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Operations Analytics Manager Jobs in Illinois (NOW HIRING)

USG Corporation

Commercial Analytics Manager

Chicago, IL · On-site

$111K - $149K/yr

... operations, and customer service. Drives the establishment of measurement standards and best ... As the Commercial Analytics Manager you are a critical contributor to delivering cutting-edge ...

Usg

Commercial Analytics Manager

Chicago, IL · On-site

$85 - $120/hr

... operations, and customer service. Drives the establishment of measurement standards and best ... the Commercial Analytics Manager you are a critical contributor to delivering cutting-edge ...

Ra

Marketing Analytics Manager

Chicago, IL · On-site

Who is proficient in Applied Statistics/Econometrics, Statistical Programming, Database Marketing Management & Operations etc. Who is proficient in Customer-level data analysis. Qualifications Who ...

ULINE

Pricing Analytics Manager

Glenview, IL · On-site

Pricing Analytics Manager Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 ... Direct projects with Sales, Pricing, Merchandising, Inside Sales and Executive Operations.

ULINE

Pricing Analytics Manager

Waukegan, IL · On-site

Pricing Analytics Manager Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 ... Direct projects with Sales, Pricing, Merchandising, Inside Sales and Executive Operations.

EBM Software

Finance and Analytics Manager

Chicago, IL · On-site

$114 - $171/hr

This role is grounded in operational finance and accounting - budgeting, forecasting, and financial ... The Finance & Analytics Manager will work on developing key finance business processes and ...

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Operations Analytics Manager information

See Illinois salary details

$30K

$61.5K

$114.8K

How much do operations analytics manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for operations analytics manager in Illinois is $61,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations analytics manager?

To thrive as an Operations Analytics Manager, you need strong analytical skills, business acumen, and experience with data modeling, often supported by a degree in business, statistics, or a related field. Familiarity with analytics platforms like SQL, Tableau, Python, and experience in ERP or CRM systems is typically required. Exceptional problem-solving, communication, and leadership skills help you translate data insights into actionable strategies and lead cross-functional teams. These skills are vital to drive data-informed decision-making and optimize operational efficiency within an organization.

How does an operations analytics manager typically collaborate with cross-functional teams in a company?

Operations Analytics Managers frequently work with departments such as finance, supply chain, IT, and customer service to identify inefficiencies and recommend data-driven improvements. They act as a bridge between technical analysts and business stakeholders, translating analytical findings into actionable strategies. Regular meetings, project updates, and collaborative workshops are common, ensuring alignment on objectives and progress. This role requires strong communication skills and the ability to tailor complex data insights to diverse audiences.

What is the difference between Operations Analytics Manager vs Data Analyst?

AspectOperations Analytics ManagerData Analyst
Required CredentialsBachelor's or Master’s in Business, Analytics, or related field; often prefers experience in operationsBachelor's in Statistics, Mathematics, or related field; certifications like SQL or Tableau are common
Work EnvironmentLeads teams in operational settings, collaborates with management, focuses on process improvementAnalyzes data sets, creates reports, supports decision-making across departments
Employer & Industry UsageUsed in logistics, manufacturing, retail, and supply chain companiesCommon across finance, marketing, healthcare, and tech industries

The Operations Analytics Manager focuses on leading teams to optimize operational processes using analytics, while Data Analysts primarily interpret data to support decision-making. Both roles require strong analytical skills, but the manager role involves leadership and strategic planning in operational contexts.

What does an operations analytics manager do?

An operations analytics manager analyzes data related to business operations to improve efficiency, reduce costs, and optimize processes. They use tools like Excel, SQL, and data visualization software to identify trends and support decision-making, often overseeing teams and collaborating with other departments.

What cities in Illinois are hiring for Operations Analytics Manager jobs?

Cities in Illinois with the most Operations Analytics Manager job openings:

Operations Analytics Manager jobs near you
Infographic showing various Operations Analytics Manager job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,491 per year, or $29.6 per hour.

Commercial Analytics Manager

USG Corporation

Chicago, IL • On-site

$111K - $149K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

USG rating

8.5

Company rating: 8.5 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

33rd of 545 rated manufacturers

Job description

Position Summary:
Delivers advanced analytics and actionable insights that support key initiatives in marketing, sales operations, and customer service. Drives the establishment of measurement standards and best practices for analytics processes within the CX organization. Partners with process owners to identify opportunities, set priorities, and foster a network of analytics expertise. Ensures consistent and timely delivery of critical reports.
Reports To:
Director - Commercial Analytics
Key Accountabilities & Responsibilities:
As the Commercial Analytics Manager you are a critical contributor to delivering cutting-edge analytics services to stakeholders, enabling them to make fact-based decisions. You generate insights that help USG to better understand the customer, expand reach, increase opportunities and advocacy, and ultimately drive sales and service strategies. You are part of the Customer Experience team which manages the USG sales and customer support operations including the digital platforms. You will understand the needs of USG across the US, Canada, and LATAM, and develop standardized measurements and KPIs at the enterprise level.
You are a subject matter expert in data management, accuracy and standardization. You will develop advanced KPIs and establish standard procedures for KPI work across a shared service.
The manager must be able to communicate effectively at all levels of the organization and utilize best practice project management skills to lead improvements and manage change. The ideal candidate will have experience in customer experience analytics, is exceptionally curious but focused, and seeks a meaningful role that supports growth and career advancement.
  • General Responsibilities:
    Design and ensure consistency in standardized metrics, KPIs, and reporting frameworks for the entire organization, including the US, Canada and LATAM.
  • Ensure the integrity, accuracy, and stewardship of analytics deliverables and data, with a focus on critical business information.
  • Serve as subject matter expert, collaborating cross-functionally and cross-geography with stakeholders to drive best practices and translate business needs into actionable analytics solutions.
  • Develop, refine, and maintain advanced dashboards, reports, and analytical tools to support digital, CRM, pricing, and customer service operations.
  • Partner with colleagues to understand user requirements and prioritize analytics initiatives accordingly.
  • Drive improvements in analytics workflows and identify opportunities for automation and process optimization.
  • Maintain and update analytics deliverables in accordance with schedules and user needs.
  • Mentor and support junior analysts in technical skills and best practices.
  • Maintain documentation for analytics tools, processes, and data sources.
  • Evaluate and recommend analytics tools, techniques, and industry best practices.

Transformation Program Responsibilities:
  • Contribute to the development and implementation of analytics strategies that align to organizational goals, enabling "One Source of Truth."
  • Design and develop scalable data models to enhance the integration, availability, and accuracy of enterprise information.
  • Partner in gap analysis between current-state and future-state analytics capabilities, proposing solutions to advance those capabilities.
  • Support the organization's self-service analytics culture through developing easy-to-use, accessible insights and training resources.
  • Drive continuous improvement in analytics, embracing emerging technologies and methodologies.
  • Ensure high standards for data integrity, especially regarding Salesforce and other core business systems.
  • Lead by example in adopting state-of-the-art analytics tools and approaches.

Requirements
Education & Professional Experience:
  • Bachelor's or advanced degree in Analytics, Data Science, Computer Science, Engineering, Math, Economics, or related field.
  • Demonstrated experience in advanced analytics, data visualization, and dashboard development (e.g., Power BI, Tableau, advanced Excel).
  • Strong technical skills with data management platforms and CRM systems (Salesforce preferred).
  • Prior work experience in customer insight or market research position.
  • Relevant experience in project management in a leadership role.

Hard-Skills:
  • Advanced knowledge of customer-related data analytics, data modelling, state-of-the-art statistics, and front-end reporting tools/dashboards.
  • Strategic business problem solving and documented ability to translate into meaningful KPIs
  • Experience with customer-related data sources (external and internal) and disciplines (ORACLE, Salesforce.com, Tableau, etc.).
  • Skilled in designing, implementing, and maintaining scalable data models and reporting solutions.
  • Project and program management skills, including the ability to lead projects
  • High attention to detail ensuring data accuracy and integrity.

Soft-Skills:
  • Excellent communication and collaboration skills for cross-functional work with business partners and stakeholders.
  • Ability to translate complex data and insights into actionable recommendations for non-technical audiences.
  • Strong analytical thinking and business acumen.
  • Proven problem-solving skills and initiative to drive process improvements.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Commitment to continuous learning and staying up to date with analytics trends and best practices.
  • Willingness to mentor junior staff and foster teamwork.

Rate of pay may be adjusted based on the qualifications and experience of the candidate.
USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.
Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity. USG also provides employees with paid time off and paid holidays.
Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values - innovation, quality, integrity, service, diversity, efficiency and safety - have helped us become the company we are today.
EOE including disability/veteran
Department Customer Service Locations Corporate Headquarters Yearly salary $111,900 - $149,160 Hourly/Salaried Salaried Oracle Department Bldg Sys-CRM-120|US Gypsum Co.|USG Business Group Oracle Job Title CUSTSVC.Mgr.CSC Analytics.|E.0.10|USG

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