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Operations Delivery Manager Jobs in Georgia (NOW HIRING)

Metasys

Cloud/Software Delivery Manager

Atlanta, GA · On-site

Our unique quick-start solutions are designed to empower IT operations teams with the efficiency ... The Delivery Manager oversees the execution of the technical deployment of cloud-based solutions ...

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Operations Delivery Manager information

See Georgia salary details

$26.2K

$70.3K

$141.4K

How much do operations delivery manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for operations delivery manager in Georgia is $70,286.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $97,100.00 per year, depending on experience, location, and employer.

What does an operations delivery manager do?

An Operations Delivery Manager is responsible for overseeing the execution and delivery of operational services or projects within an organization. They coordinate teams, manage workflows, and ensure that services are delivered efficiently, on time, and within budget. Their role often involves process optimization, resource allocation, and solving operational challenges to meet business objectives and client expectations. They also communicate progress and issues to stakeholders and work to continuously improve delivery standards.

What are the key skills and qualifications needed to thrive as an operations delivery manager?

To thrive as an Operations Delivery Manager, you need expertise in process optimization, project management, and a solid understanding of operational best practices, often supported by a relevant degree and experience in operations or management roles. Familiarity with ERP systems, workflow automation tools, and certifications like PMP or Lean Six Sigma are typically required. Exceptional organizational, leadership, and problem-solving skills help you drive teams toward seamless service delivery and continuous improvement. These skills are crucial for ensuring efficient operations, meeting client expectations, and achieving organizational goals.

What are some common challenges faced by an operations delivery manager, and how can they be addressed?

Operations Delivery Managers often face challenges such as balancing resource allocation, managing tight deadlines, and ensuring consistent communication across teams. Navigating these challenges requires strong organizational skills, proactive problem-solving, and the ability to adapt quickly to changing priorities. Successful managers build robust processes for tracking progress, foster open communication channels, and regularly review team performance to identify and resolve bottlenecks. Collaborating closely with stakeholders and maintaining a clear understanding of client expectations also helps in delivering projects efficiently.

What is the difference between Operations Delivery Manager vs Operations Coordinator?

AspectOperations Delivery ManagerOperations Coordinator
ResponsibilitiesOversees project delivery, manages teams, ensures operational efficiencySupports daily operations, coordinates schedules, assists with administrative tasks
Required SkillsLeadership, project management, strategic planningOrganizational skills, communication, multitasking
CertificationsProject management certifications (e.g., PMP) often preferredLess formal certifications typically required
Work EnvironmentManagement level, often in office or on-siteSupport role, office or administrative setting

The Operations Delivery Manager focuses on leading project execution and managing teams to ensure operational success, while the Operations Coordinator provides essential support to daily operations and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority within organizations.

What are popular job titles related to Operations Delivery Manager jobs in Georgia?

For Operations Delivery Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Operations Delivery Manager jobs in Georgia look for?

The top searched job categories for Operations Delivery Manager jobs in Georgia are:

What cities in Georgia are hiring for Operations Delivery Manager jobs?

Cities in Georgia with the most Operations Delivery Manager job openings:

Operations Delivery Manager jobs near you
Infographic showing various Operations Delivery Manager job openings in Georgia as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 2% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $70,286 per year, or $33.8 per hour.

Service Delivery Manager

Fortuna Cysec Inc

Atlanta, GA • On-site

Full-time

Re-posted 11 days ago

Job description

Description:

Company Overview

Fortuna CySec is a global cybersecurity company dedicated to empowering organizations to thrive in a threat-laden digital world. Our cutting-edge cybersecurity platform “thefense”, industry-leading Managed Detection and Response (MDR) services, and tailored Managed Services deliver proactive protection and operational resilience. At Fortuna CySec, we combine advanced threat intelligence, AI-driven analytics, and expert-led services to safeguard our clients’ digital assets and drive strategic business outcomes. Join us to shape the future of cybersecurity with innovation and excellence.


Fortuna CySec is seeking a strategic and client-centric Service Delivery Manager, inspired by the client-focused excellence of professional services firms. In this high-impact role, you will serve as a trusted advisor to clients, driving adoption, value realization, and strategic alignment of Fortuna CySec’s cybersecurity platform “thefense”, MDR, and Managed Services. 


The ideal candidate has 10+ years of experience managing IT infrastructure in a multi-client environment, with deep expertise in VMware, server management, security, and compliance frameworks. This role also involves managing a team of field service engineers, serving as a technical escalation point, and ensuring high levels of customer satisfaction and service quality.


Key Responsibilities

  • Own the end-to-end service delivery lifecycle for IT infrastructure and cybersecurity services.
  • Ensure MDR services meet SLAs, KPIs, and contractual obligations.
  • Lead onboarding, transition planning, and steady-state service management.
  • Conduct client QBRs and operational performance meetings.
  • Present service health reports and security posture updates.
  • Lead and mentor field service engineers.
  • Act as technical escalation point for complex infrastructure and security issues.
  • Oversee deployment and configuration of thefense unified platform and security stack.
  • Support compliance frameworks including HIPAA, SOC 2, NIST CSF, FERPA, and PCI-DSS.



Requirements:
  • 10+ years of experience delivering and managing IT infrastructure and security services.
  • Experience in MSP, MSSP, or MDR environments preferred.
  • Experience in VMware vSphere / ESXi / vCenter.
  • Experience working with Firewalls & Switches
  • Experience with Windows & Linux servers, networking fundamentals, and endpoint security.
  • Knowledge of backup, disaster recovery, monitoring, and patch management tools.
  • Working knowledge of HIPAA, SOC 2, ISO 27001, and NIST CSF frameworks.
  • Experience with ITSM tools such as ConnectWise or ServiceNow.
  • Strong leadership, communication, and client management skills.
  • Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience).


Preferred Certifications:

  • CompTIA Security+
  • CISSP or CISM
  • VMware Certified Professional (VCP)
  • Microsoft Certifications (MCSA, MCSE, or equivalent)
  • ITIL Foundation or higher

Key Success Metrics:

  • SLA adherence across client portfolio
  • Client satisfaction and retention rates
  • Incident resolution time improvements
  • Security posture enhancements
  • Successful audit and compliance support outcomes
  • Team performance and operational efficiency


Fortuna Cysec is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.