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Online Telecom Jobs in California (NOW HIRING)

TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary The Telecom Field Technician will be based out of our California market and will be responsible for ...

TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary The Telecom Field Technician will be based out of our California market and will be responsible for ...

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Online Telecom information

See California salary details

$8

$29

$60

How much do online telecom jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for online telecom in California is $29.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.65 and $38.37 per hour, depending on experience, location, and employer.

What is an online telecom?

An Online Telecom job involves managing and supporting telecommunications services over the internet, such as VoIP, network infrastructure, and online communication systems. Professionals in this field handle tasks like troubleshooting connectivity issues, optimizing network performance, and ensuring secure data transmission. They may work for telecom providers, IT companies, or enterprises needing remote communication solutions. Skills in networking, cloud computing, and digital communication technologies are often required.

What are the typical day-to-day responsibilities of someone working in online telecom?

Professionals in Online Telecom are usually responsible for providing remote technical support, configuring telecom systems, and troubleshooting connectivity issues for customers or internal teams. Their day often includes monitoring network performance, responding to service requests, and collaborating with engineers and service providers to resolve more complex problems. Many roles also involve regular documentation, system updates, and proactive maintenance to ensure reliable communication services. If you enjoy a dynamic workday and working closely with both technology and people, this role may be a great fit.

What are the key skills and qualifications needed to thrive in the online telecom position, and why are they important?

To thrive in an Online Telecom role, you need a solid understanding of telecommunications systems, networking protocols, and customer support best practices, often supported by a relevant degree or technical certification. Familiarity with telecom management software, VoIP platforms, and troubleshooting tools like remote diagnostics is highly valuable. Excellent communication, problem-solving abilities, and a collaborative mindset are standout soft skills for this position. These competencies ensure efficient service delivery, high customer satisfaction, and effective teamwork in a dynamic, remote-based environment.

What are the most commonly searched types of Telecom jobs in California?

The most popular types of Telecom jobs in California are:

What cities in California are hiring for Online Telecom jobs?

Cities in California with the most Online Telecom job openings:

Infographic showing various Online Telecom job openings in California as of August 2026, with employment types broken down into 68% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $61,743 per year, or $29.7 per hour.

Telecom Analyst/ Developer

PSG Global Solutions

Los Angeles, CA • On-site

Full-time

Re-posted 15 days ago


Job description

Company Description

Answer Financial is one of the largest online auto & home insurance agencies in the U.S., with over 390,000 policies in-force as of December, 2012. It helps to insure more than 1.3 million drivers and homeowners. Insurance shoppers in all 50 states can compare insurance prices from some of the more than 20 top-rated insurers that Answer Financial represents. Products offered through Answer Financial include: auto insurance, homeowners insurance, condo insurance, renters insurance, motorcycle insurance, RV insurance & boat insurance. In addition to buying insurance online, customers can buy over the phone with assistance from one of our licensed insurance professionals. Answer Financial is part of The Allstate Corporation (NYSE: ALL), the nation's largest publicly held personal lines insurer.

Job Description

Summary:

The Telecom Analyst/Developer IV will focus on IVR and call routing applications, helping to determine organizational strategic needs and developing creative and innovative functional requirements. You will deliver clean and elegant working solutions for the IVR and speech recognition infrastructure. You will also design, implement, and maintain call flows directing incoming calls to multiple groups within the call centers, utilizing dynamic data-driven skills-based routing.Essential Job 

Duties/Responsibilities:

  • Meet with various departments to determine strategic telephony needsDevelop IVR and call routing applicationsMaintain proper documentation of system configurations
  • Keep abreast of current and new technology advances and their potential application for the company
  • Assist in departmental projectsReview reports and logs for problems and identify appropriate solutions
  • Provide backup to other telecom and network engineers maintaining telephony hardware and software infrastructure and network hardware and software infrastructure
  • Share in providing on-call technical support after hours and on weekends as needed
Qualifications

Qualifications:

  • In-depth knowledge and understanding of call centers and Avaya telecommunications systems, including Communication Manager PBX/ACD, Avaya Aura Experience Portal IVR, Eclipse, and Avaya Application Enablement Services CTI
  • Knowledge of grammar design and development (GRXML), TTS, VXML, SMS, Java/JavaScript
  • Administration of Linux systems
  • Excellent analytical, reasoning, organizational, time management and problem solving skills; excellent oral and written communication skills including ability to interact effectively with executives, customers, vendors and department staff
  • Attention to detail and follow through including the ability to work swiftly and accurately to meet stringent deadlines
  • Ability to work in and constructively contribute to team work environment
  • Ability to maintain the confidentiality of information, and adhere to compliance and security considerations
  • Ability to prioritize and handle multiple tasks simultaneously
  • Occasional lifting and/or carrying of 20 lbs. or more English language fluency required

Optional

  • In-depth knowledge and understanding of Avaya Session Border Controllers, SIP gateways, voice mail / unified communications
  • In-depth knowledge and understanding of Verint (Blue Pumpkin) workforce management and Verint QM call recording technologiesExperience in Cisco, Citrix, Riverbed, Checkpoint, and other network technologies
  • Experience in developing and deploying disaster recovery solutions

Education/Experience:

  • 5+ years of direct experienceBS degree in Computer Science BS  desired
  • Avaya certifications desired
  • Experience with Microsoft Office Products (Word, Excel, Outlook, Access) 
Additional Information

All your information will be kept confidential according to EEO guidelines. 

IF THIS IS THE JOB OPPORTUNITY FOR YOU GIVE ME A CALL AT 310-360-5004 ASAP! 

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