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Online Support Jobs in Racine, WI (NOW HIRING)

Baird

Baird Online Support Specialist

Milwaukee, WI · On-site

Prioritize and escalate support incidents and requests based on business impact and documented guidelines * Collaborate with other Baird Online team members to address escalated client requests

Milwaukee Electronics

Senior Tooling Engineer

Milwaukee, WI

$102K - $141K/yr

Partner with NPI Engineering during new product introductions to define and deliver the tooling required to bring new processes online. * Support Manufacturing Engineering with fixture refurbishment ...

Milwaukee Electronics

Senior Tooling Engineer

Milwaukee, WI · On-site

$102K - $141K/yr

Partner with NPI Engineering during new product introductions to define and deliver the tooling required to bring new processes online. * Support Manufacturing Engineering with fixture refurbishment ...

Varsity Tutors

Social Networking Tutor

Milwaukee, WI · Remote

$18 - $40/hr

... online Social Networking tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Metro Market

Online Grocery Pick-Up Clerk

Shorewood, WI

$14.75 - $17.50/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Hales Corners, WI

$14.50 - $17.25/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Pick 'n Save

Online Grocery Pick-Up Clerk

West Allis, WI

$14.75 - $17.50/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Milwaukee, WI

$14.75 - $17.50/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Metro Market

Online Grocery Pick-Up Clerk

Wauwatosa, WI

$14.75 - $17.50/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

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All JobsOnline Support JobsOnline Support Jobs in Racine, WI

Online Support information

See Racine, WI salary details

$11

$17

$24

How much do online support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for online support in Racine, WI is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.18 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Online support roles typically do not pay $4,000 per week without specialized skills or experience. High-paying jobs in this range often require advanced technical skills, certifications, or experience in fields like sales, freelancing, or entrepreneurship. Most roles paying this amount without a degree are rare and usually involve self-employment or commission-based work.

What is the difference between Online Support vs Customer Service Representative?

AspectOnline SupportCustomer Service Representative
CredentialsTypically requires technical knowledge, basic certifications, or training in specific software or platformsOften requires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentPrimarily remote, working through online chat, email, or ticket systemsCan be remote or in-office, interacting with customers via phone, email, or in person
Industry UsageCommon in tech, e-commerce, and software companiesWidely used across retail, telecom, and service industries

Online Support and Customer Service Representatives both focus on assisting customers, but Online Support emphasizes technical help via digital channels, while Customer Service Representatives handle general inquiries and support through various communication methods. The roles often overlap but differ mainly in technical complexity and communication channels.

What are some common challenges faced by Online Support specialists, and how can they be managed effectively?

Online Support specialists often encounter challenges such as handling high volumes of customer inquiries, managing difficult or frustrated customers, and quickly adapting to new technologies or product updates. Effective time management, strong communication skills, and familiarity with helpdesk software can help address these challenges. Regular training sessions and collaboration with team members also play a key role in ensuring issues are resolved efficiently while maintaining a positive customer experience.

Does Amazon really pay you to work from home?

Amazon offers remote support roles where employees can work from home and earn a standard wage for customer service or technical support tasks. These positions typically require a computer, internet connection, and sometimes specific skills or certifications, and they follow standard employment practices with regular pay and benefits.

What are the key skills and qualifications needed to thrive as an Online Support specialist, and why are they important?

To thrive as an Online Support specialist, you need strong problem-solving abilities, excellent written communication, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with help desk software, CRM systems, and live chat platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of customer issues, positive customer experiences, and high client satisfaction in fast-paced online environments.

How to make $1000 a week remotely?

Online Support roles can help you earn close to $1000 weekly by providing consistent customer service, technical assistance, or account management remotely. Success depends on experience, skill level, and the number of clients or companies you serve, often requiring strong communication skills and familiarity with support tools like live chat or ticketing systems.

What Are Online Support Jobs?

Online support jobs include customer service positions and technical jobs in IT or related fields. As you would expect, the duties for these different positions vary, although some broad responsibilities overlap. As an online customer support worker, your role is to field customer questions through live chat, by text, or via email. Customers may be seeking more information about a specific retail product or types of services your company offers, or may be calling to complain about issues such as missing orders or returns. As an IT support worker, you interact with customers in a similar fashion, but your role is typically to troubleshoot technical problems with computers, networks, or software.

How can I make 2000 a week working from home?

Online support roles typically pay hourly or per task, and earning $2000 weekly requires high-volume work, specialized skills, or multiple positions. To reach this income, you may need to work full-time hours, develop expertise in customer service or technical support, and utilize tools like CRM software. Consistent high performance and possibly additional certifications can help increase earning potential.

What are Online Support jobs?

Online Support jobs involve assisting customers or clients through digital channels such as email, chat, or social media. Professionals in these roles help resolve issues, answer questions, and provide information about products or services. They are often the first point of contact for customers seeking help online and play a crucial role in ensuring customer satisfaction. Online Support positions may be found in a variety of industries, including retail, technology, and service sectors.
More about Online Support jobs
What are the most commonly searched types of Support jobs in Racine, WI? The most popular types of Support jobs in Racine, WI are:
What are popular job titles related to Online Support jobs in Racine, WI? For Online Support jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Online Support jobs in Racine, WI look for? The top searched job categories for Online Support jobs in Racine, WI are:
What cities near Racine, WI are hiring for Online Support jobs? Cities near Racine, WI with the most Online Support job openings:
Online Support jobs near you

Baird Online Support Specialist

Robert W Baird & Co

Milwaukee, WI • On-site

Full-time

Posted 27 days ago

Job description

About The Role:
The Technology Solutions Team is an established group within Baird's Private Wealth Management, Technology Best Practices department with a mission to help Financial Advisor Teams and Clients utilize Baird's technology offerings effectively and efficiently. We pride ourselves on providing our internal and external clients with best-in-class technology, and we are committed to coupling these tools with best-in-class technology support.
We are looking for an individual that has a passion for technology and/or financial services and the ability to deliver outstanding client service to join our team! This position offers significant exposure within the firm and our client base, and the Specialist will be expected to build and maintain relationships with our Financial Advisors, Client Specialists, Sales Management, and various corporate resource groups.
The Impact You'll Make:
  • Act as a subject matter expert on our key client-facing technology, Baird Online
  • Provide answers to inquiries about a client account Baird Online to the Financial Advisor, Client Specialist, and clients
  • Deliver outstanding client service using a combination of effective communication and troubleshooting skills to resolve client issues and fulfill requests
  • Ask appropriate probing questions to gather relevant information to aid in resolution
  • Utilize knowledge management system when troubleshooting client issues
  • Document, track and monitor client incidents and requests in ticketing system to ensure timely and accurate resolution
  • Set client expectations when opening and assigning tickets and ensure all request/services are executed on time in accordance with service level agreements with the business
  • Prioritize and escalate support incidents and requests based on business impact and documented guidelines
  • Collaborate with other Baird Online team members to address escalated client requests
  • Partner with Technology Product Manager to evaluate enhancement requests and support the rollout of new features
  • Maintain knowledge management system with resolutions for common issues
  • Make recommendations to better assist and improve the overall efficiency of daily operating procedures
  • Identify trends with incoming calls to effectively initiate incident escalation process where appropriate
  • Make recommendations to better assist associates and improve the overall efficiency of daily operating procedures
  • Actively trains and mentors new Baird Online Service Desk team members

What You'll Bring To Baird:
  • Bachelor's degree or 3+ years of relevant professional experience required
  • Ability to complete SIE, Series 7 within one year
  • Advanced problem-solving skills and ability to troubleshoot a variety of issues
  • Superior customer service; willingness to go "above and beyond" for your client
  • Excellent written and verbal communication skills
  • Professional, calm, and courteous telephone mannerisms
  • Displays high initiative and works well under pressure
  • Strong comfort level with technology and the ability to explain new concepts effectively to end users
  • Ability to develop, build, and maintain relationships with internal and external partners
  • Must have ability to multitask, shift work priorities due to business needs and work well under a deadline-driven environment

#LI-CM1
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.

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