Customer Operations Analyst
Lisle, IL · On-site
Customer Operations Analyst Location: Lisle, IL Department: Customer Operations Reports to ... This role partners with the IT Data Analytics team to develop and refine the enterprise Order to ...
Customer Operations Analyst
Lisle, IL · On-site
Customer Operations Analyst Location: Lisle, IL Department: Customer Operations Reports to ... This role partners with the IT Data Analytics team to develop and refine the enterprise Order to ...
Customer Operations Analyst
Lisle, IL · On-site
Customer Operations Analyst Location: Lisle, IL Department: Customer Operations Reports to ... This role partners with the IT Data Analytics team to develop and refine the enterprise Order to ...
Customer Operations Analyst
Lisle, IL · On-site
Customer Operations Analyst Location: Lisle, IL Department: Customer Operations Reports to ... This role partners with the IT Data Analytics team to develop and refine the enterprise Order to ...
Customer Operations Analyst
Lisle, IL · On-site
Customer Operations Analyst Location: Lisle, IL Department: Customer Operations Reports to ... This role partners with the IT Data Analytics team to develop and refine the enterprise Order to ...
Quick apply
Customer Operations Analyst
Lisle, IL · On-site
Customer Operations Analyst Location: Lisle, IL Department: Customer Operations Reports to ... This role partners with the IT Data Analytics team to develop and refine the enterprise Order to ...
Customer Operations Analyst
Lisle, IL · On-site
Customer Operations Analyst Location: Lisle, IL Department: Customer Operations Reports to ... This role partners with the IT Data Analytics team to develop and refine the enterprise Order to ...
Customer Operations Analyst
Lisle, IL · On-site
Customer Operations Analyst Location: Lisle, IL Department: Customer Operations Reports to ... This role partners with the IT Data Analytics team to develop and refine the enterprise Order to ...
Principal Operations Analyst
Chicago, IL · On-site
$65 - $95/hr
Experience developing and managing data collection, analytics and administrative processes * Experience in government infrastructure management operations * Microsoft Office Suite proficiency (MS ...
Principal Operations Analyst
Chicago, IL · On-site
$65 - $95/hr
Experience developing and managing data collection, analytics and administrative processes * Experience in government infrastructure management operations * Microsoft Office Suite proficiency (MS ...
Data Analyst, Clinical Operations
Evanston, IL · On-site
$60 - $85/hr
The Role The Data Analyst supports the Clinical Operations Analytics team by producing clear ... Familiarity with dbt and analytics engineering best practices * Experience with Databricks ...
Data Analyst, Clinical Operations
Evanston, IL · On-site
$60 - $85/hr
The Role The Data Analyst supports the Clinical Operations Analytics team by producing clear ... Familiarity with dbt and analytics engineering best practices * Experience with Databricks ...
Marketing Operations Analyst
Joliet, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
Marketing Operations Analyst
Joliet, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
Marketing Operations Analyst
Aurora, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
Marketing Operations Analyst
Aurora, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
Data Analyst, Clinical Operations
Chicago, IL · On-site
$70 - $90/hr
The Role The Data Analyst supports the Clinical Operations Analytics team by producing clear ... Familiarity with dbt and analytics engineering best practices * Experience with Databricks ...
Data Analyst, Clinical Operations
Chicago, IL · On-site
$70 - $90/hr
The Role The Data Analyst supports the Clinical Operations Analytics team by producing clear ... Familiarity with dbt and analytics engineering best practices * Experience with Databricks ...
Marketing Operations Analyst
Chicago, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
Marketing Operations Analyst
Chicago, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
Marketing Operations Analyst
Rockford, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
Marketing Operations Analyst
Rockford, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
Marketing Operations Analyst
Peoria, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
Marketing Operations Analyst
Peoria, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
Marketing Operations Analyst
Dekalb, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
Marketing Operations Analyst
Dekalb, IL · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing ...
Operations Analytics information
What is the difference between Operations Analytics vs Data Analyst?
| Aspect | Operations Analytics | Data Analyst |
|---|---|---|
| Required Credentials | Bachelor's in Business, Analytics, or related fields; often certifications in analytics tools | Bachelor's in Statistics, Mathematics, or related fields; certifications in data tools beneficial |
| Work Environment | Business operations, supply chain, manufacturing settings | Office environments, data-focused teams across industries |
| Employer & Industry Usage | Manufacturing, logistics, retail, healthcare | Finance, marketing, technology, healthcare |
| Common Search & Comparison | Focuses on optimizing operations through data-driven insights | Analyzes data to identify trends and support decision-making |
Operations Analytics and Data Analysts both work with data, but Operations Analytics specializes in improving business processes and operational efficiency, often within specific industries like manufacturing or logistics. Data Analysts have a broader focus on analyzing data sets across various functions. Understanding these differences helps in choosing the right career path or job role.
Are operations analysts in high demand?
Operations analysts are in high demand across various industries due to their role in improving efficiency, reducing costs, and supporting data-driven decision-making. Employers seek candidates with skills in data analysis, proficiency in tools like Excel and SQL, and the ability to interpret complex data sets, making this a growing field with strong job prospects.
How much do operations analysts get paid?
Operations analysts typically earn a median annual salary of around $65,000 to $75,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with specialized skills or certifications can earn over $90,000 annually.
What does an operations analyst do?
An operations analyst evaluates and improves business processes by analyzing data, identifying inefficiencies, and recommending solutions. They often use tools like Excel, SQL, or data visualization software and work closely with management to optimize operational performance. Strong analytical skills and attention to detail are essential for this role.
What are the most commonly searched types of Operations Analytics jobs in Illinois?
The most popular types of Operations Analytics jobs in Illinois are:
What are popular job titles related to Operations Analytics jobs in Illinois?
For Operations Analytics jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Operations Analytics jobs in Illinois look for?
The top searched job categories for Operations Analytics jobs in Illinois are:
What cities in Illinois are hiring for Operations Analytics jobs?
Cities in Illinois with the most Operations Analytics job openings:
Key responsibilities
Support analytics and project coordination for acquisitions, customer transitions, ERP migrations, and shipping-point changes.
Analyze data across the Order to Cash process to identify process bottlenecks, order exceptions, service failures, data issues, and root causes.
Develop and maintain dashboards and reports for O2C performance, customer integration, order visibility, and operational readiness.
Highline Warren rating
7.3
Based on 27 frontline employees who took The Breakroom Quiz
64th of 103 rated chemical manufacturers
Job description
Customer Operations Analyst
Location: Lisle, IL
Department: Customer Operations
Reports to: Director, Continuous Improvement & Programs
Position Summary:
The Customer Operations Analyst supports acquisition and customer integration analytics, including customer and ship-to-mapping, pricing readiness, item cross-reference validation, EDI readiness, fulfillment transition analysis, and leadership reporting. this role requires strong analytical skills, collaboration, and the ability to turn complex data into insights that improve service, reduce risk, and support scalable growth.
This position also supports data-driven visibility and process improvement across the customer order lifecycle, from order capture through fulfilment, invoicing, credits, and deductions. This role partners with the IT Data Analytics team to develop and refine the enterprise Order to Cash data model, enabling accurate reporting on order status, customer performance, fulfillment execution, and process exceptions.
Key Responsibilities:
Acquisition & Customer Integration Analytics
Order to Cash Analytics & Process Visibility
Dashboarding, Reporting, & KPI Development
Cross-Functional Business Support
Qualifications:
Preferred Skills:
Why Join Us:
Location: Lisle, IL
Department: Customer Operations
Reports to: Director, Continuous Improvement & Programs
Position Summary:
The Customer Operations Analyst supports acquisition and customer integration analytics, including customer and ship-to-mapping, pricing readiness, item cross-reference validation, EDI readiness, fulfillment transition analysis, and leadership reporting. this role requires strong analytical skills, collaboration, and the ability to turn complex data into insights that improve service, reduce risk, and support scalable growth.
This position also supports data-driven visibility and process improvement across the customer order lifecycle, from order capture through fulfilment, invoicing, credits, and deductions. This role partners with the IT Data Analytics team to develop and refine the enterprise Order to Cash data model, enabling accurate reporting on order status, customer performance, fulfillment execution, and process exceptions.
Key Responsibilities:
Acquisition & Customer Integration Analytics
- Support analytics and project coordination for acquisitions, customer transitions, ERP migrations, and shipping-point changes.
- Analyze legacy customer, item, order, pricing, ship-to, invoice, and EDI data to support integration planning.
Order to Cash Analytics & Process Visibility
- Analyze data across the Order to Cash process, including order capture, customer setup, pricing, inventory availability, allocation, fulfillment, shipment, invoicing, returns, credits, deductions, and collections.
- Identify process bottlenecks, order exceptions, service failures, data issues, and root causes impacting customer experience or operational efficiency.
- Develop reporting that provides visibility to order status by customer, account, ship-to, item, warehouse, carrier, and fulfillment path.
- Support root cause analysis for recurring O2C issues and recommend corrective actions.
- Partner with IT Data Analytics team and Master Data to define, develop, validate, and refine the enterprise Order to Cash data model.
- Validate relationships between systems including ERP, WMS, TMS, EDI platforms, customer portals, and reporting environments.
- Help define business rules for order status logic, exception categories.
Dashboarding, Reporting, & KPI Development
- Develop and maintain dashboards and reports for O2C performance, customer integration, order visibility, and operational readiness.
- Support the implementation of new technologies, reporting tools, and workflow automation capabilities.
- Develop and maintain dashboards and reports to drive customer operations productivity.
Cross-Functional Business Support
- Collaborate with Sales, Master Data, Customer Service, Operations, Finance, IT, Data Analytics, Supply Chain, and EDI teams.
- Support process improvement initiatives that reduce manual work, eliminate rework, and improve customer service.
- Assist with documenting current-state and future-state O2C processes.
Qualifications:
- Bachelor's degree in supply chain management, Logistics, Business Analytics, or related field.
- 4+ years of experience in supply chain, customer operations, logistics, order management, data analytics, or business process analysis.
- Analytical mindset with proficiency in Excel, SQL, and data visualization tools
- Familiarity with supply chain systems, transportation systems, warehouse systems, and ERP platforms.
- Strong analytical, organizational, and communication skills.
Preferred Skills:
- Experience with Order to Cash, customer service, order management, billing, collections, deductions, or customer master data.
- Experience supporting acquisitions, integrations, ERP migrations, or customer transitions.
- Familiarity with EDI order flows, including 850, 855, 856, 810, 812, 864, or related transaction sets.
- Experience with customer/account hierarchy, bill-to/ship-to structures, vendor numbers, customer item numbers, and pricing setup.
- Exposure to Lean Six Sigma, continuous improvement, or process mapping methodologies.
- Exposure to project management methodologies and practices
- Working knowledge of transportation modes, including LTL, FTL, parcel, intermodal, and customer pickup.
- Familiarity with Incoterms, freight routing, customs clearance, or import logistics is a plus.
- Experience with Python, predictive analytics, or machine learning is a plus.
Why Join Us:
- Competitive compensation and benefits.
- Opportunities for professional development and career growth.
- Make a measurable impact on order to cash performance and customer satisfaction.
What Highline Warren employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Highline Warren
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Memphis, TN, US