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Operations Excellence Manager Jobs in Manitoba (NOW HIRING)

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

Operations Manager (SACS) Winnipeg, Manitoba, Canada Build an Aviation Career You're Proud Of At ... Drive operational excellence by solving daily problems, removing roadblocks, and setting clear ...

General Manager

Winnipeg, MB

CA$75K - CA$87K/yr

Overview Responsible for leading restaurant operations through a team of managers and crew; demonstrates leadership by living Red Lobster's principles, driving a culture of operational excellence ...

General Manager

Winnipeg, MB

CA$75K - CA$87K/yr

Overview Responsible for leading restaurant operations through a team of managers and crew; demonstrates leadership by living Red Lobster's principles, driving a culture of operational excellence ...

General Manager

Winnipeg, MB

CA$75K - CA$87K/yr

Responsible for leading restaurant operations through a team of managers and crew; demonstrates leadership by living Red Lobster's principles, driving a culture of operational excellence with a focus ...

Airport Disruption Management Policy * Customer Service Promise * Communications Promise * Ensure ... SLA-driven, with a strong focus on meeting customer expectations and delivering excellence.

$16.75/hr

We are looking for Assistant Managers who want to be part of the Planet Fitness team! As an ... operational excellence! Benefits: * Great growth opportunities - we are a dynamic and growing ...

Warehouse Day Manager

Bronx, NY · On-site

CA$80K - CA$86K/yr

Foster a culture centered on safety, accountability, execution, and operational excellence by ... Manage OS&D (Overage, Shortage & Damage) processes, inventory verification, and damage reduction ...

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Operations Excellence Manager information

What does an Operations Excellence Manager do?

An Operations Excellence Manager is responsible for improving business processes to enhance efficiency, quality, and productivity within an organization. They analyze current operational procedures, identify areas for improvement, and implement best practices and Lean methodologies. Their goal is to streamline operations, reduce costs, and ensure high standards of performance across departments. They often lead cross-functional teams and drive continuous improvement initiatives to achieve organizational goals.

How does an Operations Excellence Manager typically collaborate with cross-functional teams to drive process improvements?

An Operations Excellence Manager regularly works alongside departments such as production, quality, supply chain, and IT to identify inefficiencies and develop improvement strategies. This collaboration often involves facilitating workshops, leading process mapping sessions, and coordinating with team leads to implement best practices. Through effective communication and change management, the Operations Excellence Manager ensures alignment of goals and fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Excellence Manager, and why are they important?

To thrive as an Operations Excellence Manager, you need a strong background in process improvement, data analysis, and project management, typically supported by a degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma methodologies, and ERP or process mapping software—as well as relevant certifications like Lean Six Sigma Green Belt or Black Belt—is often required. Exceptional leadership, communication, and change management skills set top performers apart in this role. These skills are crucial for driving operational efficiency, fostering team alignment, and sustaining continuous improvement initiatives across the organization.

What is the difference between Operations Excellence Manager vs Continuous Improvement Manager?

AspectOperations Excellence ManagerContinuous Improvement Manager
CredentialsTypically requires a bachelor's degree in engineering, business, or related field; certifications like Lean, Six Sigma are commonSimilar credentials; Lean, Six Sigma certifications often preferred
Work EnvironmentWorks across departments to optimize processes, often in manufacturing or large organizationsFocuses on process improvements, often in manufacturing, healthcare, or service industries
Employer & Industry UsageUsed by companies aiming for operational efficiency and quality improvementsUsed by organizations seeking continuous process enhancements and waste reduction

The Operations Excellence Manager and Continuous Improvement Manager roles share similar credentials and work environments, focusing on process optimization. However, the Operations Excellence Manager often has a broader scope, overseeing multiple initiatives across departments, while the Continuous Improvement Manager concentrates specifically on ongoing process improvements. Both roles are vital for organizations committed to operational efficiency and quality enhancement.

What are popular job titles related to Operations Excellence Manager jobs in Manitoba?

For Operations Excellence Manager jobs in Manitoba, the most frequently searched job titles are:

What job categories do people searching Operations Excellence Manager jobs in Manitoba look for?

The top searched job categories for Operations Excellence Manager jobs in Manitoba are:

Infographic showing various Operations Excellence Manager job openings in Manitoba as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Manager, Operations Excellence-Term

Wawanesa Insurance

Winnipeg, MB • Hybrid

CA$120K - CA$150K/yr

Full-time, Part-time

Retirement, PTO

Posted 7 days ago


Job description

Job ID: 10279 


Employment Type:
Existing Role 

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Toronto (North York), ON. 

Working Business Language: English
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $120,000 - $150,000.  Candidates with salary expectations outside of the range are still encouraged to apply. 

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

Working with minimal guidance, the Manager, Operational Excellence is responsible for managing, supporting, and overseeing a team of Operational Excellence Analysts and Robotic Process Automation developers who enable the business through alignment, enablement and improvement of processes for the member, broker and employee. The role acts as a leader and mentor within the organization to achieve targeted business results with an emphasis on high quality and timely delivery.
 

Note: this is a term position, expected to be 12 months in length

Job Responsibilities
  • Participate in leadership team activities focused on continuous improvement, strategic projects and initiatives, ensuring consistency and efficiency, with a focus on the strategic plan.
  • Provide guidance while leading the evaluation and resolution of business requests using knowledge of operational excellence and lean methodologies to develop and confirm business acceptance criteria, and optimize business process in alignment with Wawanesa's strategy, vision, and themes.
  • Establish and drive a continuous improvement culture in the organization through education and thought leadership.
  • Lead the execution of process automations, process mining and RPAs.
  • Lead a group of process analysts through coaching and mentoring to achieve their business and development goals. 
  • Provide team guidance to identify and eliminate business process waste, collaborate with business sponsors to create implementation plans for improvements.
  • Build and manage relationships with business leaders and align with all company strategic priorities.
  • Lead the creation and delivery of presentations to multiple business groups including executive team members.
  • Facilitate the development and use of performance metrics to define, measure and report on the progress and success of change and impacts to people on projects.
  • Contribute to and manage the forecasted budget.
  • Execute projects through planning, removing barriers and leading Agile methodology in team.
  • Responsible for the development of new techniques, OPEX improvements and introduction of best practices to support internal and external stakeholders.
  • Lead, coach, and mentor specialists to ensure the integration and alignment of OCM activities within projects/programs, including assessments and change management strategies.
  • Influential communicator responsible for managing business request backlog, working with stakeholders to adjust priorities and expectations to maximize the business value delivered. 
  • Liaise with Executives to ensure strategic initiatives align with their strategies and goals.
  • Develop and monitor roadmaps to ensure projects and initiatives have appropriate business resources and align to our organizational strategies.
Qualifications
  • Minimum 8 years of experience delivering enterprise-level process improvement activities using structured methodology and project management skills.
  • Completion of university degree/certificate or equivalent experience.
  • Certified in Lean/Six Sigma Black Belt, or certification in progress.
  • Demonstrated experience as lead on multiple enterprise-level strategic initiatives or projects.
  • Experience in driving transformative organizational change projects focused on technology implementation, and operational effectiveness and improvements.
  • Advanced experience in Agile practices, scrum, kanban.
  • Expert presentation creation and presenting skills and experience essential.
  • Expert written and oration skills, with the ability to communicate in a clear and concise manner with style fitting for the audience and message.
  • Strong leadership ability, leading others to embrace, perform effectively, and adapt quickly to change.
  • Strong decision-making skills, with the ability to identify and review potential impacts. 
  • Strong business acumen with excellent analytical and problem-solving skills and the ability to recognize and resolve critical issues.
  • Strong MS Office suite of products.
  • PROSCI Occupational Change Management and/or Project Management Certifications are considered an asset.


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.