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Operational Manager Jobs in Washington (NOW HIRING)

ServiceMaster

Operational Manager

Capitol Heights, MD · On-site

Supervises technician(s) assigned to the job ensuring safety and operational standards are being ... Experience in training and managing others * Strong problem-solving skills * Communicates customer ...

EagleBank

Operational Risk Manager

Bethesda, MD · Hybrid

$114.07K - $192.80K/yr

Responsibilities The Operational Risk Manager drives and supports the Operational Risk Management framework, to enable the Bank to effectively identify, monitor, measure, and control its operational ...

EagleBank

Operational Risk Manager

Bethesda, MD · On-site

$114.07K - $192.80K/yr

Responsibilities The Operational Risk Manager drives and supports the Operational Risk Management framework, to enable the Bank to effectively identify, monitor, measure, and control its operational ...

EagleBank

Operational Risk Manager

Bethesda, MD · Hybrid

$114.07K - $192.80K/yr

Responsibilities The Operational Risk Manager drives and supports the Operational Risk Management framework, to enable the Bank to effectively identify, monitor, measure, and control its operational ...

EagleBank

Operational Risk Manager

Bethesda, MD · Hybrid

$114.07K - $192.80K/yr

Responsibilities The Operational Risk Manager drives and supports the Operational Risk Management framework, to enable the Bank to effectively identify, monitor, measure, and control its operational ...

Alutiiq, LLC

Operations Manager

Sterling, VA · On-site

$135K - $170K/yr

The Operations Manager will serve as a key personnel position, acting as the primary point of contact with the government and ensuring the successful execution of all contractual requirements. This ...

Ennoble Care

Operations Manager

Arlington, VA

Operational Management: * Oversee daily operations of home healthcare services including scheduling of patient visits and new patient intake. * Build and maintain relationships with key stakeholders ...

EōS Fitness

Operations Manager

Boyds, MD · On-site

$65K/yr

... in Operational Excellence throughout the gym. Beyond greeting and directing members, guests, and ... Our Operations Manager remains flexible and adaptive to the evolving needs of our gym, with duties ...

Rita's Italian Ice

Operations Manager

Annapolis, MD · On-site

$40K - $58K/yr

Analyze sales trends and operational performance to drive sales initiatives. * Ensure accurate financial reporting and manage cash flow effectively. Qualifications: * Proven experience in retail ...

Alutiiq

Operations Manager

Sterling, VA · On-site

The Operations Manager will serve as a key personnel position, acting as the primary point of contact with the government and ensuring the successful execution of all contractual requirements This ...

Rita's Italian Ice

Operations Manager

Annapolis, MD · On-site

$40K - $58K/yr

Analyze sales trends and operational performance to drive sales initiatives. * Ensure accurate financial reporting and manage cash flow effectively. Qualifications: * Proven experience in retail ...

CVS Health

Operations Manager

Washington, DC

$22.95 - $36.95/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

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Operational Manager information

See Washington salary details

$15

$25

$42

How much do operational manager jobs pay per hour?

As of May 31, 2026, the average hourly pay for operational manager in Washington is $25.18, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $27.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operational Manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an Operational Manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What does an Operational Manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

What are the most commonly searched types of Operational jobs in Washington? The most popular types of Operational jobs in Washington are:
What cities in Washington are hiring for Operational Manager jobs? Cities in Washington with the most Operational Manager job openings:
Operational Manager jobs near you
Infographic showing various Operational Manager job openings in Washington as of May 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $52,381 per year, or $25.2 per hour.

Operational Manager

ServiceMaster

Capitol Heights, MD • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Position Overview
Monitors and inspects tasks for restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepares and reviews documentation to include notes, photos and documents according to company policies and procedures. Explains processes used to complete active jobs and next steps to resolution in person to customers. Supervises technician(s) assigned to the job ensuring safety and operational standards are being followed and met during active jobs.
Job Responsibilities
  • Knowledge of disaster restoration industry
  • Retrieves work orders, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site
  • Completes assigned jobs according to company processes and carrier standards, maintains quality control, manages technician(s) assigned to job
  • Performs daily monitoring and required activities on all active jobs to residential and/or commercial customers with a sense of urgency
  • Explains processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide
  • Interfaces with adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss
  • Completes sketch and scope sheet for estimate, complete drying records using mobile software
  • Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
  • Resolves issues with customers communicates customer issues, daily job activities with key company staff
  • Prepares and or reviews documentation to include notes, photos and have documents signed by customer according to company policies using software to ensure reimbursement from insurance companies
  • May train new technicians or key operational team members
  • Ensure safety standards are being followed during all active jobs
  • Valid Drivers' License and satisfactory driving record
  • Strong verbal and written and communication skills
  • Strong problem solving and customer service skills
  • Must be able to prioritize activities and meet deadlines
  • Experience with entering data using a tablet or mobile phone
  • Report to work on time in a clean, complete uniform
  • Read and follow product label usage instructions
  • Knowledge of reconstruction service .

Job Requirements
  • High school graduate or equivalent
  • Valid driver's license and satisfactory driving record
  • Good verbal and written and communication skills
  • Role models customer service expectations with home owners, adjusters, vendors etc.
  • Knowledge of disaster restoration or construction industry
  • Proficient with using mobile software to enter data
  • Experience with using Xactimate is preferred but not required
  • Must be able to prioritize activities and meet deadlines
  • Experience in training and managing others
  • Strong problem-solving skills
  • Communicates customer issues, job activities with key company staff
  • Certifications: Must have two of the following certifications:
    • ASD - Applied Structural Drying Technician
    • FSRT - Fire & Smoke Restoration Technician
    • OCT - Odor Control Technician
    • WRT - Water Damage Restoration Technician
    • Home improvement plus

Physical Demands and Working Conditions
Incumbent must be prepared to:
  • Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
  • Express or exchange ideas with others and receive and act on detailed information given.
  • For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
  • Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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