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Online Reputation Management Jobs in Michigan (NOW HIRING)

BarFly

Restaurant Manager - HopCat

Ann Arbor, MI · On-site

... online reputation management. * Server Manager - Develop the server team through scheduling, staffing, quarterly one-on-ones, department meetings, hospitality coaching, mystery shop action plans, and ...

BarFly

Restaurant Manager - HopCat

Royal Oak, MI · On-site

... online reputation management. * Server Manager - Develop the server team through scheduling, staffing, quarterly one-on-ones, department meetings, hospitality coaching, mystery shop action plans, and ...

Papa John's

Marketing Manager

Livonia, MI

$15 - $18/hr

This role offers an exciting opportunity to lead our online engagement efforts and shape our brand ... engagement, and reputation management. Qualifications * Proven experience in social media ...

Papa John's

Marketing Manager

Livonia, MI · On-site

$15 - $18/hr

This role offers an exciting opportunity to lead our online engagement efforts and shape our brand ... engagement, and reputation management. Qualifications * Proven experience in social media ...

Cedarfield

Community Manager

Cedar Springs, MI

Familiarity with reputation management and online resident engagement platforms * Ability to leverage technology to improve operational efficiency and reporting accuracy PHYSICAL/WORK REQUIREMENTS

Cedarfield

Community Manager

Cedar Springs, MI

Familiarity with reputation management and online resident engagement platforms * Ability to leverage technology to improve operational efficiency and reporting accuracy PHYSICAL/WORK REQUIREMENTS

Papa John's

Marketing

Livonia, MI · On-site

$15 - $18/hr

This role offers an exciting opportunity to lead our online engagement efforts and shape our brand ... reputation, industry trends, and customer feedback to inform marketing tactics. * Manage social ...

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Showing results 21-40

All JobsOnline Reputation Management JobsOnline Reputation Management Jobs in Michigan

Online Reputation Management information

See Michigan salary details

$15.3K

$35.4K

$75K

How much do online reputation management jobs pay per year?

As of Sep 3, 2026, the average yearly pay for online reputation management in Michigan is $35,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $21,800.00 and $37,900.00 per year, depending on experience, location, and employer.

What is an online reputation management?

An Online Reputation Management (ORM) job involves monitoring, influencing, and improving a brand's or individual's online presence. ORM specialists track online reviews, social media mentions, and search results to manage public perception. They respond to negative feedback, implement SEO strategies, and create positive content to enhance reputation. The goal is to build trust, protect credibility, and ensure that a brand or individual is accurately represented online.

What are the typical daily responsibilities in online reputation management?

Daily tasks in Online Reputation Management often include monitoring brand mentions and reviews across various platforms, responding to customer feedback, and analyzing sentiment trends. Professionals in this role also develop and implement strategies to address negative publicity, collaborate with PR and marketing teams, and prepare regular reports on reputation trends and campaign effectiveness. You may engage directly with customers online to resolve issues diplomatically, create content that enhances the brand image, and stay updated on the latest digital reputation tools. This dynamic work environment offers opportunities to work cross-functionally and make a direct impact on the public perception of an organization.

What are the key skills and qualifications needed to thrive in online reputation management?

To thrive in Online Reputation Management, you need strong analytical abilities, expertise in digital marketing, and a solid understanding of SEO and crisis communication, usually supported by a bachelor's degree in marketing, communications, or a related field. Familiarity with reputation monitoring tools (such as Brand24 or Mention), social media platforms, and review management systems is commonly required, along with certifications in digital marketing or social media management being advantageous. Excellent written and verbal communication, problem-solving skills, and diplomacy help professionals handle sensitive situations and interact effectively with clients and stakeholders. These competencies are crucial for monitoring a brand’s online presence, managing crises gracefully, and sustaining a positive public image.

What are popular job titles related to Online Reputation Management jobs in Michigan?

For Online Reputation Management jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Online Reputation Management jobs in Michigan look for?

The top searched job categories for Online Reputation Management jobs in Michigan are:

What cities in Michigan are hiring for Online Reputation Management jobs?

Cities in Michigan with the most Online Reputation Management job openings:

Online Reputation Management jobs near you
Infographic showing various Online Reputation Management job openings in Michigan as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $35,383 per year, or $17 per hour.

Restaurant Manager - HopCat

BarFly

Ann Arbor, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Restaurant Manager - HopCat
Full-Time | Competitive Salary + Quarterly Bonus + Benefits
Lead a Restaurant. Own a Business. Build Your Career.
At HopCat, we believe great restaurants are built by leaders who take ownership.
Our Restaurant Managers don't just manage shifts-they own a department, develop people, improve systems, and drive measurable business results. Every manager is entrusted with an Area of Responsibility (AOR) that allows them to specialize, make an impact, and prepare for future leadership opportunities.
If you're looking for a role where you'll have real influence over your restaurant-not just another set of keys-we'd love to meet you.
What You'll Do
As a Restaurant Manager, you'll work alongside the General Manager to lead daily operations while taking ownership of one key area of the business.
Responsibilities include:
  • Leading daily restaurant operations and peak-volume shifts
  • Hiring, coaching, developing, and recognizing team members
  • Delivering outstanding guest experiences
  • Managing labor, staffing, and financial performance
  • Maintaining operational excellence, food safety, and cleanliness
  • Driving accountability through coaching and follow-up
  • Using operational metrics to improve results
  • Building future leaders within your department
  • Leading one assigned Area of Responsibility

Area of Responsibility (AOR) Ownership
Each Restaurant Manager owns one of the restaurant's core business functions. While every manager supports the entire operation, each becomes the subject matter expert and leader for one department. Areas of Responsibility include:
  • Hospitality Manager - Own the guest experience from arrival to departure by leading service standards, hospitality coaching, mystery shop performance, guest recovery, and online reputation management.
  • Server Manager - Develop the server team through scheduling, staffing, quarterly one-on-ones, department meetings, hospitality coaching, mystery shop action plans, and accountability for maintaining a 4.6+ Google rating and outstanding service execution.
  • Front Desk Manager - Lead the host team while owning reservations, waitlist accuracy, front desk organization, guest flow, scheduling, staffing, and first impressions.
  • Bar & Beverage Program Manager - Lead one of the industry's most respected craft beer and beverage programs by developing bartenders, managing staffing, controlling beer and liquor costs, executing beverage standards, and maintaining bar excellence.
  • Beer Program Manager - Own weekly beer ordering, beer education, craft beer promotions, inventory communication, and ongoing team education through weekly beer pre-shift meetings.
  • Training Manager - Build great teams through structured onboarding, weekly training communication, ExpandShare completion, Restaurant365 training documentation, and ongoing coaching that keeps every team member improving.
  • Events & Reservations Manager - Coordinate private events and large-party reservations from inquiry through execution while ensuring exceptional guest communication, flawless event execution, and strong financial performance.
  • Marketing Manager - Grow your restaurant's presence in the community by maintaining in-store marketing, building relationships with local businesses, coordinating fundraising partnerships, and executing local marketing initiatives.
  • Off-Premise Manager - Own the takeout and delivery business by improving order accuracy, organizing expo operations, coaching team members, and enhancing the off-premise guest experience.
  • Rewards Manager - Lead guest loyalty initiatives by increasing Rewards participation, coaching servers and bartenders, monitoring enrollment performance, and ensuring promotional execution throughout the restaurant.
  • Utility Manager - Lead the Prep, Dish, and Utility teams by maintaining staffing, scheduling, training completion, sanitation standards, and operational support systems that keep the kitchen running efficiently.

Leadership Expectations
Every Restaurant Manager is expected to:
  • Write weekly schedules for their department
  • Evaluate Top Performers and Development Opportunities
  • Maintain proper staffing levels and hiring plans
  • Conduct quarterly one-on-one conversations
  • Lead recurring department meetings
  • Establish weekly team focuses and action plans
  • Monitor department-specific performance metrics
  • Complete operational audits and follow through on improvements
  • Develop future leaders within their department
  • Partner with the General Manager to improve overall restaurant performance

What We're Looking For
  • Previous restaurant management experience preferred
  • Experience leading high-volume teams
  • Strong communication and coaching skills
  • Passion for hospitality and developing people
  • Organized, accountable, and results-driven
  • Comfortable making decisions in a fast-paced environment
  • Financial awareness, including labor and cost management
  • Availability to work nights, weekends, and holidays

Why HopCat?
  • Real Ownership - Every manager leads a department-not just a shift.
  • Career Growth - Our management structure is designed to prepare leaders for Senior Manager, General Manager, and Area Director opportunities.
  • Leadership Development - You'll receive regular coaching, leadership training, and opportunities to expand your responsibilities as you grow.

Competitive Benefits
  • Competitive salary
  • Quarterly performance bonus
  • Medical, Dental & Vision Insurance
  • Paid Time Off
  • 401(k)
  • Dining discounts
  • Leadership development and ongoing training
  • Internal promotion opportunities

Our Values
Everything we do is built around five core values:
  • Respect
  • Accountability
  • Passion
  • Teamwork
  • Integrity

If you're ready to lead people, own results, and grow your career with one of the Midwest's premier restaurant brands, we'd love to hear from you.
Better Every Day. Stronger Together. Lead Where It Counts.
Apply today and start building your future with HopCat.
BarFly is proud to be an equal opportunity workplace. We know that diverse, talented and dedicated individuals are critical to our success, so we look for veterans and people from various backgrounds not just because it's the right thing to do, but also because it's good for our business. We accept, celebrate and support the differences of people because it makes our team, the experience at our restaurants and the communities in which we operate better.

Apply