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What are the key skills and qualifications needed to thrive as an Operating Manager, and why are they important?

To thrive as an Operating Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business administration or a related field. Familiarity with project management software, enterprise resource planning (ERP) systems, and industry-specific tools is typically required. Excellent communication, problem-solving, and decision-making abilities distinguish top performers in this role. These skills are essential to effectively oversee operations, drive efficiency, and ensure organizational goals are met.

How does an Operating Manager typically collaborate with other departments to ensure smooth business operations?

Operating Managers play a vital role in connecting various departments, such as finance, HR, and production, to ensure that daily operations run efficiently. They frequently coordinate meetings, share performance data, and facilitate communication between teams to resolve issues quickly. By fostering interdepartmental relationships and understanding each team's objectives, Operating Managers help align overall business strategies and optimize workflow. This collaboration is essential for addressing challenges, implementing process improvements, and achieving organizational goals.

What does an Operating Manager do?

An Operating Manager is responsible for overseeing the day-to-day operations of a business or department. Their main duties include managing staff, optimizing processes, ensuring quality standards, and meeting organizational goals. They often handle budgeting, scheduling, and problem-solving to improve efficiency and productivity. Operating Managers also communicate between different departments and upper management to ensure smooth workflow and address any operational issues.
What are the most commonly searched types of Operating jobs in Texas? The most popular types of Operating jobs in Texas are:
What cities in Texas are hiring for Operating Manager jobs? Cities in Texas with the most Operating Manager job openings:
Operating Manager jobs near you
Infographic showing various Operating Manager job openings in Texas as of May 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.
General Manager/ Operating Partner

General Manager/ Operating Partner

Sonic Drive-In

Lewisville, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Sonic Drive-In rating

4.7

Company rating: 4.7 out of 10

Based on 1,586 frontline employees who took The Breakroom Quiz

76th of 104 rated fast food restaurants

Job description

Position: General Manager/Operating Partner
Immediate Supervisor: Market Supervisor/Multi-Unit Supervisor
Status: Exempt
Position Summary: This position is the highest management position at the drive-in and is responsible for leading and managing the drive-in's operations and employees.
Essential Job Duties:
  • Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in's assistant managers and employees
  • Manage drive-in employees' compensation levels pursuant to company guidelines
  • Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience
  • Manage opening and/or closing duties
  • Handle and properly escalate guest issues/concerns
  • Handle and properly escalate employee issues/concerns
  • Manage, plan, forecast, and adjust the drive-in's food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service
  • Lead regular team meetings to ensure employees are focused on operational standards and guest service
  • Manage and maintain all drive-in recordkeeping
  • Prepare and maintain all necessary operational reports
  • Develop, implement, and manage action plans regarding local marketing and business performance
  • Ensure proper maintenance of drive-in and equipment
  • Supervise and manage vendor performance
  • Comply with and enforce all company policies, procedures, and operational standards
  • Ensure compliance with all applicable federal, state, and local laws
  • Manage regular cleaning and sanitation duties pursuant to operational standards
  • Regular attendance

ADDITIONAL DUTIES:
  • As needed, perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) to meet operational standards
  • As needed, perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
  • Move and stock food product weighing up to 50 pounds
  • Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 50 hours per week; irregular hours; nights; weekends; and holidays
Qualifications and Job Requirements:
  • Education
  • Required - High school diploma or equivalent
  • Preferred - Advanced studies in business, restaurant management, or related fields
  • Experience
  • At least three years of restaurant management experience (QSR preferred)
  • Experience running a restaurant shift without supervision
  • Experience recruiting, interviewing, hiring, and managing employees
  • Knowledge/Skills
  • Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
  • Knowledge of federal, state, and local health and safety laws and regulations
  • Basic computer, math, accounting, and reading skills
  • Effective verbal and written communication skills
  • Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

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