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Online Virtual Assistant Jobs in Springfield, MA

Infrastructure Systems Engineer

Hartford, CT · On-site

$44.51 - $49.45/hr

Design, install, configure, manage, and maintain internal servers, virtual machines, networking ... We also offer free online training through Aquent Gymnasium. More information on our awesome ...

General Clerk III

Hartford, CT · On-site

$23.16/hr

... * Assist the public with creating accounts and submitting online applications for initial ... Our Hiring Process Stage 1: Applied Stage 2: TA Screen Stage 3: Virtual/Video Interview Stage 4: ...

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Online Virtual Assistant information

See Springfield, MA salary details

$11

$24

$33

How much do online virtual assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for online virtual assistant in Springfield, MA is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online virtual assistant?

To thrive as an Online Virtual Assistant, you need strong organizational, time management, and communication skills, often supported by experience in administrative support or customer service. Familiarity with productivity tools like Microsoft Office, Google Workspace, project management platforms, and sometimes CRM systems is typically required. Proactive problem-solving, adaptability, and professionalism are essential soft skills that help you manage diverse client needs and changing priorities. These skills and qualities are important to ensure efficient remote support, client satisfaction, and effective workflow management in a virtual environment.

How does an online virtual assistant typically coordinate and communicate with clients and team members?

Online Virtual Assistants usually rely on a combination of email, instant messaging platforms (like Slack or Microsoft Teams), and video conferencing tools (such as Zoom or Google Meet) to coordinate with clients and colleagues. Clear and consistent communication is essential for managing schedules, tracking projects, and ensuring tasks are completed on time. Many virtual assistants also use project management software like Trello or Asana to collaborate and stay aligned with other remote team members. Being proactive in providing updates and clarifying expectations helps foster trust and smooth workflow in the virtual environment.

What is an online virtual assistant?

Online Virtual Assistants are remote professionals who provide administrative, technical, or creative support to clients from a distance. They handle tasks such as scheduling, email management, data entry, customer service, social media management, and more, depending on their skills and the client's needs. By working virtually, they offer flexible assistance to businesses, entrepreneurs, and busy individuals, helping them save time and increase productivity.

What does an online virtual assistant do?

As a virtual assistant, online work comprises the majority of your job. In this remote role, you may provide remote administrative support, help schedule appointments and meetings, process emails, and otherwise work from home to assist the company and perform any clerical duties needed. Online virtual assistants often update social media accounts, screen solicitations to determine if they merit response, conduct research, manage databases, and transcribe recordings. You may also use virtual office software to communicate with other employees—despite the remote nature of this job, online virtual assistants often coordinate with in-office employees.

What is the difference between Online Virtual Assistant vs Data Entry Specialist?

AspectOnline Virtual AssistantData Entry Specialist
CredentialsBasic computer skills, organizational skillsTyping speed, accuracy, basic computer skills
Work EnvironmentRemote, flexible hoursRemote or on-site, often office-based
Employer & IndustryBusinesses, entrepreneurs, online companiesCorporations, data management firms, administrative departments
Common TasksScheduling, email management, researchData input, database updating, record keeping

Online Virtual Assistants and Data Entry Specialists both work remotely and require computer skills. However, VAs handle a broader range of administrative tasks, while Data Entry Specialists focus primarily on data input and management. The roles often overlap but serve different primary functions in the workplace.

What are popular job titles related to Online Virtual Assistant jobs in Springfield, MA? For Online Virtual Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Online Virtual Assistant jobs in Springfield, MA look for? The top searched job categories for Online Virtual Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Online Virtual Assistant jobs? Cities near Springfield, MA with the most Online Virtual Assistant job openings:
Infographic showing various Online Virtual Assistant job openings in Springfield, MA as of July 2026, with employment types broken down into 72% Full Time, 21% Part Time, and 7% Contract. Highlights an 77% In-person, and 23% Remote job distribution, with an average salary of $49,393 per year, or $23.7 per hour.

Infrastructure Systems Engineer

Aquent

Hartford, CT • On-site

$44.51 - $49.45/hr

Temporary

Medical, Dental, Vision, Retirement

Posted 29 days ago


Job description

Placement Type:
Temporary
Salary:
$44.51-49.45 Hourly
$44.51-$49.45hr W2 benefits + match 401K
Start Date:
Aug 3, 2026
Aquent is partnering with a leading organization in the insurance sector, dedicated to providing stability and security through innovative solutions. This client is at the forefront of leveraging technology to drive efficiency and enhance customer experiences, constantly evolving to meet the demands of a dynamic market. Join a team that values expertise, collaboration, and continuous improvement, contributing to a robust technological foundation that underpins critical operations.
Are you a visionary technologist eager to sculpt the digital landscape of a major enterprise? We are seeking a highly motivated and skilled individual to step into a pivotal role, directly impacting the core infrastructure that powers seamless operations and supports strategic initiatives. In this role, you will be instrumental in designing, implementing, and maintaining critical systems, ensuring stability, efficiency, and security. Your contributions will drive automation, elevate system performance, and foster an environment where cutting-edge technology empowers significant progress and business success.
What You'll Do
  • Design and implement monitoring, automation/configuration management, and reporting functions for automated environments.
  • Design, install, configure, manage, and maintain internal servers, virtual machines, networking, storage devices, and firewalls.
  • Adhere to change management processes, incident response, and testing methodologies for modifications to systems and software, including anticipating, mitigating, identifying, responding to, troubleshooting, and resolving issues.
  • Document, address, and resolve all customer incidents, problems, and requests in a timely manner.
  • Perform regular systems maintenance, including operating system and application patches, updates, and performance monitoring.
  • Develop comprehensive documentation related to new and existing systems.
  • Provide excellent customer service by understanding and addressing customer needs and expectations through effective communication and collaboration.
  • Mentor junior team members, fostering a collaborative and growth-oriented environment.
  • Develop and implement project plans, risk assessments, and contingency plans, including disaster recovery and business continuity planning, testing, and response.
  • Define and document best practices and support procedures.
  • Provide after-hours support for infrastructure-related emergencies and occasional weekend maintenance.
  • Assist with hardware and software vendor evaluation, recommendation, and negotiations.
  • Assist with internal and external audits by providing supporting documentation and evidence.
  • Interact with staff at a technical level as required.

What You'll Bring (Must-Have Qualifications)
  • Demonstrated experience in designing and implementing monitoring, automation, and configuration management solutions.
  • Proficiency in designing, installing, configuring, managing, and maintaining servers, virtual machines, networking, storage, and firewalls.
  • Strong understanding and adherence to change management processes, incident response, and testing methodologies.
  • Proven ability to troubleshoot and resolve system and software issues effectively.
  • Experience with regular systems maintenance, including patching and performance monitoring.
  • Excellent documentation skills for technical systems and procedures.
  • Exceptional customer service skills with a focus on communication and collaboration.
  • Ability to mentor and guide junior team members.
  • Experience in developing project plans, risk assessments, and contingency plans.
  • Commitment to defining and documenting best practices and support procedures.
  • Flexibility to provide after-hours and weekend support as needed.
  • Experience assisting with vendor evaluations and audit processes.
  • Strong technical communication skills for interacting with diverse teams.

The target hiring compensation range for this role is 44.51-$49.45 hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
Client Description
Aquent connects the best talent in marketing, creative, and design with the world's biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits !
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.