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Operations Director Jobs in Ridgefield, CT (NOW HIRING)

The Director Operations, Medical Specialty provides operational support to Medical Specialty practices to ensure alignment with business, clinical, customer service and financial goals of SHMG and ...

The Director Operations, Medical Specialty provides operational support to Medical Specialty practices to ensure alignment with business, clinical, customer service and financial goals of SHMG and ...

Industry/Sector Health Services Specialism Operations Management Level Director & Summary At PwC, our people in operations consulting specialise in providing consulting services on optimising ...

Director of Operations Supervise and manage hotel departments and oversee hotel operations as directed. Potential Career Path General Manager - Area General Manager -Regional Director of Operations ...

A Director of Operations oversees and directs all aspects of the hotel operational departments which includes, Front Desk Service, Food & Beverage / Kitchen, Housekeeping, Engineering, Security ...

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Operations Director information

See Ridgefield, CT salary details

$33.9K

$107.2K

$178.8K

How much do operations director jobs pay per year?

As of May 31, 2026, the average yearly pay for operations director in Ridgefield, CT is $107,244.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $135,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

How does an Operations Director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What does an Operations Director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

More about Operations Director jobs
What are the most commonly searched types of Operations jobs in Ridgefield, CT? The most popular types of Operations jobs in Ridgefield, CT are:
What cities near Ridgefield, CT are hiring for Operations Director jobs? Cities near Ridgefield, CT with the most Operations Director job openings:
Infographic showing various Operations Director job openings in Ridgefield, CT as of May 2026, with employment types broken down into 60% Full Time, 33% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $107,244 per year, or $51.6 per hour.

Practice Group Manager-3

LifeStance Health

Yorktown, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Lifestance Health rating

6.8

Company rating: 6.8 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

488th of 864 rated healthcare providers


Job description

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
  • Belonging: We cultivate a space where everyone can show up as their authentic self.
  • Empathy: We seek out diverse perspectives and listen to learn without judgment.
  • Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
  • One Team: We realize our full potential when we work together towards our shared purpose.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Group Manager will be on site to provide direction, coaching, and support to team members and clinicians in their assigned offices serving as local culture carriers and an extension of operations leadership. They will monitor workflow processes, outcomes, clinician/patient satisfaction and performance measures to ensure their offices are meeting or exceeding the established clinical, operational, and financial objectives set in cooperation with leadership.
Compensation: $80,0.00 - $95,000/annually, plus annual bonus potential
Locations:
  • 1940 Commerce St Suite 309 Yorktown Heights, NY
  • 10 Pearl St 2nd Fl. Port Chester, NY
  • 560 White Plains Rd Suite 215 Tarrytown, NY

Duties/Responsibilities:
Operational Excellence:
  • Responsible for financial performance management of the assigned practice group, including revenue, center margin and EBITDA targets as established in partnership with Operations Director.
  • Coordinate and oversee responsibilities to ensure assigned offices operate efficiently and smoothly in accordance with LifeStance standard operating procedure; escalate and resolve facility issues.
  • Accountable for monthly performance management and report out of assigned key performance indicators, including variance reporting and action plans to meet established objectives for their assigned practice group.
  • Provide Operations Director with root causes and action plans for any identified areas of under-performance.
  • Ensure implementation of all LFST operational and clinical processes and practices in their assigned offices to drive service excellence and meet performance goals.
  • Partner and collaborate with shared services teams to ensure comprehensive clinician and patient support and effective delivery of mental health services.
  • Partner with Operations Director to manage local referral source relationships and promote LFST in local geographies to increase patient access to care.
  • Work with Operations, Clinical and Medical Directors to accurately assess available patient capacity and clinician utilization.
  • Build a high performing team through selection, training, and performance management of office team members; be a positive culture carrier for their assigned offices and ensure all training needs of office teams are being met.

Staff Performance and Support:
  • Directly manage performance and engagement of direct reports (Clinicians, Lead Practice Coordinator, Practice Coordinator(s), Medical Services Coordinator(s).
  • Partner with the Clinical Leadership Team, Regional Medical Director, APRN Director, and Clinical Director to ensure mental health service delivery according to LFST expectations, policies, and procedures.
  • Provide direct administrative oversight and operational support for therapists and prescribers within practice group.

Clinician Performance and Support:
  • Support in-office clinician engagement activities to promote LFST culture and improve clinician satisfaction and connection.
  • Work to support the onboarding and training of new clinician hires (particularly on office administrative processes and center specific operations); reach out to new clinician hires and assist and ensure that onboarding tasks are completed for smooth introduction.
  • Partner with Intake team to ensure efficient patient matching and timely ramp of new clinical team members.
  • Serve as Operations contact for clinician admin questions and concerns on operational support.
  • Oversee escalated patient complaints and partner with clinical/medical leadership to drive resolution.
  • Partner with Clinical Director & RMD/RAPRN to ensure clinicians have support around case consults, clinical documentation & integrity, and clinical best practices.
  • Clinician Issue-Resolution & retention: communicates weekly with Operational and Clinical Directors to flag issues related to clinician dissatisfaction.
  • Touch base regularly with strong performers to solicit feedback, mentor, engage (e.g., educate on career progression paths).

Required Skills/Abilities:
  • Microsoft Office experience; Strong Excel skills (pivot tables, formulas, etc.).
  • Strong technical and analytical skills.
  • Excellent written and verbal communication skills and ability to handle sensitive and confidential information.
  • Highly organized with strong attention to detail and accuracy.

Education and Experience:
  • Bachelor's Degree with 3+ years of healthcare leadership OR 5+ years of healthcare leadership experience required.

Physical Requirements:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.

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