Operational Risk Manager Jobs in Antioch, CA (NOW HIRING)

Candidates must reside within a commutable distance to the communities that Travis Credit Union serves: Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, San Joaquin, Solano, Sonoma, Stanislaus and Yolo counties. This position is considered hybrid so you must be within a commutable distance to our corporate headquarters in Vacaville, CA.

Summary: Travis Credit Union’s (TCU) Risk Analyst is responsible for identifying, analyzing, and mitigating fraud-related risks to protect the credit union and its members. The responsibility of the role spans across credit union membership inclusive of consumer and business relationships, member engagement channels and all payment types. This role involves data analysis, monitoring transactions, assessing potential risks, tuning fraud mitigation tools balanced to risk tolerance and member experience, completing root cause analysis of suspicious activities, building and maintaining fraud metrics at a product level, and implementing strategies to prevent emerging fraud trends.

The Risk Analyst works cross functionally with a diverse set of stakeholders from the business as well as shared services functions ensuring compliance with regulatory standards while improving fraud detection and prevention measures.

This role is ideal for individuals who are analytical, proactive, and passionate about combating fraud and ensuring financial security.

Profile:

• Reviews and analyzes financial transactions for unusual or suspicious patterns resulting in the continual optimization of fraud risk mitigation tools and processes.
• Reviews and analyzes KYC identity proofing solutions for unusual or suspicious patterns resulting in the continual optimization of physical and digital identity proofing solutions.
• Assesses fraud risk trends and patterns to develop proactive prevention strategies leveraging predictive analytics.
• Performs root-cause analysis to identify vulnerabilities in processes or systems.
• Provides detailed risk assessments and recommendations to mitigate potential threats.
• Builds, optimizes and reports out on fraud performance on a monthly basis.
• Conducts complex link analysis on large scale fraud events.
• Prepares comprehensive reports with findings, supporting evidence, and recommendations.
• Collaborates with law enforcement and regulatory agencies on fraud cases when necessary.
• Ensures adherence to regulatory requirements and internal fraud prevention policies.
• Contributes to the development and updating of fraud prevention, risk tolerance and risk management policies.
• Works with internal and external teams (e.g., branch banking, contact centers, compliance, legal, digital banking, deposit product, lending product, operations, card processor, software suppliers, fraud working groups, etc.) to enhance fraud detection measures.
• Contributes to the building of fraud training and awareness sessions on fraud prevention to credit union employees.

Skills:

• Proficient in data analytics tools such as R, Python, SAS, Tableau, PowerBI and Excel.
• Working knowledge of banking risk management platforms.
• Strong knowledge of regulatory requirements related to fraud and financial crime.
• Strong working knowledge of fraud authorization, authentication, identity proofing, dispute resolution and loss recovery solutions.
• Analytical and detail-oriented mindset.
• Strong communication and report-writing skills.
• Strong working experience with retail payments and consumer-based fraud tools preferred.
• Working understanding of lean six sigma measurement systems preferred.
• Ability to handle sensitive information with discretion and professionalism.
• May require working under tight deadlines and handling high-pressure situations.
   

Experience and Compensation

• Senior Risk Analyst – Grade15/Exempt/$82,680.00 – $102,128.00 annually
• • Reports directly to assigned department leadership.
  • Self-starter and ability to work independently with periodic guidance with decision authority up to $100k in annualized value.
  • Bachelor’s degree in Data Science, Finance, Business Administration, or Criminal Justice with a minimum of 5 years of equivalent work experience; or 9 years of equivalent work experience.
  • Certifications such as a CFE (Certified Fraud Examiner) or CRMA (Certified Risk Management Assurance) or Lean Six Sigma preferred.
• Risk Analyst Lead – Grade 17/Exempt/$98.238.40 – $121,347.20 annually
• • Reports directly to assigned department leadership.
  • Self-starter and ability to work independently with periodic guidance with decision authority up to $250k in annualized value.
  • May be responsible for the coordination of other Risk Analysts daily activities.
  • Bachelor’s degree in Data Science, Finance, Business Administration, or Criminal Justice with a minimum of 7 years of equivalent work experience; or 11 years of equivalent related work experience.
  • Minimum of 1 year of leading/mentoring junior level team members.
  • Certifications such as a CFE (Certified Fraud Examiner) or CRMA (Certified Risk Management Assurance) or Lean Six Sigma preferred.

Our compensation philosophy is based on several factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, and key skills.

At Travis Credit Union, our priority is that our employees and their loved ones are provided with a Total Rewards program that ensures their health and welfare safety which allows our employees to focus on the financial welfare of our members and the credit unions objectives. As such, Travis Credit Union offers a robust benefits package to our eligible employees, including competitive medical, dental, and vision insurance, mental health offerings, employee performance incentive plan, merit increases, 401(k) program with immediately vested employer match, generous holiday and vacation policy, and extensive TCU specific perks like employee loan and credit card discounts!

Travis Credit Union is an Affirmative Action Employer

EOE/Individual with Disability/Veteran Status

#traviscu

TCU began in 1951 on Travis Air Force Base with a mission to serve its community. Now the 12th largest credit union in California, it supports 12 Northern California counties with over 250,000 members and $5.8 billion in assets. TCU helps members at every financial stage, offering savings and checking accounts, auto and home loans, college savings, retirement planning and more. A leader in financial education and advocacy, it has earned honors like Newsweek’s Best Regional Credit Unions (2025) and the U.S. Air Force Distinguished Credit Union award.

TCU is a drug-free workplace. Pre-employment screening is required.
Visit www.traviscu.org for a full list of our current openings
EOE/Individual with Disability/Veteran Status