Tinker Federal Credit Unionโs Oklahoma City Northeast 23rd Street branch has an immediate opening for a Branch Operations Assistant! This is an exciting opportunity to join one of the nation's leading credit unions! We offer competitive pay, a robust benefits package, a โsmart casual dress codeโ and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!
As aย Branch Operations Assistant, you will be responsible for the following:
- Consistently providing an atmosphere of high-quality member service
- Supporting credit union sales efforts and performing basic transactions for members with regard to products and services
- Consulting with members and providing solutions to match their needs
- Projecting a positive image as representative for the credit union in receiving visitors and guests
- Completing various tasks within the branch including but not limited to; answering phones, processing mail, and working as a safe deposit representative
- Ensuring all information and transactions regarding credit union members are kept confidential and ensuring established security procedures are followed
Salary Range:
This is a non-exempt position. The starting hourly rate is $20.00 per hour;ย however, actual placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.
Schedule:ย ย
Approximately Monday-Friday 8:30 AM - 5:30 PM, rotating Saturdays 8:30 AM - 12:30 PM
Education/Experience:
You must haveย a high school diploma or equivalentย and one-year applicable work experience in a related position is preferred.ย Financial institution experience preferred.
Certificates, Licenses, Registrations:ย
- Incumbent Bonding REQUIRED by TFCUโs chosen authority
- TFCU University certification required and completed
Keys to success:
In order to be successful as aย Branch Operations Assistant, you must possess these qualifications:
- A passion for helping customers and working with a cohesive team to accomplish excellent customer service.ย
- Flexibility to learn and perform different functions of the role including cross-training into other areas as well.
- Ability to work on multiple tasks and stay organized.ย
- Knowledge of policies and procedures.
- Knowledge of TFCU products and services.
- Knowledge of privacy procedures, confidentiality guidelines and cash handling standards.
- Ability to use and maintain basic, fundamental office equipment.
- Basic computer skills and preferably experience with Microsoft Office.