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Operational Associate Jobs in Washington (NOW HIRING)

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Operational Associate information

What is an operational associate?

Operational Associates are professionals who support the day-to-day activities of a business or organization. They help ensure that processes run smoothly by handling administrative tasks, coordinating between departments, and assisting with project management. Their responsibilities may include data entry, process improvement, scheduling, and reporting. Operational Associates play a key role in maintaining efficiency and supporting overall business operations.

What are the key skills and qualifications needed to thrive as an operational associate?

To thrive as an Operational Associate, you need strong organizational abilities, analytical thinking, and a background in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, Microsoft Excel, and workflow management tools is often required. Attention to detail, effective communication, and problem-solving skills help individuals excel in supporting daily operations and cross-functional teams. These skills ensure efficient processes, minimize errors, and contribute to the overall productivity and success of the organization.

What are some common challenges operational associates face when managing multiple priorities, and how are they typically addressed?

Operational Associates often juggle several tasks simultaneously, such as coordinating logistics, monitoring workflows, and handling administrative duties. One common challenge is balancing urgent requests with ongoing projects, which requires strong organizational skills and effective time management. Many companies provide training in prioritization and use project management tools to help Operational Associates stay on track. Regular communication with team members and supervisors also helps ensure that tasks are delegated appropriately and deadlines are met.

What are the most commonly searched types of Operational jobs in Washington?

The most popular types of Operational jobs in Washington are:

What cities in Washington are hiring for Operational Associate jobs?

Cities in Washington with the most Operational Associate job openings:

Operational Associate jobs near you
Infographic showing various Operational Associate job openings in Washington as of June 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Operations Associate - Forest Village Park

Forestville, MD • On-site

JCPenney
Apparel Manufacturing • 10K+ employees
Learn more about JCPenneyexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Key responsibilities

  • Perform store operations functions such as receiving merchandise, restocking, and executing pricing and signing to ensure the store is prepared for customers.

  • Provide customer service by assisting customers with questions and requests, and contribute to omnichannel efforts like online order pickup and merchandise receiving.

  • Maintain backroom standards by keeping the stockroom safe, clean, and organized, and support merchandise strategy execution based on leadership plans.

JCPenney rating

5.5

Company rating: 5.5 out of 10

Based on 687 frontline employees who took The Breakroom Quiz

Job description

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
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  • Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
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  • Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
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  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
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  • Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
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  • Backroom standards: You keep the stockroom safe, clean, and organized .
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  • Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
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  • Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
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  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplisments:
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  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
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  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
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  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
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  • Work experience- 1-2 years retail experience

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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