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Operations Excellence Manager Jobs in New York (NOW HIRING)

Conduct Service Excellence Manager meetings, with the support and guidance of the SDOM to disseminate and discuss new and revised initiatives in operations, sales, service and compliance. Actively ...

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Operations Excellence Manager information

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$33.9K

$69.4K

$129.6K

How much do operations excellence manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for operations excellence manager in New York is $69,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $84,800.00 per year, depending on experience, location, and employer.

What is the difference between Operations Excellence Manager vs Continuous Improvement Manager?

AspectOperations Excellence ManagerContinuous Improvement Manager
CredentialsTypically requires a bachelor's degree in engineering, business, or related field; certifications like Lean, Six Sigma are commonSimilar credentials; Lean, Six Sigma certifications often preferred
Work EnvironmentWorks across departments to optimize processes, often in manufacturing or large organizationsFocuses on process improvements, often in manufacturing, healthcare, or service industries
Employer & Industry UsageUsed by companies aiming for operational efficiency and quality improvementsUsed by organizations seeking continuous process enhancements and waste reduction

The Operations Excellence Manager and Continuous Improvement Manager roles share similar credentials and work environments, focusing on process optimization. However, the Operations Excellence Manager often has a broader scope, overseeing multiple initiatives across departments, while the Continuous Improvement Manager concentrates specifically on ongoing process improvements. Both roles are vital for organizations committed to operational efficiency and quality enhancement.

How does an Operations Excellence Manager typically collaborate with cross-functional teams to drive process improvements?

An Operations Excellence Manager regularly works alongside departments such as production, quality, supply chain, and IT to identify inefficiencies and develop improvement strategies. This collaboration often involves facilitating workshops, leading process mapping sessions, and coordinating with team leads to implement best practices. Through effective communication and change management, the Operations Excellence Manager ensures alignment of goals and fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Excellence Manager, and why are they important?

To thrive as an Operations Excellence Manager, you need a strong background in process improvement, data analysis, and project management, typically supported by a degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma methodologies, and ERP or process mapping software—as well as relevant certifications like Lean Six Sigma Green Belt or Black Belt—is often required. Exceptional leadership, communication, and change management skills set top performers apart in this role. These skills are crucial for driving operational efficiency, fostering team alignment, and sustaining continuous improvement initiatives across the organization.

What does an Operations Excellence Manager do?

An Operations Excellence Manager is responsible for improving business processes to enhance efficiency, quality, and productivity within an organization. They analyze current operational procedures, identify areas for improvement, and implement best practices and Lean methodologies. Their goal is to streamline operations, reduce costs, and ensure high standards of performance across departments. They often lead cross-functional teams and drive continuous improvement initiatives to achieve organizational goals.

What are the most commonly searched types of Operations Excellence jobs in New York?

The most popular types of Operations Excellence jobs in New York are:

What are popular job titles related to Operations Excellence Manager jobs in New York?

For Operations Excellence Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Operations Excellence Manager jobs in New York look for?

The top searched job categories for Operations Excellence Manager jobs in New York are:

What cities in New York are hiring for Operations Excellence Manager jobs?

Cities in New York with the most Operations Excellence Manager job openings:

Infographic showing various Operations Excellence Manager job openings in New York as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,423 per year, or $33.4 per hour.

Director, Operational Excellence

ImageFIRST Healthcare Laundry Specialists

Elmsford, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


ImageFIRST rating

7.0

Company rating: 7.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

8th of 59 rated cleaning companies


Job description

Overview
Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: https://www.imagefirst.com/company/
Responsibilities & Qualifications
Director, Operational Excellence
Location: East Coast (Northeast Preferred)
Travel: Approximately 50%
Position Summary
ImageFIRST is seeking a strategic, hands-on Director, Operational Excellence to lead enterprise-wide engineering initiatives, capital project planning, and operational improvement efforts across our national network of healthcare laundry facilities.
This newly created leadership role will serve as a key partner to Operations and the Senior Leadership Team, driving long-term asset strategy, capital investment planning, engineering support, and operational sustainability. The ideal candidate is equally comfortable developing strategic initiatives, leading complex projects, and rolling up their sleeves to solve operational challenges in the field.
This role offers a unique opportunity to build foundational processes that will standardize engineering practices and strengthen operational performance across the organization.
Key Responsibilities
Capital Planning & Strategic Investments
  • Identify, prioritize, and develop capital expenditure (CapEx) opportunities across the network.
  • Build financial justifications, ROI analyses, and business cases for capital investments.
  • Present capital recommendations and project proposals to the Senior Leadership Team.
  • Partner with Finance and Operations to align capital investments with business strategy and growth objectives.
Project Engineering Leadership
  • Lead enterprise engineering projects from concept through implementation.
  • Provide technical leadership for facility upgrades, equipment installations, automation initiatives, and operational improvements.
  • Ensure projects are completed safely, on schedule, within budget, and with measurable business impact.
Engineering Support for Plant Operations
  • Serve as a technical resource for manufacturing and plant leadership across the ImageFIRST network.
  • Provide engineering guidance and problem-solving support for facilities requiring operational or technical assistance.
  • Partner with General Managers and Operations Leaders to resolve complex equipment and process challenges.
Operational Excellence & Strategic Initiatives
  • Lead cross-functional operational improvement initiatives that support network stabilization, sustainability, and long-term operational performance.
  • Partner with Operations Leadership to identify opportunities for increased efficiency, standardization, and continuous improvement.
  • Serve as a trusted resource for high-impact operational projects across the business.
Safety Leadership
  • Champion a culture of safety across engineering and operational initiatives.
  • Ensure engineering projects and equipment installations meet all applicable safety standards and regulatory requirements.
  • Partner with Environmental Health & Safety leadership to proactively reduce operational risk.
Qualifications
Required
  • Bachelor's degree in Engineering, Operations Management, Industrial Engineering, Mechanical Engineering, or a related discipline (or equivalent combination of education and experience).
  • 10+ years of progressive leadership experience in manufacturing, industrial operations, engineering, or capital project management.
  • Experience leading multi-site engineering or operational initiatives.
  • Proven experience managing capital projects and developing ROI-driven business cases.
  • Strong knowledge of asset management, equipment lifecycle planning, and reliability.
  • Demonstrated ability to lead cross-functional teams and influence stakeholders at all organizational levels.
  • Strong financial acumen with experience presenting recommendations to executive leadership.
  • Ability to travel approximately 50%.
Preferred
  • Experience supporting multiple manufacturing or industrial facilities.
  • Plant management or operations leadership experience.
  • Lean Manufacturing, TPM, Six Sigma, or Continuous Improvement experience.
  • Military leadership experience is highly valued, particularly candidates who have transitioned into manufacturing, engineering, or operations leadership roles.
  • Experience within healthcare services, industrial laundry, textiles, food manufacturing, consumer products, or other asset-intensive industries.
Leadership Competencies
  • Strategic thinker with strong operational execution
  • Results-oriented and highly accountable
  • Excellent communication and executive presentation skills
  • Strong analytical and financial decision-making capabilities
  • Collaborative leadership style with the ability to influence across functions
  • Comfortable navigating ambiguity and leading enterprise-wide change
  • Hands-on problem solver with a continuous improvement mindset

Company Values & Benefits
Required Competencies:
  • Be Respectful: Value all we come in contact with
  • Be Remarkable: Create a positive moment with every interaction
  • Be Safe: Keep ourselves and those around us safe
  • Be Honest: Be guided by truthfulness in all we do

Benefits:
  • Weekly pay
  • Medical, Dental, Vision
  • Pet, Legal, and Hospital Indemnity Insurance
  • 401k (match)
  • Paid Time Off Package
  • Paid Parental Leave
  • Tuition Reimbursement
  • Referral Program
  • Great company culture
  • Collaborative team environment

EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.

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