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Operations Associate Jobs in Ridgefield, CT (NOW HIRING)

Roku

Live Operations Associate

Stamford, CT · On-site +1

$80K - $90K/yr

About the role We're hiring a Live Ops Associate to support premium subscription operations, with a primary focus on building, launching, and managing subscription channels and live experiences. You ...

Roku

Live Operations Associate

Stamford, CT · On-site

$80K - $90K/yr

About the role We're hiring a Live Ops Associate to support premium subscription operations, with a primary focus on building, launching, and managing subscription channels and live experiences. You ...

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Operations Associate information

See Ridgefield, CT salary details

$11

$26

$53

How much do operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for operations associate in Ridgefield, CT is $26.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $30.14 per hour, depending on experience, location, and employer.

Is operations associate a high paying job?

The salary for an operations associate varies depending on industry, location, and experience, but it is generally considered an entry-level to mid-level position with moderate pay. Salaries typically range from $40,000 to $70,000 annually, with higher earnings possible in certain sectors or with additional skills such as data analysis or project management.

How much do operations associates make?

In New York City, operations associates typically earn an average salary ranging from $45,000 to $60,000 annually, depending on experience and industry. Entry-level roles may start lower, while experienced professionals or those in specialized sectors can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What does an operations associate do?

An Operations Associate supports the daily functions of a business by ensuring that processes run smoothly and efficiently. Their responsibilities often include coordinating workflow, managing inventory, maintaining records, and assisting with administrative tasks. They may also help with process improvements and problem-solving to optimize operations. Operations Associates work closely with various departments to ensure that organizational goals are met and that operations comply with company policies and industry regulations.

Is operations a high paying job?

Operations Associate roles typically offer median salaries that are around or slightly below the national average for similar positions, depending on industry, location, and experience. Higher salaries are often associated with senior or specialized operations roles, certifications, and managerial responsibilities.

What are some common challenges faced by operations associates, and how can they effectively manage them?

Operations Associates often encounter challenges such as juggling multiple tasks with tight deadlines, adapting to changing priorities, and ensuring efficient communication across different departments. To manage these effectively, it’s important to develop strong organizational skills, maintain flexibility, and proactively communicate with team members and supervisors. Utilizing project management tools and regularly seeking feedback can also help in staying on top of responsibilities and continuously improving performance.

What is an operations associate?

An operations associate provides support to the operations manager, either individually or as part of a team. As an operations associate, you assist with a variety of duties necessary to the basic operations of your employer, so your responsibilities depend to some degree on the industry in which you work—retail, healthcare, travel, manufacturing, or corporate offices. You handle clerical and administrative tasks, like employee scheduling, product management, and ordering supplies. You also monitor and assist with customer service, sales, and marketing initiatives.

Is an operations associate a good job?

An operations associate role involves supporting daily business functions, coordinating processes, and ensuring efficiency within an organization. It often requires strong organizational skills, attention to detail, and proficiency with tools like Excel or ERP systems. The job can offer stable employment and opportunities for advancement in various industries.
More about Operations Associate jobs
What are the most commonly searched types of Operations jobs in Ridgefield, CT? The most popular types of Operations jobs in Ridgefield, CT are:
What are popular job titles related to Operations Associate jobs in Ridgefield, CT? For Operations Associate jobs in Ridgefield, CT, the most frequently searched job titles are:
What cities near Ridgefield, CT are hiring for Operations Associate jobs? Cities near Ridgefield, CT with the most Operations Associate job openings:
Operations Associate jobs near you
Infographic showing various Operations Associate job openings in Ridgefield, CT as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,367 per year, or $26.1 per hour.

Live Operations Associate

Roku

Stamford, CT • On-site, Remote

$80K - $90K/yr

Full-time

Medical, Life, PTO

Re-posted 11 days ago

Job description

About the team

The Live Operations- Premium Subscriptions team builds, launches, and manages subscription channels and live experiences on The Roku Channel. We collaborate closely with Development Engineering, Product, Programming, and Partner Teams to ensure reliable acquisition, encoding, delivery, and monitoring. We value structured planning, clear communication, and confident execution during live moments.

About the role

We're hiring a Live Ops Associate to support premium subscription operations, with a primary focus on building, launching, and managing subscription channels and live experiences. You'll coordinate across internal teams and external partners to ensure a reliable, high-quality viewer experience, and may support Live Events as needed during peak periods. Work hours may vary week to week and can include nights and weekends during live events.

The estimated annual base salary for this position is between $80,000 and $90,000 with additional equity. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographic location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

This position will be based in either Austin, TX or Stamford, CT and will be in office Monday - Thursday with the option to work from home on Friday.

What you'll be doing
  • Provide operational support across multiple concurrent live streams, maintaining clear communication and fast issue triage
  • Orchestrate tasks among production, service partners, and on-shift support engineers with clear directions and checklists
  • Partner with senior engineers and cross-functional teams on high-severity issues, balancing mitigation and root-cause analysis
  • Deliver timely reports with key metrics, incidents, mitigations, and follow-ups
  • Contribute to tooling improvements; assist in testing and adoption of automation that increases operational efficiency
  • Manage customer notifications and workflow coordination to meet service-level agreements
  • Assist in training and onboarding of new Live Event staff as the team scales
We're excited if you have
  • 4+ years in the digital media space, ideally across partners of different sizes
  • 4+ years in live online video operations with fundamentals in signal acquisition (transport streams, satellite downlink and fiber) and live workflows using SCTE markers
  • Experience managing Linear Programming schedules and Linear/Broadcast EPG
  • Experience monitoring and troubleshooting CDN-related issues
  • Familiarity with metadata concepts and feed formats such as XML and JSON
  • Advanced Excel skills and experience working in custom CMS tools
  • Strong communication skills with the ability to identify, prioritize, and track critical paths to resolution
  • Cross-functional collaboration experience with technical and business stakeholders
  • Structured, self-organized approach to problem solving
  • Knowledge of OTT and live streaming platforms and technology
  • Bachelor's degree in an Engineering, or related discipline
  • Ownership mindset, collaborative working style, and ability to flex to nights/weekends as needed
Nice to Have
  • A strong understanding of DAI/ SSAI / SCTE35 / SCTE224 Tech is a plus.
  • Experience working with cloud based live streaming technologies is a plus.
  • Understanding of DRM and other content protections schemes is a plus
  • Experience with live events such as premier sporting events, fashion shows and music concerts
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