Operational Technology Engineer Jobs in Chicago, IL

Job Summary:
Independence Pet Holdings is a corporate holding company managing a diverse portfolio of modern pet health brands. The Technology Program Manager – Infrastructure & Digital Workplace is responsible for leading the execution and delivery of strategic infrastructure and enterprise application initiatives supporting the company's transformation roadmap.
Responsibilities:
• Lead and coordinate delivery activities across enterprise infrastructure, digital workplace, and enterprise platform initiatives, including Microsoft 365, Azure, Teams, SharePoint, Exchange Online, Workday, Dynamics 365, endpoint modernization, identity platforms, and enterprise operational systems
• Drive integrated planning and execution coordination with infrastructure leaders, enterprise application teams, workplace technology teams, enterprise architecture, security, HR technology, finance technology, operations, and third-party delivery partners
• Lead Agile / hybrid enterprise delivery routines, including planning sessions, dependency management, RAID management, status reviews, operational readiness tracking, and execution governance activities
• Lead integrated roadmap coordination across Azure infrastructure, Microsoft 365 services, enterprise applications, networking, identity & access management, endpoint management, security, and operational technology workstreams
• Drive visibility and accountability for program milestones, migration readiness, dependencies, risks, issues, financials, and operational impacts across multiple enterprise technology initiatives
• Lead coordination with vendors, managed service providers, and system integrators to monitor deliverables, resolve blockers, and ensure execution accountability
• Build and maintain executive-ready dashboards, operational reporting, migration metrics, readiness tracking, and delivery status updates across enterprise platform and infrastructure modernization initiatives
• Partner with Enterprise Architecture, Information Security, Infrastructure Operations, Enterprise Applications, Engineering, and Service Delivery teams to ensure aligned and predictable execution outcomes
• Lead operational readiness, cutover planning, migration coordination, environment readiness, deployment governance, and support transition activities
• Ensure delivery activities align with TPDO governance standards, operational processes, compliance requirements, financial controls, and enterprise delivery practices
• Collaborate closely with business and technology leadership to ensure enterprise modernization initiatives support broader transformation objectives and operational needs
• Contribute to continuous improvement of enterprise delivery governance, operational cadence, reporting standards, migration practices, and transformation execution methodologies
Qualifications:
Required:
• Strong delivery coordination and execution management skills across complex enterprise infrastructure, workplace technology, and enterprise application initiatives
• Ability to manage competing priorities and operate effectively within fast-paced enterprise transformation environments
• Strong organizational, planning, dependency management, operational readiness, and problem-solving capabilities
• Excellent communication and stakeholder management skills with the ability to coordinate across infrastructure, enterprise applications, engineering, operations, security, and business organizations
• Experience leading enterprise infrastructure programs, Microsoft 365 transformations, Azure modernization initiatives, tenant migrations, enterprise application implementations, or operational technology modernization programs
• Ability to facilitate collaboration across distributed engineering teams, enterprise application teams, vendors, managed service providers, and third-party delivery partners
• Strong attention to detail combined with the ability to maintain visibility across interconnected technical workstreams and operational dependencies
• Demonstrated ability to proactively identify risks, escalate issues, drive execution transparency, and ensure accountability across delivery teams
• Acts as a collaborative leader who promotes a culture of accountability, operational excellence, continuous improvement, and disciplined execution
• 12+ years of technology program or project management experience supporting enterprise infrastructure, enterprise applications, cloud platforms, workplace technology, or digital transformation initiatives
• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or related field
Preferred:
• Experience supporting Microsoft 365 modernization, Azure infrastructure, Workday, Dynamics 365, enterprise operational systems, tenant migrations, endpoint modernization, or enterprise workplace technology programs
• Familiarity with Microsoft technology ecosystems including Azure, Microsoft 365, Teams, SharePoint, Exchange Online, Intune, Entra ID (Azure AD), Dynamics 365, and enterprise SaaS platforms
• Familiarity with enterprise HR, finance, and operational technology ecosystems including Workday, ERP, collaboration platforms, and employee experience technologies
• Experience supporting enterprise infrastructure modernization and enterprise application transformation initiatives within complex enterprise environments
• Experience working with managed service providers, system integrators, offshore delivery teams, and third-party vendors
• Experience supporting enterprise transformation initiatives within regulated industries
• Experience working within Agile, hybrid, or enterprise infrastructure delivery models
• Strong understanding of enterprise delivery governance, reporting, operational readiness, migration planning, financial tracking, and dependency management practices
Company:
Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands & services. Founded in 2021, the company is headquartered in Scottsdale, USA, with a team of 1001-5000 employees. The company is currently Late Stage.