Online Traffic Jobs (NOW HIRING)

This is a digital-first commercial role at the center of SharkNinja's online growth strategy. Reporting to the Director of Sales, the Key Account Manager owns and grows the dot-com business for one of our key retail accounts, partnering closely with the customer and with cross-functional teams (marketing, supply chain, category management, and finance) to execute an omni-channel strategy that maximizes online assortment, traffic, and conversion. 

Duties and Responsibilities 

• Own and grow dot-com revenue and profit for assigned retail partners, in line with company strategy 

• Maximize the online assortment and digital shelf: product content, listings, ratings and reviews, and search visibility to drive discoverability and conversion 

• Drive traffic-to-conversion across the path to purchase using web attribution, retail media and sponsored ads, affiliate programs, and on-site merchandising levers 

• Lead promotional, marketing, and joint business plans with internal and external stakeholders, tied to digital growth targets 

• Translate data into decisions, building clear data visualizations, business reviews, and reports that identify online growth opportunities and areas for improvement 

• Report on POS and digital KPIs (traffic, conversion, market share, AOV), trends, and factors impacting the online business 

• Monitor stock levels and jointly produce forecasts, with monthly reporting and tracking 

• Establish and run a weekly operating cadence to manage multiple concurrent workstreams cohesively 

• Gather and communicate competitive factors impacting the business, including new competitive items, pricing, and promotions 

• Work internally with cross-functional teams to develop digital offerings and assortment strategies that adhere to each club partner's parameters while driving profitable growth 

• Identify white space and online market share opportunities across the portfolio, sizing the profitable growth available in each 

• Diagnose deficiencies in online conversion and digital penetration, then build the strategies and levers to close them 

• Drive dot-com tentpole events and promotional moments that generate outsized, profitable online growth 

Attributes and Skills 

Digital commerce depth (required) 

• Hands-on experience owning or heavily influencing dot-com sales, with real fluency in conversion funnel, path to purchase, web attribution, affiliates, and the drivers that turn online traffic into conversion 

• Track record maximizing an online assortment and digital shelf, either brand-side or retailer-side 

• Explorer mindset: drives urgency and accountability, and influences cross-functional teams to secure the resources needed to win 

• Strong project management, comfortable juggling many concurrent workstreams and running a weekly operating model to keep them cohesive 

• Vocal operator who shares results and challenges openly and clearly asks for what the business needs, not a heads-down individual contributor 

• Data-to-decisions orientation: strong analytical skills paired with the ability to build compelling data visualizations that drive commercial action 

• Recent, regular use of AI tools embedded in daily workflow, not just passing familiarity 

Education and Experience 

• University degree 

• Prior sales experience with consumer products or consumer durables required 

• 4+ years of account management experience preferred, with a meaningful portion in e-commerce or digital commerce 

• Demonstrated career trajectory and upward mobility, with the runway to grow into a National Account Manager role