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Customer Delivery Manager Jobs in Georgia (NOW HIRING)

Buckman

Customer Delivery Technician

Augusta, GA · On-site

$14 - $18.25/hr

Managing the operations and performance of equipment in a manner that makes Buckman attractive and ... Customer Delivery Tech should support Sales Executive in the execution of savings projects to the ...

Buckman

Customer Delivery Technician

Augusta, GA · On-site

$14 - $18.25/hr

Managing the operations and performance of equipment in a manner that makes Buckman attractive and ... Customer Delivery Tech should support Sales Executive in the execution of savings projects to the ...

Buckman

Customer Delivery Technician

Augusta, GA · On-site

$14 - $18.25/hr

Managing the operations and performance of equipment in a manner that makes Buckman attractive and ... Customer Delivery Tech should support Sales Executive in the execution of savings projects to the ...

Buckman

Customer Delivery Technician

Augusta, GA · On-site

$14 - $18.25/hr

Managing the operations and performance of equipment in a manner that makes Buckman attractive and ... Customer Delivery Tech should support Sales Executive in the execution of savings projects to the ...

Buckman

Customer Delivery Technician

Augusta, GA · On-site

$14 - $18.25/hr

Managing the operations and performance of equipment in a manner that makes Buckman attractive and ... Customer Delivery Tech should support Sales Executive in the execution of savings projects to the ...

Buckman

Customer Delivery Technician

Augusta, GA · On-site

$55 - $75/hr

Managing the operations and performance of equipment in a manner that makes Buckman attractive and ... Customer Delivery Tech should support Sales Executive in the execution of savings projects to the ...

Buckman

Customer Delivery Technician

Augusta, GA · On-site

$14 - $18.25/hr

Managing the operations and performance of equipment in a manner that makes Buckman attractive and ... Customer Delivery Tech should support Sales Executive in the execution of savings projects to the ...

Nexus Cognitive Technologies

Delivery Manager

Atlanta, GA · On-site

$120 - $150/hr

Role Summary This is the person who, from the moment a customer signs, owns whether NX1 delivers ... Not a project manager who tracks tickets. Not a CSM who runs QBRs. This is the delivery and ...

Nexus One

Delivery Manager

Atlanta, GA · On-site

$150 - $210/hr

Role Summary This is the person who, from the moment a customer signs, owns whether NX1 delivers ... Not a project manager who tracks tickets. Not a CSM who runs QBRs. This is the delivery and ...

Computacenter

Service Delivery Manager

Norcross, GA · On-site

We help our world-renowned customers to source, transform, and manage their IT infrastructure to ... deliver digital transformation, enabling users and their business. We're a public company quoted on ...

RaceTrac

Technical Delivery Manager

Atlanta, GA · On-site

... customer needs and business objectives. The Technical Delivery Manager is responsible for managing Business Requirements, Scope Prioritization, project timelines, resources, and budgets, and for ...

COMPUTACENTER PLC

Service Delivery Manager

Norcross, GA · On-site

We help our world-renowned customers to source, transform, and manage their IT infrastructure to ... deliver digital transformation, enabling users and their business. We're a public company quoted on ...

MacStadium

Solutions Delivery Manager

Atlanta, GA · On-site +1

$80K - $100K/yr

Manage and organize customer-facing and internal coordination related to delivery & implementation What We Are Looking For Must-Have Experience: * Post-Sales Implementation Expertise: Proven track ...

KNAPP

Service Delivery Manager

Kennesaw, GA · On-site

Further, the Manager will conduct monthly conference calls with the Customer and IT Service ... Subsidized food delivery * Monthly celebrations * Quarterly employee events * Corporate Social ...

KNAPP

Service Delivery Manager

Kennesaw, GA · On-site

WHAT YOU GET TO DO The Service Delivery Manager is responsible for managing the operational ... Support customer escalations, ensuring appropriate stakeholder engagement, communication, and ...

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All JobsCustomer Delivery JobsCustomer Delivery Manager JobsCustomer Delivery Manager Jobs in Georgia

Customer Delivery Manager information

See Georgia salary details

$42.6K

$79.7K

$108.1K

How much do customer delivery manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer delivery manager in Georgia is $79,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,300.00 and $101,300.00 per year, depending on experience, location, and employer.

What is a customer delivery manager?

Customer Delivery Managers are professionals responsible for ensuring that products or services are delivered to clients efficiently and to the agreed standards. They serve as the main point of contact between the customer and the company during the delivery process, managing project timelines, resolving issues, and ensuring customer satisfaction. Their role often involves coordinating with various internal teams, tracking progress, and proactively addressing any obstacles to meet client expectations. Customer Delivery Managers play a crucial role in building long-term relationships with clients by providing a seamless delivery experience.

How does a customer delivery manager typically collaborate with cross-functional teams to ensure successful project outcomes?

Customer Delivery Managers work closely with teams across the organization, such as sales, product development, and support, to ensure projects are delivered on time and meet client expectations. They often serve as the main point of contact between the customer and internal teams, facilitating regular status updates and aligning resources as needed. This role requires strong communication and organizational skills, as well as the ability to manage competing priorities and resolve issues quickly. Effective collaboration is key to fostering client satisfaction and driving long-term business success.

What are the key skills and qualifications needed to thrive as a customer delivery manager, and why are they important?

To thrive as a Customer Delivery Manager, you need expertise in project management, client relationship building, and a solid understanding of service delivery frameworks, often backed by a bachelor's degree in business or a related field. Familiarity with tools like CRM platforms, project management software (e.g., Jira, Asana), and ITIL certification is highly beneficial. Strong communication, problem-solving, and leadership skills set standout professionals apart in this role. These abilities are crucial for ensuring seamless project delivery, managing client expectations, and driving customer satisfaction.

What is the difference between Customer Delivery Manager vs Customer Service Representative?

AspectCustomer Delivery ManagerCustomer Service Representative
Primary RoleOversees delivery of products/services to customers, manages delivery teams, ensures timely and quality deliveryHandles customer inquiries, provides support, resolves issues related to products/services
Required SkillsProject management, logistics, communication, leadershipCommunication, problem-solving, product knowledge, empathy
Work EnvironmentField and office-based, often in logistics or operations departmentsCall centers, retail, or office settings
Common CertificationsProject management certifications (e.g., PMP), logistics certificationsCustomer service certifications, CRM training

The Customer Delivery Manager focuses on coordinating and managing the delivery process to ensure customer satisfaction, often requiring project management skills. In contrast, the Customer Service Representative primarily interacts directly with customers to address inquiries and resolve issues. Both roles are essential in customer experience but differ in scope, responsibilities, and required skills.

What are popular job titles related to Customer Delivery Manager jobs in Georgia?

For Customer Delivery Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Customer Delivery Manager jobs in Georgia look for?

The top searched job categories for Customer Delivery Manager jobs in Georgia are:

What cities in Georgia are hiring for Customer Delivery Manager jobs?

Cities in Georgia with the most Customer Delivery Manager job openings:

Customer Delivery Manager jobs near you
Infographic showing various Customer Delivery Manager job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $79,688 per year, or $38.3 per hour.

Customer Delivery Technician

Buckman

Augusta, GA • On-site

$14 - $18.25/hr

Full-time

Posted 8 days ago

Key responsibilities

  • Manage the operations and performance of equipment, including pump maintenance, chemical testing, and system monitoring.

  • Support sales efforts by performing lab testing, installing new equipment, and increasing application volumes to improve customer processes.

  • Service the customer account by writing service reports, responding to service calls, and maintaining equipment to ensure customer satisfaction.

Job description

Customer Delivery Technician
Buckman – Augusta, GA
 
Location: Augusta, GA
Language: English
Travel: up to 75%
 
Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment. 
 
Position Summary 
The Customer Delivery Technician (CDT) role exists to provide essential, technical service and operational support at the Augusta mill. This position ensures that all chemistry testing, system monitoring, equipment maintenance, and chemical handling are performed consistently and safely to protect mill operations and treatment performance. By owning these daily service responsibilities, the CDT enables the Sales Executive to focus on strategic growth, new customer development, and expanding business across the region. The role is required to maintain service reliability, strengthen customer satisfaction, and safeguard the performance of our chemical programs. Without this role, both operational continuity and regional sales growth would be significantly limited. The CDT is therefore critical to sustaining our current success and enabling future expansion. 
Key Outcomes/Responsibilities
  • Managing the operations and performance of equipment in a manner that makes Buckman attractive and prevents attrition 
                                                                                                                                    
Actions: pump maintenance, inventory, chemical testing, process sample testing, service reports (customer requested subjects and frequency), customer entertainment (lunch, dinner, teams building exercises), responding to service calls as needed
 
  • Customer Delivery Tech should support Sales Executive in the execution of savings projects to the customer to help improve their process (>10% of sales each year)                                                                                                           
 
Actions: lab testing to provide supporting data, installation of new equipment, process sample testing
 
  • Customer Delivery Tech should reduce service workload for Sales Executive so that annual sales targets can be reached by increasing volumes or obtaining new applications                                                                                                                                                            
 
Actions: commercializing new applications, increasing volumes of existing applications to improve customer performance, working with sales manager to identify target applications
 
  • Servicing the account in a manner that keeps the customer happy                                                       
 
Actions: writing service reports, application testing and monitoring, responding to service calls, maintaining equipment
 
Basic Qualifications 
  • Education Requirements: High School Diploma or equivalent
  • Job Experience: 2 - 3 years
  • Critical knowledge specific to the role
    • Pipe fitting
    • Chemical handling
    • Chemical pumps
    • Communication training
Competencies
    • Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives
    • Ensures Accountability - Holding self and others accountable to meet commitments
    • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
    • Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
    • Develops Talent - Developing people to meet both their career goals and the organization's goals
 
We appreciate the interest of recruitment partners, but we are not engaging external agencies for this role.
 
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