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Online Support Jobs in Racine, WI (NOW HIRING)

Pick 'n Save

Online Grocery Pick-Up Clerk

Franklin, WI

$14 - $16.50/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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Online Grocery Pick-Up Clerk

Burlington, WI

$15.75 - $18.75/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Metro Market

Online Grocery Pick-Up Clerk

Greenfield, WI

$14.75 - $17.50/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Metro Market

Online Grocery Pick-Up Clerk

Brookfield, WI

$14 - $16.75/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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Online Grocery Pick-Up Clerk

Milwaukee, WI

$14.75 - $17.50/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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Online Grocery Pick-Up Clerk

Brookfield, WI

$14 - $16.75/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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Online Grocery Pick-Up Clerk

Waukesha, WI

$13.75 - $16.25/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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Online Grocery Pick-Up Clerk

Oak Creek, WI

$14.25 - $17/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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Online Grocery Pick-Up Clerk

Milwaukee, WI

$14.75 - $17.50/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Metro Market

Online Grocery Pick-Up Clerk

Wauwatosa, WI

$14.75 - $17.50/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Metro Market

Online Grocery Pick-Up Clerk

Mukwonago, WI

$14.75 - $17.50/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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Online Grocery Pick-Up Clerk

West Allis, WI

$14.75 - $17.50/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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Online Grocery Pick-Up Clerk

New Berlin, WI

$14.75 - $17.50/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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Online Grocery Pick-Up Clerk

Milwaukee, WI

$14.75 - $17.50/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Metro Market

Online Grocery Pick-Up Clerk

Brookfield, WI

$14.25 - $16.75/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Waukesha, WI

$13.75 - $16.25/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Caledonia, WI

$14 - $16.75/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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Online Grocery Pick-Up Clerk

Milwaukee, WI

$14.75 - $17.50/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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Online Grocery Pick-Up Clerk

Saint Francis, WI

$14.75 - $17.50/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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Showing results 41-60

All JobsOnline Support JobsOnline Support Jobs in Racine, WI

Online Support information

See Racine, WI salary details

$11

$17

$24

How much do online support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for online support in Racine, WI is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Online Support vs Customer Service Representative?

AspectOnline SupportCustomer Service Representative
CredentialsTypically requires technical knowledge, basic certifications, or training in specific software or platformsOften requires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentPrimarily remote, working through online chat, email, or ticket systemsCan be remote or in-office, interacting with customers via phone, email, or in person
Industry UsageCommon in tech, e-commerce, and software companiesWidely used across retail, telecom, and service industries

Online Support and Customer Service Representatives both focus on assisting customers, but Online Support emphasizes technical help via digital channels, while Customer Service Representatives handle general inquiries and support through various communication methods. The roles often overlap but differ mainly in technical complexity and communication channels.

What are some common challenges faced by online support specialists, and how can they be managed effectively?

Online Support specialists often encounter challenges such as handling high volumes of customer inquiries, managing difficult or frustrated customers, and quickly adapting to new technologies or product updates. Effective time management, strong communication skills, and familiarity with helpdesk software can help address these challenges. Regular training sessions and collaboration with team members also play a key role in ensuring issues are resolved efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as an online support specialist, and why are they important?

To thrive as an Online Support specialist, you need strong problem-solving abilities, excellent written communication, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with help desk software, CRM systems, and live chat platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of customer issues, positive customer experiences, and high client satisfaction in fast-paced online environments.

What are online support jobs?

Online support jobs include customer service positions and technical jobs in IT or related fields. As you would expect, the duties for these different positions vary, although some broad responsibilities overlap. As an online customer support worker, your role is to field customer questions through live chat, by text, or via email. Customers may be seeking more information about a specific retail product or types of services your company offers, or may be calling to complain about issues such as missing orders or returns. As an IT support worker, you interact with customers in a similar fashion, but your role is typically to troubleshoot technical problems with computers, networks, or software.

What are online support jobs?

Online Support jobs involve assisting customers or clients through digital channels such as email, chat, or social media. Professionals in these roles help resolve issues, answer questions, and provide information about products or services. They are often the first point of contact for customers seeking help online and play a crucial role in ensuring customer satisfaction. Online Support positions may be found in a variety of industries, including retail, technology, and service sectors.
More about Online Support jobs
What are the most commonly searched types of Support jobs in Racine, WI? The most popular types of Support jobs in Racine, WI are:
What job categories do people searching Online Support jobs in Racine, WI look for? The top searched job categories for Online Support jobs in Racine, WI are:
What cities near Racine, WI are hiring for Online Support jobs? Cities near Racine, WI with the most Online Support job openings:
Online Support jobs near you
Infographic showing various Online Support job openings in Racine, WI as of July 2026, with employment types broken down into 52% Full Time, 27% Part Time, and 21% Contract. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $36,261 per year, or $17.4 per hour.

Online Grocery Pick-Up Clerk

Pick 'n Save

Franklin, WI

$14 - $16.50/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted 29 days ago

Pick 'n Save rating

5.4

Company rating: 5.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

94th of 122 rated grocery stores

Job description

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Based in Wisconsin, Pick 'N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers in 89 stores throughout the state. 
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Pick 'N Save family! 
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page! 

Minimum Position Qualifications:

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills (i.e., counting, addition, and subtraction)
  • Excellent oral/written communication skills
Desired Previous Experience:
  • Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Essential Job Functions:

       Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.

       In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.

       Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

       In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.

       E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.

       Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

       Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

       Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.

       Read and follow directions given in the note section

       Ensure quality and freshness of all items chosen

       Communicate with customers via a portable phone and respond to calls in a professional and timely manner

       Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars

       Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.

       Process the orders through the point of sale (POS) system

       Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

       Maintain organization and cleanliness of staging areas and equipment

       Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor

       Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair

       Perform required opening and closing procedures

       Assist in training new e-Commerce team members

       Meet/exceed productivity standards

       Ability to work cooperatively in high paced and sometimes stressful environment.

       Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

       Ability to act with honesty and integrity regarding customer and business information.

       Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

       Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

       Must be able to perform the essential job functions of this position with or without reasonable accommodation.

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