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Customer Delivery Manager Jobs in Georgia (NOW HIRING)

R.E. Mason

Project Delivery Manager

Atlanta, GA · On-site

$94K - $112K/yr

Mason & Associates, Inc. believes our Associates are the foundation of both our customers' and our ... The Project Delivery Manager is the single resource accountable for the developing the scope ...

R.E. Mason

Project Delivery Manager

Atlanta, GA · On-site

$94K - $112K/yr

Mason & Associates, Inc. believes our Associates are the foundation of both our customers' and our ... The Project Delivery Manager is the single resource accountable for the developing the scope ...

Fortuna Cysec Inc

Service Delivery Manager

Atlanta, GA · On-site

... customer satisfaction and service quality. Key Responsibilities * Own the end-to-end service ... Requirements: * 10+ years of experience delivering and managing IT infrastructure and security ...

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Showing results 21-40

All JobsCustomer Delivery JobsCustomer Delivery Manager JobsCustomer Delivery Manager Jobs in Georgia

Customer Delivery Manager information

See Georgia salary details

$42.6K

$79.7K

$108.1K

How much do customer delivery manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer delivery manager in Georgia is $79,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,300.00 and $101,300.00 per year, depending on experience, location, and employer.

What is a customer delivery manager?

Customer Delivery Managers are professionals responsible for ensuring that products or services are delivered to clients efficiently and to the agreed standards. They serve as the main point of contact between the customer and the company during the delivery process, managing project timelines, resolving issues, and ensuring customer satisfaction. Their role often involves coordinating with various internal teams, tracking progress, and proactively addressing any obstacles to meet client expectations. Customer Delivery Managers play a crucial role in building long-term relationships with clients by providing a seamless delivery experience.

How does a customer delivery manager typically collaborate with cross-functional teams to ensure successful project outcomes?

Customer Delivery Managers work closely with teams across the organization, such as sales, product development, and support, to ensure projects are delivered on time and meet client expectations. They often serve as the main point of contact between the customer and internal teams, facilitating regular status updates and aligning resources as needed. This role requires strong communication and organizational skills, as well as the ability to manage competing priorities and resolve issues quickly. Effective collaboration is key to fostering client satisfaction and driving long-term business success.

What are the key skills and qualifications needed to thrive as a customer delivery manager, and why are they important?

To thrive as a Customer Delivery Manager, you need expertise in project management, client relationship building, and a solid understanding of service delivery frameworks, often backed by a bachelor's degree in business or a related field. Familiarity with tools like CRM platforms, project management software (e.g., Jira, Asana), and ITIL certification is highly beneficial. Strong communication, problem-solving, and leadership skills set standout professionals apart in this role. These abilities are crucial for ensuring seamless project delivery, managing client expectations, and driving customer satisfaction.

What is the difference between Customer Delivery Manager vs Customer Service Representative?

AspectCustomer Delivery ManagerCustomer Service Representative
Primary RoleOversees delivery of products/services to customers, manages delivery teams, ensures timely and quality deliveryHandles customer inquiries, provides support, resolves issues related to products/services
Required SkillsProject management, logistics, communication, leadershipCommunication, problem-solving, product knowledge, empathy
Work EnvironmentField and office-based, often in logistics or operations departmentsCall centers, retail, or office settings
Common CertificationsProject management certifications (e.g., PMP), logistics certificationsCustomer service certifications, CRM training

The Customer Delivery Manager focuses on coordinating and managing the delivery process to ensure customer satisfaction, often requiring project management skills. In contrast, the Customer Service Representative primarily interacts directly with customers to address inquiries and resolve issues. Both roles are essential in customer experience but differ in scope, responsibilities, and required skills.

What are popular job titles related to Customer Delivery Manager jobs in Georgia?

For Customer Delivery Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Customer Delivery Manager jobs in Georgia look for?

The top searched job categories for Customer Delivery Manager jobs in Georgia are:

What cities in Georgia are hiring for Customer Delivery Manager jobs?

Cities in Georgia with the most Customer Delivery Manager job openings:

Customer Delivery Manager jobs near you
Infographic showing various Customer Delivery Manager job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $79,688 per year, or $38.3 per hour.

Service Delivery Manager

American Technology Services

Atlanta, GA • On-site

Full-time

Re-posted 28 days ago

Job description

Job Summary:
American Technology Services (ATS) is a Managed Services Provider focused on delivering high-quality managed IT services, network support, and cybersecurity services. The Service Delivery Manager is responsible for fostering client relationships and providing technical expertise, ensuring that clients' business objectives are met through strategic advisement and effective service delivery.
Responsibilities:
• Provide dedicated on-site support for a clients’ network & infrastructure
• Continuously analyze the existing hardware, software, and network capabilities and consult with client management and other relevant departments to create recommendations for the client.
• Consult with systems and users to gather information about needs and requirements to improve the system's efficiency when they provide innovative solutions to their requests.
• Assist on projects of various technologies, including infrastructure cloud migrations, network refreshes, and virtualization refreshes
• Ability to work individually and in team environments both internally and with clients
• Assist with the troubleshooting and analysis of servers and networks systems
• Ability to multitask and to manage competing priorities effectively across multiple customers, ensuring on-time completion of action items
• Creating and maintaining client environment documentation
• Additional requirements may exist if offer of employment is extended
• Familiar with backup solutions
• Highly proficient in communicating with end-users
• Occasional after-hours dispatch may be required
Qualifications:
Required:
• Bachelor’s degree in a related field with more than 5 years equivalent experience
• Must have working knowledge with technologies such as O365, Azure, Active Directory, Cisco, Windows Servers
• Proven customer service and problem-solving skills, working directly with clients
• Proficient analytical skills with good verbal/written communication
• Excellent documentation skills
• Ability to identify and document IT needs and/or vulnerabilities based upon best practices
• Service-oriented with the ability to build solid relationships and become a trusted advisor to clients
• Gain and maintain awareness of the client environment, culture, challenges, and areas for improvement
• Assist end-users through new set-up instructions / procedures
Preferred:
• Microsoft, Cisco, VMware or other technical certifications always a plus
• Experience in the Managed Services Sector is a plus
Company:
Managed IT Services, MSP, MSSP, Cybersecurity, InfoSec, Cyber Insurance, Cloud, Government Cloud, GCC, GCC High Founded in 1994, the company is headquartered in Fairfax, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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