Operations Assistant Jobs in British Columbia (NOW HIRING)

LEGENDS

Founded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises - offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

GLOBAL MERCHANDISE

Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client's brand. Different guests want different things, and we are here to build and provide a tailored retail experience.

THE ROLE

This basic timeline will provide Merchandise Interns with an idea of the diverse roles they will undertake. Merchandise Interns will be involved in various tasks, including working with inventory processes and spending time in The Shop. Merchandise Interns will be able to collaborate with Legends staff and leading tennis merchandise and apparel manufacturers. This experience will offer you valuable insights into the overall operations of a tennis championship.

2026 Cincinnati Open

Location: Linder Family Tennis Center, Mason OH

Time Frame: August 2nd - August 26th, 2026

ESSENTIAL FUNCTIONS

Beginning of August

• Assist in receiving all merchandise for The Shop
• Receive product cartons
• Conduct inventory processes
• Organize and distribute merchandise around The Shop

• Assist with set-up and visual displays within The Shops
• Work with national vendor representatives to move products into the store
• Design storefront layout and displays to enhance visual appeal and attract customers
• Work with visuals consultant and Legends staff to create and apply visuals throughout the Shops
• Assist in the final preparations of the merchandise facilities
• Create signage; Organize the point-of-sale stations; Train volunteers

Event Week

• Assist our full-time merchandise staff in running The Shop throughout the Cincinnati Open event week (August 11th - 24th)
• Manage temporary staff in various areas of the merchandise operation
• Coordinate with vendors on product related tasks and questions
• Resolving customer service issues and inquiring on customer satisfaction
• Implement design changes to store layout to improve customer flow.

Post Tournament Week

• Assist with the breakdown of the merchandise operations
• Assist with any post-event sales and load out process

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

• Paid hourly plus overtime - Standard Rate: $14.00
• Housing provided by LGM. More details provided during interview process.
• Staff uniforms provided for event days

This is a great way to gain valuable experience in business, retail, marketing, communications, and sports management. The industry contacts with whom assistants will interact are among the best in the business. The whole experience is very team oriented. We expect our assistants to work hard, hold responsibility, and provide guests with the best Cincinnati Open experience possible while learning valuable skills through hands-on learning.

Please click on the link below to view a video of the 2025 Cincinnati Open Shop to reference our operation.

2025 Cincy Open Video

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.