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Customer Delivery Manager Jobs in Georgia (NOW HIRING)

1915 South / Ashley

Assistant Delivery Manager

Columbus, GA

$13.50 - $16.75/hr

Assistant Delivery Manager Join our winning team, 1915 South, as an Assistant Delivery Manager ... Our company is focused on employee growth and development, providing exceptional customer service ...

RaceTrac

Technical Delivery Manager

Atlanta, GA

... customer needs and business objectives. The Technical Delivery Manager is responsible for managing Business Requirements, Scope Prioritization, project timelines, resources, and budgets, and for ...

1915 South / Ashley

Assistant Delivery Manager

Columbus, GA · On-site

$13.50 - $16.75/hr

Assistant Delivery Manager Join our winning team, 1915 South, as an Assistant Delivery Manager ... Our company is focused on employee growth and development, providing exceptional customer service ...

1915 South / Ashley

Assistant Delivery Manager

Columbus, GA · On-site

$13.50 - $16.75/hr

Assistant Delivery Manager Join our winning team, 1915 South, as an Assistant Delivery Manager ... Our company is focused on employee growth and development, providing exceptional customer service ...

MacStadium

Solutions Delivery Manager

Atlanta, GA · On-site +1

$80K - $100K/yr

Manage and organize customer-facing and internal coordination related to delivery & implementation What We Are Looking For Must-Have Experience: * Post-Sales Implementation Expertise: Proven track ...

RELX

Change Delivery Manager

Alpharetta, GA · Hybrid

LexisNexis Risk Solutions provides customers with solutions and decision tools that combine public ... The Change Delivery Manager is responsible for leading and coordinating end-to-end delivery of ...

LexisNexis

Change Delivery Manager

Alpharetta, GA · On-site

LexisNexis ® Risk Solutions provides customers with solutions and decision tools that combine ... The Change Delivery Manager is responsible for leading and coordinating end-to-end delivery of ...

KNAPP

Service Delivery Manager

Kennesaw, GA · On-site

Further, the Manager will conduct monthly conference calls with the Customer and IT Service ... Subsidized food delivery * Monthly celebrations * Quarterly employee events * Corporate Social ...

RELX Group plc

Change Delivery Manager

Alpharetta, GA · On-site

LexisNexis ® Risk Solutions provides customers with solutions and decision tools that combine ... The Change Delivery Manager is responsible for leading and coordinating end-to-end delivery of ...

Fortuna Cysec Inc

Service Delivery Manager

Atlanta, GA · On-site

... customer satisfaction and service quality. Key Responsibilities * Own the end-to-end service ... Requirements: * 10+ years of experience delivering and managing IT infrastructure and security ...

Datavant

Service Delivery Manager

Atlanta, GA

$72K - $78K/yr

... The Manager, Service Delivery leads operational execution across one or more assigned sites ... Serve as the first point of operational escalation for site-level execution issues (not customer ...

New

Jobtailor

Service Delivery Manager

Kennesaw, GA · On-site

$85 - $120/hr

Conduct monthly conference calls with the Customer and IT Service Engineer, Service Performance ... Manage quality control of release updates * Identify and tackle open issues, maintain "to-do" lists ...

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Showing results 1-20

All JobsCustomer Delivery JobsCustomer Delivery Manager JobsCustomer Delivery Manager Jobs in Georgia

Customer Delivery Manager information

See Georgia salary details

$42.6K

$79.7K

$108.1K

How much do customer delivery manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer delivery manager in Georgia is $79,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,300.00 and $101,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Delivery Manager vs Customer Service Representative?

AspectCustomer Delivery ManagerCustomer Service Representative
Primary RoleOversees delivery of products/services to customers, manages delivery teams, ensures timely and quality deliveryHandles customer inquiries, provides support, resolves issues related to products/services
Required SkillsProject management, logistics, communication, leadershipCommunication, problem-solving, product knowledge, empathy
Work EnvironmentField and office-based, often in logistics or operations departmentsCall centers, retail, or office settings
Common CertificationsProject management certifications (e.g., PMP), logistics certificationsCustomer service certifications, CRM training

The Customer Delivery Manager focuses on coordinating and managing the delivery process to ensure customer satisfaction, often requiring project management skills. In contrast, the Customer Service Representative primarily interacts directly with customers to address inquiries and resolve issues. Both roles are essential in customer experience but differ in scope, responsibilities, and required skills.

What are the key skills and qualifications needed to thrive as a customer delivery manager, and why are they important?

To thrive as a Customer Delivery Manager, you need expertise in project management, client relationship building, and a solid understanding of service delivery frameworks, often backed by a bachelor's degree in business or a related field. Familiarity with tools like CRM platforms, project management software (e.g., Jira, Asana), and ITIL certification is highly beneficial. Strong communication, problem-solving, and leadership skills set standout professionals apart in this role. These abilities are crucial for ensuring seamless project delivery, managing client expectations, and driving customer satisfaction.

How does a customer delivery manager typically collaborate with cross-functional teams to ensure successful project outcomes?

Customer Delivery Managers work closely with teams across the organization, such as sales, product development, and support, to ensure projects are delivered on time and meet client expectations. They often serve as the main point of contact between the customer and internal teams, facilitating regular status updates and aligning resources as needed. This role requires strong communication and organizational skills, as well as the ability to manage competing priorities and resolve issues quickly. Effective collaboration is key to fostering client satisfaction and driving long-term business success.

What is a customer delivery manager?

Customer Delivery Managers are professionals responsible for ensuring that products or services are delivered to clients efficiently and to the agreed standards. They serve as the main point of contact between the customer and the company during the delivery process, managing project timelines, resolving issues, and ensuring customer satisfaction. Their role often involves coordinating with various internal teams, tracking progress, and proactively addressing any obstacles to meet client expectations. Customer Delivery Managers play a crucial role in building long-term relationships with clients by providing a seamless delivery experience.
What are popular job titles related to Customer Delivery Manager jobs in Georgia? For Customer Delivery Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Delivery Manager jobs in Georgia look for? The top searched job categories for Customer Delivery Manager jobs in Georgia are:
What cities in Georgia are hiring for Customer Delivery Manager jobs? Cities in Georgia with the most Customer Delivery Manager job openings:
Customer Delivery Manager jobs near you
Infographic showing various Customer Delivery Manager job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $79,688 per year, or $38.3 per hour.

Home Delivery Manager

Direct Impact Logistics

Braselton, GA • On-site

$45K - $55K/yr

Full-time

Re-posted 17 days ago

Job description

Delivery Manager:
  • 11510 Lewis Brasleton BLVD, Braselton, GA,
  • Full-Time.

About the Job:

Position Summary:
The Dispatch Manager is responsible for overseeing route reviews, morning returns process with the drivers, and coordination of delivery teams to ensure efficient and timely final mile furniture deliveries. This role manages driver performance, resolves service issues, and serves as the primary communication link between customer service staff for the client and our delivery crews, clients, and customers.
Key Responsibilities:
  • Plan and optimize daily delivery routes to maximize efficiency and on-time performance.
  • Dispatch drivers and helpers, ensuring proper staffing and equipment allocation day 
  • Monitor deliveries in real time and proactively resolve delays or service issues.
  • Communicate with customers regarding delivery windows and escalations.
  • Track key performance metrics including on-time delivery, damages, and customer satisfaction.
  • Ensure compliance with company policies, safety standards, and DOT regulations.
  • Coach and support delivery teams to maintain high service standards.
  • Coordinate with warehouse operations to ensure accurate load-outs and inventory control.
Qualifications:
  • 2+ years of dispatch, logistics, or transportation management experience (final mile preferred).
  • Strong organizational and problem-solving skills.
  • Ability to multitask in a fast-paced environment.
  • Proficiency with Microsoft Office.
  • Excellent communication and leadership skills.
  • Bi-Lingual preferred.
  • Must be driven and looking to move up rapidly as we are a growing company and need managers that want to grow with us!
This position plays a critical role in maintaining operational efficiency and delivering a high-quality customer experience.