Operational Manager Jobs in Pullman, WA (NOW HIRING)

Join your locally owned Great Clips salon team and step into a leadership role where you can make a real impact. If you're a licensed stylist who enjoys coaching others, building strong teams, and helping a salon run at its best, this could be the next step in your career.

Whether you're currently an Assistant Manager or an experienced stylist ready to take on full leadership responsibility, we'd love to connect with you.

This is your official sign to join our salon crew!
We are looking for a passionate Salon Manager who is ready for back-to-back clients and a major paycheck glow-up. Pull a solid $21+/hr base, or stack up to $40/hr with tips and incentives.
This isn't a boring job; it's a career move with paid training, growth, and full medical, dental, and vision benefits. WA Licensed barber or cosmetologist?
Flexible for evening and weekend closing shifts? You are the chosen one. Stop letting your talent sit on the back burner.
Contact us today!

Great Clips salons give Salon Managers the opportunity to do what you love, along with the support, structure, and resources to lead confidently and build a strong team culture:

• Great, reliable hourly wage plus tips
• Flexible scheduling with dependable retail hours
• Job stability and a steady flow of customers driven by the marketing of the largest hair salon brand in the world - no self-marketing to find clients, booth rent or hidden fees, and no appointments required
• Potential for recognition for great performance and team success
• Exclusive discounts on professional salon tools and products
• Leadership and technical training to help you grow your skills, the team, and the salon
• The opportunity to coach, develop, and motivate a team of stylists
• Clear systems, expectations, and operational support
• Innovative salon technology - like Online Check-In and the Great Clips App - that helps take care of the busy work so you can focus on what you love most: delivering great haircuts
• A team environment where stylists help each other succeed
• Consistent income you can count on - without upselling pressure, commission stress, or competition for walk-ins

Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations.

To join a Great Clips salon team as a Salon Manager, you'll need:

• A valid Cosmetology and/or Barber License (requirements vary by state/province)
• Strong technical haircutting skills and the ability to help others grow their skills and confidence
• Proven leadership ability or readiness to take on full salon responsibility
• Excellent communication skills and the desire to motivate, develop, and support a team
• Strong organizational skills and the ability to manage day-to-day salon operations
• Comfort with technology and salon tools (scheduling systems, metrics, and reports)
• A goal-oriented mindset with a focus on team performance and customer experience
• Adaptability and problem-solving skills in a fast-paced, high-volume environment

As the world's largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close-knit, team-oriented culture. We're passionate about cutting hair and providing great value for the whole family. Talented teams of skilled professionals, along with convenient hours and a great haircut experience, set us apart in our communities.

• Q: Is this a hands-on leadership role?
  A: Yes. Salon Managers lead the team, manage salon operations, and deliver haircuts, depending on salon needs.
• Q: Do I need prior salon management experience?
  A: Previous leadership experience is helpful but not always required. Many Salon Managers are promoted from within after showing strong leadership skills.
• Q: Do Salon Managers cut hair?
  A: Yes. Salon Managers split their time between salon management responsibilities and providing services to customers. The balance between administrative time and floor time varies by location and reflects the specific needs of the salon.
• Q: What training is provided for Salon Managers?
  A: Salon Managers receive leadership and technical training, along with ongoing support to help them confidently lead their teams. The LEADS development program for salon managers provides training in the skills needed to guide salon teams in brand delivery and achieve GREAT results.

All Great Clips salons are independently owned and operated by third-party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.