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Online Reputation Management Jobs in Michigan (NOW HIRING)

Ability to explain platform algorithms, engagement strategies, and online reputation management while preparing students for professional networking, personal branding, and social media literacy.

Ability to explain platform algorithms, engagement strategies, and online reputation management while preparing students for professional networking, personal branding, and social media literacy.

Ability to explain platform algorithms, engagement strategies, and online reputation management while preparing students for professional networking, personal branding, and social media literacy.

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reects our values and professionalism. * Partner with the ...

... online reputation management. * Server Manager - Develop the server team through scheduling, staffing, quarterly one-on-ones, department meetings, hospitality coaching, mystery shop action plans, and ...

... online reputation management. * Server Manager - Develop the server team through scheduling, staffing, quarterly one-on-ones, department meetings, hospitality coaching, mystery shop action plans, and ...

... online reputation management. * Server Manager - Develop the server team through scheduling, staffing, quarterly one-on-ones, department meetings, hospitality coaching, mystery shop action plans, and ...

... online reputation management. * Server Manager - Develop the server team through scheduling, staffing, quarterly one-on-ones, department meetings, hospitality coaching, mystery shop action plans, and ...

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Showing results 1-20

Online Reputation Management information

See Michigan salary details

$15.3K

$35.4K

$75K

How much do online reputation management jobs pay per year?

As of Aug 7, 2026, the average yearly pay for online reputation management in Michigan is $35,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $21,800.00 and $37,900.00 per year, depending on experience, location, and employer.

What is an online reputation management?

An Online Reputation Management (ORM) job involves monitoring, influencing, and improving a brand's or individual's online presence. ORM specialists track online reviews, social media mentions, and search results to manage public perception. They respond to negative feedback, implement SEO strategies, and create positive content to enhance reputation. The goal is to build trust, protect credibility, and ensure that a brand or individual is accurately represented online.

What are the typical daily responsibilities in online reputation management?

Daily tasks in Online Reputation Management often include monitoring brand mentions and reviews across various platforms, responding to customer feedback, and analyzing sentiment trends. Professionals in this role also develop and implement strategies to address negative publicity, collaborate with PR and marketing teams, and prepare regular reports on reputation trends and campaign effectiveness. You may engage directly with customers online to resolve issues diplomatically, create content that enhances the brand image, and stay updated on the latest digital reputation tools. This dynamic work environment offers opportunities to work cross-functionally and make a direct impact on the public perception of an organization.

What are the key skills and qualifications needed to thrive in online reputation management?

To thrive in Online Reputation Management, you need strong analytical abilities, expertise in digital marketing, and a solid understanding of SEO and crisis communication, usually supported by a bachelor's degree in marketing, communications, or a related field. Familiarity with reputation monitoring tools (such as Brand24 or Mention), social media platforms, and review management systems is commonly required, along with certifications in digital marketing or social media management being advantageous. Excellent written and verbal communication, problem-solving skills, and diplomacy help professionals handle sensitive situations and interact effectively with clients and stakeholders. These competencies are crucial for monitoring a brand’s online presence, managing crises gracefully, and sustaining a positive public image.

What are popular job titles related to Online Reputation Management jobs in Michigan? For Online Reputation Management jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Online Reputation Management jobs in Michigan look for? The top searched job categories for Online Reputation Management jobs in Michigan are:
What cities in Michigan are hiring for Online Reputation Management jobs? Cities in Michigan with the most Online Reputation Management job openings:
Infographic showing various Online Reputation Management job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $35,383 per year, or $17 per hour.

Digital Brand & Reputation Manager

Beztak

Farmington Hills, MI

Full-time

Medical, Life, Retirement, PTO

Re-posted 11 days ago


Beztak rating

5.5

Company rating: 5.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

188th of 201 rated real estate companies


Job description

Beztak, a national Real Estate Development, Construction and Property management company, wants you to join our family of talented individuals. We are seeking to hire a Digital Brand amp; Reputation Manager to join our team, in-person in Farmington Hills, MI.
The Digital Brand and Reputation Manager is responsible for protecting and enhancing Beztak’s online brand presence by ensuring every digital customer touchpoint reflects the company’s commitment to quality, service, and professionalism. This role leads Beztak’s online reputation strategy, oversees reputation management initiatives, and supports the integrity and effectiveness of customer-facing marketing assets across a portfolio of communities.

Working collaboratively with Marketing, Operations, and external partners, this position drives brand consistency, customer engagement, and continuous improvement by leveraging digital marketing best practices, data-driven insights, and emerging technologies. The ideal candidate is an organized, strategic thinker with exceptional communication skills, strong digital marketing knowledge, and a passion for delivering an exceptional online customer experience.
Competitive compensation is being offered!
ESSENTIAL FUNCTIONS:
Online Reputation Management
  • Lead Beztak’s online reputation strategy across all communities.
  • Manage review programs, customer engagement initiatives, and reputation platforms.
  • Monitor reputation trends and recommend opportunities to strengthen customer satisfaction and brand perception.
  • Leverage AI-powered tools and emerging technologies to improve efficiency while maintaining an authentic brand voice.
Digital Brand amp; Marketing Asset Management
  • Oversee customer-facing digital marketing assets to ensure accuracy, consistency, and alignment with brand standards.
  • Manage and maintain property marketing collateral, virtual marketing experiences, and related content.
  • Coordinate updates with internal teams, vendors, and external partners.
Marketing Analysis amp; Business Support
  • Lead or support marketing health assessments and property marketing evaluations.
  • Identify opportunities to improve marketing effectiveness and customer experience.
  • Develop recommendations and communicate findings to internal stakeholders.
Executive Presentations amp; Client Support
  • Develop professional presentations for business development, property analysis, and executive initiatives.
  • Partner with cross-functional teams to gather information and present marketing insights in a clear, compelling manner.
Platform Administration amp; Process Improvement
  • Administer assigned digital marketing platforms and vendor relationships.
  • Evaluate and implement process improvements that enhance operational efficiency and the digital customer experience.
  • Maintain documentation, best practices, and standards for assigned responsibilities.
PERSONAL QUALITIES:
  • Customer Service Orientation – extends to both internal and external customers.
  • Strong project management skills
  • Collaborative mindset
  • Confident and dynamic personality
QUALIFICATIONS AND EDUCATION:
  • Degree in Marketing, Digital marketing, Communications, Advertising, Public Relations or similar
  • 5 years of brand management experience
  • Experience with platforms such as Birdeye, Reputation.com, Yext, SOCi, or similar tools strongly preferred
  • Familiarity with AI-assisted marketing and customer engagement tools
  • Strong understanding of:
    • online reputation management
    • customer review strategy
    • digital brand consistency
  • Exceptional written communication and editorial judgment
  • Strong organizational skills and attention to detail
  • Ability to manage multiple properties/accounts and prioritize effectively
  • Experience in multifamily, hospitality, franchise, retail, or multi-location marketing environments is a plus
  • Creative eye and ability to oversee visual/branding initiatives without serving as the primary designer
BEZTAK PERKS amp; BENEFITS:
Beztak has an exciting, growth-focused culture, and we strongly believe in promotion from within. While certain positions require past work experience in a specific role, you don’t have to have any experience in property management to join the Beztak team. Beztak culture is one that is built upon the three E’s: Excellent, Ethical and Effective, and we pride ourselves on benefits programs and perks that take care of our team.
Some of our most popular benefits include:
  • 401(k) with an employer match for every dollar contributed, up to 6% of eligible compensation
  • Generous Paid Time Off in addition to paid company holidays and a “Float” Holiday to celebrate a day or holiday that you hold special
  • Life Insurance, provided at no cost to the employee.
  • Five medical plan options – several including a Health Savings Account with an employer contribution
  • Employee Assistance Program – free, and confidential services for a variety of needs: counseling, pet care, financial services, vacation planning, and more!
  • Employee Referral Program
  • Tuition Reimbursement Program

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