Member Service Operation Supervisor Reports To: Director of Teller/Member Service Operations Basic Function: Oversees the development of Member Service Representatives. Monitors member service levels ...
Member Service Operation Supervisor Reports To: Director of Teller/Member Service Operations Basic Function: Oversees the development of Member Service Representatives. Monitors member service levels ...
Summary The Operations Supervisor assists the Operations Manager I and II and/or Sr. Operations Manager I and II manage the operations and personnel for a shift of a particular location. The ...
Summary The Operations Supervisor assists the Operations Manager I and II and/or Sr. Operations Manager I and II manage the operations and personnel for a shift of a particular location. The ...
The Operations Supervisor plays a key role in managing their team's workflow by assigning tasks, supporting staff, monitoring results, and reporting to senior management. They ensure safety and ...
The Operations Supervisor plays a key role in managing their team's workflow by assigning tasks, supporting staff, monitoring results, and reporting to senior management. They ensure safety and ...
Operations Supervisor
Shaker Heights, OH · On-site
... supervise Operation Supervisor(s) and donor center staff during assigned shifts. This includes ... provide shift leadership, including staffing coordination, task assignments, break schedules, and ...
Operations Supervisor
Shaker Heights, OH · On-site
... supervise Operation Supervisor(s) and donor center staff during assigned shifts. This includes ... provide shift leadership, including staffing coordination, task assignments, break schedules, and ...
Production Operation Supervisor - NIGHT Shift
Phoenix, AZ · On-site
$75K - $85K/hr
The Operation Supervisor will oversee the production process and coordinates all activities to ensure enough resources on hand. They can plan workers' schedules, estimate costs and prepare budgets to ...
Production Operation Supervisor - NIGHT Shift
Phoenix, AZ · On-site
$75K - $85K/hr
The Operation Supervisor will oversee the production process and coordinates all activities to ensure enough resources on hand. They can plan workers' schedules, estimate costs and prepare budgets to ...
Warehouse Operation Supervisor 3rd Shift
Elizabethtown, PA · On-site
$70K - $85K/yr
The Operations Supervisor plays a key role in managing their team's workflow by assigning tasks, supporting staff, monitoring results, and reporting to senior management. They ensure safety and ...
Warehouse Operation Supervisor 3rd Shift
Elizabethtown, PA · On-site
$70K - $85K/yr
The Operations Supervisor plays a key role in managing their team's workflow by assigning tasks, supporting staff, monitoring results, and reporting to senior management. They ensure safety and ...
Field Operations Supervisor
Manchester, NH · Remote
$55K - $70K/yr
The Field Operation Supervisor plays a critical role in overseeing and optimizing daily operational activities within the organization to ensure efficiency, quality, and compliance with company ...
Quick apply
Field Operations Supervisor
Manchester, NH · Remote
$55K - $70K/yr
The Field Operation Supervisor plays a critical role in overseeing and optimizing daily operational activities within the organization to ensure efficiency, quality, and compliance with company ...
Maintenance Director - Plant Operation Supervisor
New Lexington, OH · On-site
$26 - $30/hr
... completed/supervised in accordance with contracts/work orders. · Helps ensure the facility's Fire Safety Program complies with the current Life Safety Code and Health Care Facilities Code(s)
Quick apply
Maintenance Director - Plant Operation Supervisor
New Lexington, OH · On-site
$26 - $30/hr
... completed/supervised in accordance with contracts/work orders. · Helps ensure the facility's Fire Safety Program complies with the current Life Safety Code and Health Care Facilities Code(s)
Operations Supervisor
Woodland, CA · On-site
$33.05/hr
Knowledge of company policy assures that the operation supervisor is using consistent measures to assess a Driver`s activity. Starting pay rate: $33.05/hour MV Transportation is committed to a policy ...
Operations Supervisor
Woodland, CA · On-site
$33.05/hr
Knowledge of company policy assures that the operation supervisor is using consistent measures to assess a Driver`s activity. Starting pay rate: $33.05/hour MV Transportation is committed to a policy ...
Supervisory Duties: • Supervise the daily operations of the Rides team and any other assigned departments • Act as an approachable mentor and coach to all assigned team members • Become ...
Supervisory Duties: • Supervise the daily operations of the Rides team and any other assigned departments • Act as an approachable mentor and coach to all assigned team members • Become ...
Seeking Area Supervisors with McDonald's food service experience to provide leadership, coaching, direction, develop people and improve restaurant operations, to maximize the long-term sales and ...
Seeking Area Supervisors with McDonald's food service experience to provide leadership, coaching, direction, develop people and improve restaurant operations, to maximize the long-term sales and ...
Sr. Operations Supervisor
Goldsboro, NC · On-site
... supervise Operation Supervisor(s) and donor center staff during assigned shifts. This includes ... provide shift leadership, including staffing coordination, task assignments, break schedules, and ...
Sr. Operations Supervisor
Goldsboro, NC · On-site
... supervise Operation Supervisor(s) and donor center staff during assigned shifts. This includes ... provide shift leadership, including staffing coordination, task assignments, break schedules, and ...
As the Operations Training Supervisor, you will oversee the activities of the department and its instructors in training members of the Operations team. Become a part of our dynamic team and we'll ...
As the Operations Training Supervisor, you will oversee the activities of the department and its instructors in training members of the Operations team. Become a part of our dynamic team and we'll ...
Sr. Operations Supervisor
Roanoke, VA · On-site
... supervise Operation Supervisor(s) and donor center staff during assigned shifts. This includes ... provide shift leadership, including staffing coordination, task assignments, break schedules, and ...
Sr. Operations Supervisor
Roanoke, VA · On-site
... supervise Operation Supervisor(s) and donor center staff during assigned shifts. This includes ... provide shift leadership, including staffing coordination, task assignments, break schedules, and ...
Seeking Area Supervisors with McDonald's food service experience to provide leadership, coaching, direction, develop people and improve restaurant operations, to maximize the long-term sales and ...
Seeking Area Supervisors with McDonald's food service experience to provide leadership, coaching, direction, develop people and improve restaurant operations, to maximize the long-term sales and ...
Operations Supervisor
Springdale, PA · On-site
The Operation Supervisor assures that the plant meets its generating requirements while operating in a safe and efficient manner. Job Functions: * Report upset conditions or other anomalies in plant ...
New
Operations Supervisor
Springdale, PA · On-site
The Operation Supervisor assures that the plant meets its generating requirements while operating in a safe and efficient manner. Job Functions: * Report upset conditions or other anomalies in plant ...
New
Operations Supervisor
Glendale, CA · On-site
$27.18/hr
Knowledge of company policy assures that the operation supervisor is using consistent measures to assess a Driver`s activity. Hourly starting rate: $27.18 MV Transportation is committed to a policy ...
Operations Supervisor
Glendale, CA · On-site
$27.18/hr
Knowledge of company policy assures that the operation supervisor is using consistent measures to assess a Driver`s activity. Hourly starting rate: $27.18 MV Transportation is committed to a policy ...
Seeking Area Supervisors with McDonald's food service experience to provide leadership, coaching, direction, develop people and improve restaurant operations, to maximize the long-term sales and ...
Seeking Area Supervisors with McDonald's food service experience to provide leadership, coaching, direction, develop people and improve restaurant operations, to maximize the long-term sales and ...
Bilingual Operation Supervisor (IL Sortation Center)
Buford, GA · On-site
$72K - $100K/yr
We are looking for a full-time Bilingual Operation Supervisor (English/Mandarin) for our sortation center. This role will oversee daily on-site operations at the sortation station to ensure operation ...
Bilingual Operation Supervisor (IL Sortation Center)
Buford, GA · On-site
$72K - $100K/yr
We are looking for a full-time Bilingual Operation Supervisor (English/Mandarin) for our sortation center. This role will oversee daily on-site operations at the sortation station to ensure operation ...
Bilingual Operation Supervisor (GA Sortation Center)
Buford, GA · On-site
$72K - $100K/yr
We are looking for a full-time Bilingual Operation Supervisor (English/Mandarin) for our sortation center. This role will oversee daily on-site operations at the sortation station to ensure operation ...
Bilingual Operation Supervisor (GA Sortation Center)
Buford, GA · On-site
$72K - $100K/yr
We are looking for a full-time Bilingual Operation Supervisor (English/Mandarin) for our sortation center. This role will oversee daily on-site operations at the sortation station to ensure operation ...
Operation Supervisor information
See salary details
$31K - $39K
20% of jobs
$40.9K is the 25th percentile. Wages below this are outliers.
$39K - $46.9K
20% of jobs
The median wage is $52.7K / yr.
$46.9K - $54.9K
14% of jobs
$54.9K - $62.8K
9% of jobs
$62.8K - $70.8K
11% of jobs
$72.4K is the 75th percentile. Wages above this are outliers.
$70.8K - $78.7K
6% of jobs
$78.7K - $86.7K
6% of jobs
$86.7K - $94.6K
4% of jobs
$94.6K - $102.6K
3% of jobs
$102.6K - $110.5K
2% of jobs
$110.5K - $118.5K
4% of jobs
$31K
$63.5K
$118.5K
How much do operation supervisor jobs pay per year?
What are the key skills and qualifications needed to thrive as an Operation Supervisor, and why are they important?
How much do Supervisors get paid per hour?
Is operations supervisor a stressful job?
What are Operation Supervisors?
What is the difference between Operation Supervisor vs Operations Coordinator?
| Aspect | Operation Supervisor | Operations Coordinator |
|---|---|---|
| Required Credentials | High school diploma; some roles may prefer associate or bachelor’s degree | High school diploma; some roles may prefer associate degree or relevant certifications |
| Work Environment | Supervises teams in manufacturing, logistics, or service settings | Coordinates daily operations, often in office or warehouse environments |
| Employer & Industry Usage | Common in manufacturing, logistics, retail, and service industries | Used across similar industries for operational support roles |
| Search & Comparison Intent | Understanding supervisory responsibilities and career progression | Focusing on coordination and administrative tasks in operations |
The main difference between an Operation Supervisor and an Operations Coordinator lies in their responsibilities. Operation Supervisors oversee teams and ensure operational efficiency, often with supervisory authority. Operations Coordinators focus on supporting daily activities and coordinating processes without direct supervision. Both roles are vital in maintaining smooth operations within similar industries, but the supervisor typically has more leadership duties.
What are some common challenges Operation Supervisors face when managing a diverse team across different shifts?
Is operations a high paying job?
What is the role of an operations supervisor?
Other
Posted 22 days ago
Job description
Description
Position Title:
Member Service Operation Supervisor
Reports To:
Director of Teller/Member Service Operations
Basic Function:
Oversees the development of Member Service Representatives. Monitors member service levels across the organization. Recommends process improvements. Identifies new product and service opportunities based on member needs. Resolves and follows up on member complaints and inquiries. Direct Supervisor for Summerhill Branch Member Service Representatives and Front Desk Receptionist.
Responsibilities:
- Supervises and supports the member service team, providing guidance and training. Interviews and makes hiring decisions for new employees, completes coaching reviews, monitors, and approves employee timecards, and takes disciplinary action.
- Maintains a full understanding of member service processes, procedures, compliance, policies, products, and services. Reviews and updates operating procedures.
- Conducts regular member service workshops, to keep MSRs updated, to address issues and errors and to promote member service standards.
- Handles escalated member inquiries and complaints, resolving issues promptly and effectively.
- Assist members with membership enrollments and transactions. Cross-sells products and services.
- Aids MSRs, as needed, with opening accounts, direct deposits, IRAs, Share Certificates, check orders, address changes, automatic transfer, wire transfers and other services.
- Instructs members on the proper use of the Audio Response System, Home Banking, Bill Payer, plastic card services.
- Verifies documentation and account information ensuring accuracy and completeness. Corrects member accounts and follows up on outstanding errors.
- Oversight of Safe Deposit Box operations throughout the organization. Ensures compliance rules are followed, regulatory processes are completed, and safe deposit notices are sent timely. Provides entry to safe deposit boxes and maintains proper documentation. Tracks MSR/Teller Safe Deposit certification and training.
- Works with Compliance, Risk and Chief Strategy Officer to implement and train on new forms, products and to prevent fraud.
- Services on and may take the lead on projects involving member service.
- Works closely with and acts as the primary contact for Vendors that relate to member service.
- Adheres to all Red River Employees Federal Credit Union policies and procedures.
- Performs other related duties as assigned.
Qualifications:
- Five or more years of experience with a financial institution, with a minimum of 3 years in direct supervisory or management experience.
- High school diploma or equivalent. Some college preferred.
- Competent computer skills and use of standard office equipment.
- Friendly, outgoing, well-groomed, tactful, compassionate, enjoys public contact, reliable, flexible, alert to member needs and aware of surroundings.
- Ability to meet, speak, and deal effectively with people, being professional always.
- Must maintain a neat and professional appearance.
- Able to use good judgment.
- While the following list is not exhaustive and may be supplemented, identified physical requirements include being able to work at quick and steady pace, climb occasionally on safe deposit box ladder, sitting, bending and the ability to communication effectively. Some lifting, not to exceed 25 pounds.
- Ability to follow the core values of team-focused, excellence, authenticity and leading in innovation.