Operational Risk Analyst Jobs in Atlanta, GA (NOW HIRING)

Job Description

Ready to take your career global?
Make your mark at one of the biggest names in payments. We're looking for a Risk Analyst Specialist to join our ever evolving Commercial Risk team and help shape the future of global commerce.

As a Risk Analyst on the Commercial Risk Team with a focus on Risk Intelligence, you'll work on the cutting edge of risk management with the largest FinTech company in the world. While using your advanced technical skills to protect Worldpay from threats, you will partner with business leaders to identify risks, evaluate the effectiveness of controls, and promote continuous improvement.
What you will be doing:

• Provide decision support for new verticals/markets/partners with clear guardrails to enable responsible revenue growth.

• Identify process bottlenecks; implement automation and policy simplification to reduce friction and improve time-to-decision.

• Ensure strategic objectives of the Commercial Risk Management program are met, including execution of risk assessment activities, coordination of risk response, and program testing and validation, augmented by AI-driven analytics and automation where appropriate.

• Lead the integration of AI solutions into risk operations to improve detection, triage, and prevention (e.g., anomaly detection, segmentation, scoring models), with clear performance baselines, target outcomes, and governance.

• Review significant events and loss drivers; advise business owners on remediation and preventive controls, including opportunities for AI-enabled root-cause analysis, early-warning indicators, and predictive risk signals.

• Perform risk assessments across Data Protection, Supplier Management, and Enterprise Risk Management programs; identify potential issues, control gaps, data quality risks, model risks, and process efficiencies, leveraging advanced analytics and AI-assisted testing where applicable.

• Document risk analyses and controls; evaluate control design and drive continuous control improvement, including the use of AI/ML-enabled control monitoring and continuous control testing.

• Participate in and often lead cross-functional projects to mitigate risks, generating actionable remediation plans and embedding AI-enabled monitoring to sustain risk reduction.

• Track, coordinate, and resolve issues identified in control, compliance, audit, or risk work; implement dashboards and alerts for ongoing AI model and process performance monitoring.

• Develop and maintain knowledge of regulatory requirements, with emphasis on emerging AI/ML regulations, standards, and guidance relevant to financial services and payments (e.g., model risk management, data governance, AI ethics).

• Produce executive-ready reporting that supports decision making and future investment cases, including business cases, ROI analyses, and total cost of ownership for AI and data capabilities.

• Provide training and change management to upskill staff on AI-enabled risk practices, tools, and responsible AI principles.

• Other related duties as needed.

What you will bring:

• Strong analytical, organizational, and communication skills; excellent interpersonal skills with the ability to influence across functions and levels.

• Proven experience translating risk problems into data/AI solutions and turning insights into operationalized controls or workflows.

• Understanding of model risk management, responsible AI, data governance, privacy, and security practices in a regulated environment.

• Experience with risk analytics, KPI/KRI frameworks, dashboarding, and experimentation to quantify impact and efficiency.

• Project-oriented and able to manage multiple complex initiatives; may require overtime at critical times.

• Ability to establish and maintain effective working relationships with employees, vendors, clients, and regulators

It's a bonus if you have:

• Familiarity with AI/ML concepts and lifecycle (problem framing, data sourcing, feature engineering, model training/validation, monitoring, drift detection, and retraining).

• Tools exposure: data visualization (e.g., Power BI/Tableau), query languages (SQL), and collaboration with data scientists/engineers on Python/ML workflows; experience with case management and alerting platforms is a plus.

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry,

who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative -

always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion

that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

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EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.