Operations Graduate Assistant Jobs in Austin, TX

Job Posting Title:
Graduate Assistant, TCHATT, Department of Psychiatry and Behavioral Sciences, Dell Medical School
----
Hiring Department:
Department of Psychiatry
----
Position Open To:
All Applicants
----
Weekly Scheduled Hours:
20
----
FLSA Status:
Non-Exempt from FLSA
----
Earliest Start Date:
Aug 16, 2026
----
Position Duration:
Expected to Continue Until Dec 31, 2026
----
Location:
UT MAIN CAMPUS
----
Job Details:
General Notes
The Graduate Assistant will work on an interdisciplinary team that supports the clinical services provided to children and adolescents in the community through the Texas Child Health Access Through Telemedicine (TCHATT) program at Dell Medical School. The Graduate Assistant will support the clinical support team, including care coordination staff and operational staff, to ensure that TCHATT is providing quality customer service and clinical service delivery. TCHATT provides telemedicine or telehealth programs to school districts to help identify and assess the behavioral health needs of children and adolescents and provide access to mental health services.
This is a state funded position sponsored by the Texas Child Mental Health Care Consortium (TCMHCC). TCMHCC was created by the 86th Texas Legislature to leverage the expertise and capacity of the health-related institutions of higher education to address urgent mental health challenges and improve the mental health care system in this state in relation to children, adolescents, and perinatal women.
This position has a start date of 8/31/2026 and an end date of 12/31/2026. There may be the opportunity to renew this position based upon availability of funding, work performance, and progress toward goals. Funding is expected to continue.
Purpose
This position will support Texas Child Health Access Through Telemedicine (TCHATT) patients, guardians, and schools to improve a child's overall functioning by providing care coordination and operational support services and a collaborative team-centered approach with an interdisciplinary team.
The Graduate Assistant will provide support with (including but not limited to): scheduling, operations, care coordination, referral, data tracking and management, independent projects, procedural operations, and presentation materials.
The Graduate Assistant will possess strong interpersonal skills with the ability to interact effectively with team members, ability to work independently with a strong attention to detail, effective oral and written communication skill, and will possess a commitment to maintaining professionalism and confidentiality.
Responsibilities

• Assists with collection and entry of quantitative and qualitative data for purposes of program tracking, implementation, and development. Maintains electronic files and electronic database records to ensure accuracy of information. Google form and sheet coding.
• Creates flyers, newsletters, slide decks, and other communications materials for internal and external purposes. Assists with delivery of presentations, webinars, and other training resources for clinical and non-clinical audiences.
• Works collaboratively with other Graduate Assistants on projects and tasks needed to support care coordination and operational workflows. Tracks project deliverables to ensure quality work and timeliness of completion. Attends appropriate training workshops, meetings, and other webinars as required.
• Maintains, vets, and updates the internal database for community mental health resources. Communicates with care coordination staff for external referral approval. Works with community resources to provide education about the TCHATT program.

Required Qualifications

• A degree-seeking graduate student enrolled in sufficient credits at the University of Texas, Austin.(9 credit hours in fall/spring semesters, 3 credit hours in summer semester)
• Prior office or administrative experience required.
• Interested in the field of mental health.
• Ability to maintain a regular and consistent schedule.
• Demonstration of professional demeanor.
• Strong technology skills, including the ability to perform computer tasks and use the electronic health record systems independently. Proficiency in electronic systems including, but not limited to, Google Suite, Trayt, Slack, Athena, Calendly

Relevant education and experience may be substituted as appropriate.
Preferred Qualifications

• Bilingual (English and Spanish). Readiness to adopt new techniques and practices as determined by the clinical support team.

Hourly Rate
$22.00
Working Conditions

• May work around standard office conditions
• Occasional weekend, overtime and evening work to meet deadlines
• Occasional interstate, intrastate and international travel
• Field work as necessary

Work Location
This position will work remotely at the start of employment. The supervisor will work to identify the needs of the School and communicate the days and/or times expected to report on-site, up to 20 hours per week. The needs of the Dell Medical School will be reviewed on a regular basis, and ample notice will be provided of any changes. Remote work will require reliable internet access and a suitable workspace free from distractions.
Required Materials

• Resume/CV
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
Employment Eligibility:
Please confirm your eligibility for this position here: http://www.utexas.edu/hr/student/student_acad_employment.html
Retirement Plan Eligibility:
Students in this position may choose to enroll in the UTSaver voluntary retirement programs.
Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
----
E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

----
Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.