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Operational Manager Jobs in Pullman, WA (NOW HIRING)

Managing daily sheep unit operations and ensuring compliance with established standard operating procedures * Developing, updating and enforcing operational protocols related to animal care, facility ...

Merchandise Manager

Moscow, ID

$43K - $53K/yr

The MM reports to the Operations Manager (OM). The MM guides a team of Task Associates and is accountable for supporting the operations of a retail store, including, but not limited to, the shipment ...

Merchandise Manager

Moscow, ID

$43K - $53K/yr

The MM reports to the Operations Manager (OM). The MM guides a team of Task Associates and is accountable for supporting the operations of a retail store, including, but not limited to, the shipment ...

Merchandise Manager

Moscow, ID · On-site

$43K - $53K/yr

The MM reports to the Operations Manager (OM). The MM guides a team of Task Associates and is accountable for supporting the operations of a retail store, including, but not limited to, the shipment ...

What You'll Do Store Operations * Manage the store to achieve planned growth and profit goals * Accurately report financial measures and transactions * Manage inventory supply to ensure adequate ...

What You'll Do Store Operations * Manage the store to achieve planned growth and profit goals * Accurately report financial measures and transactions * Manage inventory supply to ensure adequate ...

General Manager

Lewiston, ID · On-site

$55K - $60K/yr

What You'll Do Store Operations * Manage the store to achieve planned growth and profit goals * Accurately report financial measures and transactions * Manage inventory supply to ensure adequate ...

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Operational Manager information

See Pullman, WA salary details

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$36

How much do operational manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for operational manager in Pullman, WA is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $23.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operational manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an operational manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

What does an operational manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

How much should an operational manager be paid?

The average salary for an operational manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.
What cities near Pullman, WA are hiring for Operational Manager jobs? Cities near Pullman, WA with the most Operational Manager job openings:
Infographic showing various Operational Manager job openings in Pullman, WA as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $45,187 per year, or $21.7 per hour.

Operations Manager - People Development

Chick-fil-A

Moscow, ID

$23 - $28/hr

Full-time

Re-posted 5 days ago


Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,595 frontline employees who took The Breakroom Quiz

16th of 106 rated fast food restaurants


Job description

We are seeking an experienced manager who is passionate about developing people, leading high-performing teams, and driving results in a fast-paced environment.

At Chick-fil-A Moscow, this role is responsible for both leading a team of 50+ team members and actively operating the business day-to-day. You will be expected to develop future leaders while also executing at a high level within the operation.

This is a hands-on leadership role—you will not only coach and develop the team, but also work alongside them in both Front and Back of House to ensure excellence in execution.

Key ResponsibilitiesLeadership & People Development
  • Lead, coach, and develop Team Leaders and Team Members
  • Directly oversee and influence a team of 50+ employees
  • Drive performance through accountability, coaching, and feedback
  • Identify and develop future leaders within the organization
  • Support onboarding, training systems, and performance management
Operations Execution & Oversight
  • Lead/Oversee daily operations in both Front and Back of House
  • Work hands-on in the operation while coaching in real time
  • Ensure strong execution in food safety, quality, and guest experience
  • Oversee high-volume Drive-Thru performance and shift execution
  • Identify operational gaps and implement solutions quickly
Culture & Standards
  • Build a high-performance, team-first culture
  • Set clear expectations and hold leaders accountable
  • Ensure consistency in systems, standards, and execution
What to Expect
  • This is a hands-on role in a fast-paced restaurant environment
  • You will be actively working in the kitchen and operations daily
  • Majority of time spent on the floor leading and developing the team
  • High level of ownership, accountability, and influence
Qualifications
  • Proven management experience required
  • Experience leading large teams (30–50+ employees strongly preferred)
  • Strong background in coaching, performance management, and team development
  • Ability to lead in a high-expectation, fast-paced environment
  • Open availability, including evenings and weekends
  • ServSafe Certification (or willingness to obtain)
Safety & Workplace Standards
  • Promote a safe, organized, and compliant work environment
  • Identify hazards and partner with leadership to resolve issues promptly
  • Support safety initiatives and reinforce safe work habits
Why This Role Matters

The Operations Lead helps establish the foundation and reputation of Chick-fil-A Moscow. By protecting food safety, leading high-performing Drive-Thru operations, and elevating guest experience, this role ensures excellence is not occasional—but habitual—from day one.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.


What Chick-fil-A employees say

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Benefits

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Workplace

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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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