, identify technical debts or risks, and recommend corrective actions to maintain organizational effectiveness. 
• Other duties as assigned.

Qualifications:

• 8+ years of experience within engineering disciplines, with a strong preference for candidates who have transitioned from senior individual contributor roles to management. 
• Startup Experience:Proven track record of working in high-growth startup environments, demonstrating the ability to move fast, pivot quickly, and build with limited resources. 
• Regulated Industry Experience:Experience working within Financial Services, HealthTech, or other highly regulated industries, with a deep understanding of compliance, security, and data privacy requirements. 
• Cloud Expertise:In-depth knowledge of modern cloud architectures (GCP preferred, AWS/Azure acceptable) and infrastructure-as-code. 
• Applied AI Experience: 
• Demonstrated experience building and launchingcustomer-facing productsthat utilize AI/ML. 
• Proven experience integratingAI into the SDLC(e.g., using AI for code generation, refactoring, or testing) to enhance personal and team productivity. 
• Professional experience in at least one primary language (Python, Java, etc.) and modern web frameworks. 
• Keen understanding of the DevOps lifecycle and exposure to automation through CI/CD pipelines. 
• Excellent project and time management skills, with the ability to manage multiple experimental workstreams simultaneously. 
• Solid collaboration, interpersonal, and communication skills, capable of bridging the gap between technical engineering and executive stakeholders. 
• Requires a Bachelor's degree in Information Technology, Computer Science, or a related field. 

Work Location: 

This position is fully in office (5 days a week) at the Zions Technology Center - 7860 South Bingham Junction Blvd, Midvale, UT 84047 

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company's primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as: 

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station. 
• At least 75% of the building is powered by on-site renewable solar energy. 
• Access to outdoor recreation, parks, trails, shareable bikes, and locker rooms. 
• Large modern cafe with a healthy and diverse menu. 
• Healthy indoor environment with ample natural light and fresh air. 
• LEED-certified sustainable building that features include the use of low VOC-emitting construction materials. 

Benefits:   

• Medical, Dental and Vision Insurance - START DAY ONE!   
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance 
• Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts 
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays 
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience 
• Mental health benefits including coaching and therapy sessions 
• Tuition Reimbursement for qualifying employees 
• Employee Ambassador preferred banking products 
• Employees may, at the company's discretion, be eligible to receive a cash bonus award 

Visa Sponsorship:

This Engineering Manager position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.

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