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Operations Director Jobs in Ridgefield, CT (NOW HIRING)

AEG

Director, Media Operations

Stamford, CT · On-site

Overview The Director, Media Operations, is responsible for managing broadcast operations for MLS and SUM events. Ensuring seamless coordination across multiple stakeholders, such as internal teams ...

Pitney Bowes

Director, Payments Operations

Shelton, CT

$170K - $180K/yr

Focus on outcomes that drive impact and growth You Are A Director, Payments Operations who leads the modernization, scaling, and daily performance of Pitney Bowes' end‑to‑end payments ecosystem.

pitneybowes

Director, Payments Operations

Shelton, CT

$170K - $180K/yr

Focus on outcomes that drive impact and growth You Are A Director, Payments Operations who leads the modernization, scaling, and daily performance of Pitney Bowes' endtoend payments ecosystem. You ...

Pitney Bowes

Director, Payments Operations

Shelton, CT · On-site

$170K - $180K/yr

Focus on outcomes that drive impact and growth You Are A Director, Payments Operations who leads the modernization, scaling, and daily performance of Pitney Bowes' end-to-end payments ecosystem. You ...

Gartner

Director, Security Operations

Stamford, CT

The Director, Security Operations role is highly technical and leads the operational response to security events and incidents as well as provides a point of escalation. You will be deeply involved ...

Gartner

Director, Security Operations

Stamford, CT

The Director, Security Operations role is highly technical and leads the operational response to security events and incidents as well as provides a point of escalation. You will be deeply involved ...

Aon Corporation

Data Solutions Director

Norwalk, CT

$150K - $200K/yr

Aon is looking for a Director - Compensation, Data Solutions - Norwalk, CT, New York Metro Area Aon ... Collaborate with cross-functional teams (operations, offshore, tech, business) to ensure smooth ...

Aon

Data Solutions Director

Norwalk, CT

$150K - $200K/yr

Aon is looking for a Director - Compensation, Data Solutions - Norwalk, CT, New York Metro Area Aon ... Collaborate with cross-functional teams (operations, offshore, tech, business) to ensure smooth ...

Aon Corporation

Data Solutions Director

Norwalk, CT · On-site

$150K - $200K/yr

Aon is looking for a Director - Compensation, Data Solutions - Norwalk, CT, New York Metro Area Aon ... Collaborate with cross-functional teams (operations, offshore, tech, business) to ensure smooth ...

Aon

Director, Data Solutions

Norwalk, CT

Aon is looking for a Director, Data Solutions - Consulting & Professional Services Sector - United States Aon is in the business of better decisions At Aon, we shape decisions for the better to ...

Aon Corporation

Director, Data Solutions

Norwalk, CT · On-site

Aon is looking for a Director, Data Solutions - Consulting & Professional Services Sector - United States Aon is in the business of better decisions At Aon, we shape decisions for the better to ...

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Operations Director information

See Ridgefield, CT salary details

$33.9K

$107.2K

$178.8K

How much do operations director jobs pay per year?

As of May 30, 2026, the average yearly pay for operations director in Ridgefield, CT is $107,244.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $135,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

How does an Operations Director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What does an Operations Director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

More about Operations Director jobs
What are the most commonly searched types of Operations jobs in Ridgefield, CT? The most popular types of Operations jobs in Ridgefield, CT are:
What cities near Ridgefield, CT are hiring for Operations Director jobs? Cities near Ridgefield, CT with the most Operations Director job openings:
Operations Director jobs near you
Infographic showing various Operations Director job openings in Ridgefield, CT as of May 2026, with employment types broken down into 60% Full Time, 33% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $107,244 per year, or $51.6 per hour.

Director, Media Operations

AEG

Stamford, CT • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
The Director, Media Operations, is responsible for managing broadcast operations for MLS and SUM events. Ensuring seamless coordination across multiple stakeholders, such as internal teams; production partners (Apple, NEP, IMG, etc.), and rights holders. Key duties include overseeing the Broadcast Operations Center, managing matchday communications, troubleshooting broadcast issues, and preparing for major events like the All-Star Game and MLS Cup. This position also involves developing and refining operational processes, improving workflow efficiency, and representing MLS Media in industry committees and events.
Responsibilities
Broadcast Operations & Matchday Oversight
  • Participate in the in-office Media Operations match day monitoring rotation, providing operational oversight of the Broadcast Operations Center, including real-time monitoring, incident response, and coordination with internal teams and external production partners.
  • Coordinate communications during matchdays with internal stakeholders, rights holders, and production partners to ensure consistent content delivery.
  • Serve as senior operational decision-maker during live matchdays, providing clear leadership in high-pressure environments and acting as final escalation point for production-impacting issues.
  • Define and continuously refine matchday command structures, incident ownership models, and post-incident review processes.

Process & Workflow
  • Weekly Matchday Preparation, including coordination of weekly operational setup leading into matchday, ensuring tasks across scheduling, communications, technical documentation, and partner coordination are completed on time and aligned with broadcast requirements.
  • Process Development & Workflow Improvement - Establish new processes and refine existing workflows to enhance communication across departments, streamline preparation activities, and ensure operational readiness. Drive improvements around incident reporting and follow-up in the days leading up to matches to reduce issues and strengthen accountability.
  • Maintain a strong understanding of MLS Media Operations and Production structures, including roles, responsibilities, and dependencies, to ensure effective coordination and allow for fill in role where applicable.

Tentpole Event Planning & Delivery
  • Lead end-to-end broadcast production planning and execution for marquee MLS and SUM events, including MLS Preseason, All-Star Game, Leagues Cup, Campeones Cup, and MLS Cup.
  • Lead Media Operations calls and meetings with rights holders (linear and digital), internal departments, vendors, and venues.
  • Ensure infrastructure readiness-including commentary position buildouts, camera seat kills, and auxiliary compound planning-for major events across MLS and SUM.
  • Liaise with internal teams (including but not limited to Events, Ticketing, Match Business, and Operations) to align operational needs with event planning.

Tournament & Committee Work
  • Participate in Leagues Cup Organizing Committee coordination efforts in support of MLS Media leadership, including daily calls and workshops with participating clubs and media partners.
  • Lead planning and execution of rights holder integration at annual enhanced Media Access Days: MLS Media Marketing Tour, Media Days, MLS All-Star, Leagues Cup, Campeones Cup, and MLS Cup.
  • Oversee FMF live events, including vendor coordination and limited travel in support of live productions (excluding site surveys).

Qualifications
Education and Experience
  • Bachelor's Degree required
  • Advanced Spanish language required
  • 8+ years of experience required

Required Skills
  • Proven leadership in managing large-scale live broadcasts and cross-functional operations.
  • Strong knowledge of broadcast technology, live streaming, and emerging production formats.
  • Ability to build new workflows, operationalize processes, and drive incident management improvements.
  • Excellent communication and relationship management skills with internal and external stakeholders.
  • Demonstrated ability to operate effectively in dynamic environments where information may be evolving, or rapidly changing.
  • Ability to work flexible hours, including nights and weekends aligned with the match schedule.
  • High-level of commitment to a quality work product and organizational ethics, integrity and compliance
  • Ability to work effectively in a fast paced, team environment
  • Strong interpersonal skills and the ability to effectively communicate, both verbally and in writing
  • Demonstrated decision making and problem-solving skills
  • High attention to detail with the ability to multi-task and meet deadlines with minimal supervision
  • Proficiency in Word, Excel, PowerPoint and Outlook

Schedule
This role requires an in-office presence minimum of 4 days per week to support effective coordination, real-time communication, and oversight of broadcast operations.
We believe in the power of in-person collaboration to fuel creativity, strengthen connections, and cultivate a vibrant workplace. This role is based in the Stamford production facility and requires presence in the office to ensure effective coordination, real-time communication, and oversight of broadcast operations. Specific days in office will be coordinated with supervisor and align with the MLS company in-office policy.
Total Rewards
Major League Soccer offers a competitive starting base salary of $120,000 - $150,000, based on individual qualifications, market financials, and operational business needs Major League Soccer is committed to providing a Total Rewards package that attracts, supports, engages, and retains talent. Our benefits package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, and generous Holiday and PTO schedule to promote work-life balance. We also prioritize career and professional development, offering on-the-job training, feedback, and ongoing educational opportunities.
Major League Soccer believes in the value of in-person collaboration to support teamwork, creativity, and connection. Employees in this role are expected to work a four (4) day in-office schedule, with the flexibility to work remotely one (1) day each week, based on business and department needs.
Major League Soccer is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Major League Soccer is committed to providing reasonable accommodations to individuals with disabilities throughout the application and hiring process, as well as during employment. Applicants who require an accommodation may contact Human Resources to request assistance.
Join our team and help support the growth and success of Major League Soccer.

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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