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Operations Innovation Manager Jobs in Nevada (NOW HIRING)

Sales Operations & CRM Manager

Las Vegas, NV · On-site +1

$85K - $105K/yr

... innovation and transparency. Our model is designed to improve an out-of-touch healthcare model to ... Manager your key responsibilities will include: Operational & Administrative Responsibilities (CRM ...

... innovation and transparency. Our model is designed to improve an out-of-touch healthcare model to ... Manager your key responsibilities will include: Operational & Administrative Responsibilities (CRM ...

... of innovation in autonomous vehicle technology. Collaborating closely with industry leaders, our ... Informs other management personnel regarding operational/personnel problems as appropriate and ...

... of innovation in autonomous vehicle technology. Collaborating closely with industry leaders, our ... Informs other management personnel regarding operational/personnel problems as appropriate and ...

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Operations Innovation Manager information

What does an operations innovation manager do?

An Operations Innovation Manager is responsible for identifying, developing, and implementing new strategies, technologies, and processes that improve operational efficiency within an organization. They work closely with cross-functional teams to analyze current workflows, pinpoint areas for improvement, and drive change initiatives. Their goal is to streamline operations, reduce costs, and enhance overall productivity while fostering a culture of innovation.

What are the key skills and qualifications needed to thrive as an operations innovation manager?

To excel as an Operations Innovation Manager, you need expertise in process optimization, project management, and data analysis, often supported by a bachelor's or master's degree in business, engineering, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and innovation management tools is typically required, along with relevant certifications like PMP or Six Sigma. Strong leadership, strategic thinking, and excellent communication skills set top performers apart in this role. These capabilities drive continuous improvement, foster cross-functional collaboration, and ensure the successful implementation of innovative operational solutions.

How does an operations innovation manager typically collaborate with cross-functional teams to drive process improvements?

Operations Innovation Managers frequently work alongside departments such as supply chain, IT, finance, and customer service to identify inefficiencies and develop innovative solutions. They facilitate workshops, lead brainstorming sessions, and coordinate pilot initiatives to ensure proposed changes align with business goals. Strong communication and project management skills are essential, as these managers must bridge gaps between technical experts and operational staff while fostering a culture of continuous improvement.

What is the difference between Operations Innovation Manager vs Business Process Analyst?

AspectOperations Innovation ManagerBusiness Process Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; certifications in process improvement (e.g., Lean, Six Sigma)Bachelor's degree in Business, Management, or related field; certifications in process analysis or improvement
Work EnvironmentCorporate offices, manufacturing plants, or service centers focusing on process innovationOffice settings, analyzing and redesigning business processes across departments
Employer & Industry UsageUsed in manufacturing, logistics, and service industries to drive operational improvementsCommon in consulting firms, large corporations, and industries focusing on process optimization

The Operations Innovation Manager focuses on developing and implementing innovative operational strategies, while the Business Process Analyst primarily analyzes and improves existing processes. Both roles require similar credentials and work environments but differ in scope—one drives innovation, the other optimizes current workflows.

What are popular job titles related to Operations Innovation Manager jobs in Nevada? For Operations Innovation Manager jobs in Nevada, the most frequently searched job titles are:
What cities in Nevada are hiring for Operations Innovation Manager jobs? Cities in Nevada with the most Operations Innovation Manager job openings:

Sales Operations & CRM Manager

SlateRx

Las Vegas, NV • On-site, Remote

$85K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Job description

Company Bio:
Founded by industry pioneers, SlateRx provides simple and affordable pharmacy benefit programs to employer groups, unions, public sector groups, health systems, and other payers throughout the United States. As the industry's only PBXTM, SlateRx is creating real value for plan sponsors on day one through purchasing scale and continued management via innovation and transparency. Our model is designed to improve an out-of-touch healthcare model to make pharmacy benefits simple and affordable for plan sponsors and members.
Job Overview:
The Sales Operations & CRM Manager will own and optimize our sales technology stack - including Monday.com and SharePoint - and drive both day-to-day operational excellence and strategic sales process improvements. This hybrid role blends hands-on CRM administration (system configuration, user support, data quality) with sales operations strategy (process design, reporting, pipeline analytics, and continuous improvement). As a key member of the Sales organization supporting Sales Leadership and the RFP/Proposal team, you will ensure our CRM systems empower efficient sales execution and data-driven decision-making across the company.
Completeness of new opportunity and pipeline entries into Monday.com for plan sponsors and institutional customers to accurately support executive KPIs and reporting of business analytics.
Responsibilities:
As the Sales Operations & CRM Manager your key responsibilities will include:
Operational & Administrative Responsibilities (CRM Administration & Support):
  • CRM System Ownership: Administer and maintain Monday.com as core CRM platforms, including user account management, permissions/roles, data backups, and overall system performance.
  • Configuration & Integration: Configure and customize CRM fields, objects, workflows, automations, and integrations to fit evolving business needs (e.g. integrating Monday.com with other systems, syncing data between SharePoint and Monday.com). Ensure smooth integration of CRM with marketing, support, and RFP management tools for end-to-end process flow
  • Data Hygiene & Integrity: Maintain clean, reliable data by establishing data governance practices - regular data audits, deduplication, and cleanup of leads/contacts/accounts to ensure high data quality in both CRM systems.
  • User Support & Training: Serve as the go-to CRM expert for Sales and RFP teams, providing onboarding training for new users, creating user-friendly documentation, and offering timely technical support to maximize tool adoption.
  • Issue Troubleshooting: Proactively monitor system health and troubleshoot any CRM issues or errors (e.g. workflow failures, integration errors) to minimize downtime and operational disruption
  • Documentation & Best Practices: Develop and update standard operating procedures and best-practice guides for CRM usage, data entry, and sales process workflows, ensuring consistency and longevity of process knowledge.

Strategic & Analytical Responsibilities (Sales Operations & Insights)
  • Sales Process Optimization: Partner with Sales leadership and RFP leadership to design and refine sales processes (lead management, contact management, opportunity pipeline stages, forecasting cadence) and ensure CRM workflows align with and support these processes. Identify opportunities for process automation or improvement that enhance sales productivity and pipeline velocity.
  • Reporting & Dashboards: Build and maintain dynamic reports and dashboards in Monday.com to provide real-time visibility into sales pipeline, RFP pipeline, win rates, revenue forecasts, and other key metrics. Continuously improve reporting infrastructure (possibly leveraging BI tools or Excel) to support data-driven decisions by Sales and executive leadership
  • Pipeline & RFP Analytics: Monitor sales funnel and pipeline health and document opportunities into the CRM, and SharePoint analyzing lead conversion rates, pipeline progression, and forecast accuracy to identify trends or gaps. Collaborate with the RFP/Proposal team to track RFP progress in the CRM (from intake to submission) and provide insights on RFP win/loss outcomes, helping inform strategy and resource allocation
  • Continuous Improvement: Stay current on CRM best practices and new features (Monday.com capabilities) and recommend innovative solutions to drive efficiency, improve data quality, and enhance how the Sales and RFP teams use the tools. Propose and implement enhancements that support scalable growth, such as new automation, updated CRM architecture, or improved sales process documentation.
  • Cross-Functional Collaboration: Work closely with Sales Leadership to align CRM configuration with sales strategy and forecasting needs. Partner with the RFP/Proposal team to ensure the CRM and SharePoint support proposal tracking and that data from RFP activities (e.g., bids, statuses, outcomes) is captured for analysis and knowledge sharing. Coordinate with Marketing, Finance, and Operations as needed to integrate their data requirements into the CRM (for example, ensuring sales-to-finance handoffs, or connecting marketing lead sources to pipeline conversion).
  • Sales Enablement & Materials: Collaborate with Sales Enablement or directly create sales support materials, like updated dashboards, pipeline review templates, and training modules, to help the Sales and RFP teams work effectively and follow best practices.
  • Other duties as assigned

Qualifications:
To excel in this role, you should possess the following qualifications:
  • 5+ years of experience in Sales Operations, CRM administration, or similar roles, preferably supporting a B2B sales organization.
  • Hands-on expertise administering Monday.com - including customizations, reports/dashboards, and user support - is essential
  • Strong data analysis skills (proficiency in Excel and familiarity with BI/reporting tools like Tableau or Power BI is a plus) and a solid understanding of sales metrics and pipeline management. Ability to translate complex data into actionable insights and clear reports for stakeholders.
  • Proven ability to design and optimize business processes (e.g., sales workflow, lead routing, opportunity tracking) and manage projects or system improvements from concept to execution. Detail orientation with a proactive mindset for identifying and fixing issues in processes or data.
  • Excellent communication and collaboration skills - comfortable working cross-functionally and translating between technical details and business needs. Self-starter who can work independently with minimal supervision, yet also thrive as a team player aligning multiple departments (Sales, RFP, IT, etc.). Strong organizational and time management skills to handle multiple projects and deadlines.
  • Proven experience in a Client Relationship Management (CRM) position for a pharmacy-related or healthcare company
  • Excellent communication skills.
  • Ability to think creatively and innovatively.
  • Professional judgment and discretion that comes from experience in the field.
  • Proficient in the Microsoft suite of products.

Education:
Bachelor's degree in Business, Information Systems, health care administration or related field preferred, or equivalent experience
License Requirement:
None
Job Benefits:
Health, Dental, Vision, Life, 401k, Paid Time Off.
Location:
Remote predominantly. We estimate that this position will include 10% travel responsibilities, however, they will vary based on the season and could be more or less than this range.