Operations Excellence Manager Jobs in Portland, OR

Autodesk Education is at a pivotal moment in scaling its global impact - reaching millions of students and institutions worldwide. To fully realize this opportunity, we need to ensure that our go-to-market strategy translates into consistent, high-quality execution across every region and customer touchpoint.

About the Role

We're looking for a strategic and execution-oriented Sr. Manager, Technical Product Operations to help scale and optimize our global Education business. This role sits at the intersection of business strategy, systems, process design, and operational excellence. You'll partner across Product, Platform, Operations, Legal, Trust and Customer Technical Success teams to improve efficiency, drive scalable growth and enable high-performing go-to-market operations programs worldwide.

This is an opportunity for someone who thrives in fast-moving environments, enjoys solving complex operational challenges, and wants to make a measurable impact on how a global business operates and grows.

What You'll Do

• Lead and develop a high-performing Product Operations team supporting our Education business globally

• Drive operational excellence across critical business functions including:

  • New product and offering introductions

  • Licensing, entitlement and product access

  • Customer verification and fulfilment workflows

  • Sales enablement and process optimization

  • Data governance and reporting

• Lead multiple high-impact initiatives simultaneously while balancing strategic planning with hands-on execution

• Build strong relationships across global and regional teams to drive alignment and successful change management

• Identify operational bottlenecks and design scalable solutions that improve efficiency, visibility, and customer experience

• Partner closely with cross-functional stakeholders to align systems, tools, and processes with strategic business priorities

• Optimize processes, workflows, and tooling to improve productivity and adoption across global teams

• Serve as a key operational leader for planning cycles, business reviews, and strategic initiatives

• Translate data into actionable insights by analyzing trends, developing hypotheses, and recommending improvements

What You Bring

• Proven experience in Product Operations, Product Management, Technical Program Management or Business Operations within a technology or software company

• Minimum of 5years people management experience

• Strong analytical and problem-solving skills with experience using data to influence decisions and drive operational improvements

• Demonstrated success leading cross-functional initiatives in complex, matrixed organizations

• Experience improving business processes, scaling operational workflows, and implementing operational best practices

• Strong program and project management capabilities with the ability to prioritize effectively in fast-paced environments

• Excellent communication and stakeholder management skills, including experience presenting to leadership teams

• A systems mindset with the ability to connect strategy, process, tooling, and execution

• Comfort navigating ambiguity and driving clarity across teams and initiatives

What Makes Someone Successful in This Role

• You combine strategic thinking with operational rigor

• You enjoy building scalable systems and processes that improve how teams work

• You're highly collaborative and influence effectively across functions and levels

• You are energized by solving ambiguous operational problems with data-driven solutions

• You balance attention to detail with the ability to move quickly and drive outcomes

• You care deeply about operational excellence and customer impact

Why Join Us

You'll have the opportunity to shape and scale operational programs that directly influence business performance at a global level. This role offers broad exposure across the organization, meaningful ownership, and the chance to help transform how we deliver value to customers through operational innovation and execution excellence.

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.

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