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Online Inbound Call Center Jobs in Springfield, OR

Robert Half

Customer Service Representative

Eugene, OR · On-site

$19 - $21/hr

Previous experience in customer service, call center support, or a similar phone-based role. * Ability to manage inbound and outbound calls professionally while maintaining strong attention to detail.

MTM Transit

Customer Service Representative

Eugene, OR · On-site

$18.50/hr

Manage inbound calls from our members to verify eligibility and coordinate non-emergent ... Previous experience working in a customer service call center * Exemplary communication and phone ...

MTM Transit

Customer Service Representative

Eugene, OR · On-site

$18.50/hr

Manage inbound calls from our members to verify eligibility and coordinate non-emergent ... Previous experience working in a customer service call center * Exemplary communication and phone ...

Kiefer Mazda

Internet Sales Specialist

Eugene, OR · On-site

Has customer service, hospitality, retail, restaurant, or call center experience. * Is comfortable ... Contact customers who have submitted online inquiries. * Respond quickly to calls, texts, emails ...

Kiefer Mazda

Internet Sales Specialist

Eugene, OR · On-site

$60K - $120K/yr

Has customer service, hospitality, retail, restaurant, or call center experience. * Is comfortable ... Contact customers who have submitted online inquiries. * Respond quickly to calls, texts, emails ...

Kiefer Mazda

Internet Sales Specialist

Eugene, OR · On-site

Has customer service, hospitality, retail, restaurant, or call center experience. * Is comfortable ... Contact customers who have submitted online inquiries. * Respond quickly to calls, texts, emails ...

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All JobsOnline Inbound Call Center JobsOnline Inbound Call Center Jobs in Springfield, OR

Online Inbound Call Center information

See Springfield, OR salary details

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How much do online inbound call center jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for online inbound call center in Springfield, OR is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $18.89 per hour, depending on experience, location, and employer.

What is an online inbound call center?

An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.

What does an online inbound call center do?

An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.

What are the key skills and qualifications needed to thrive in the online inbound call center position?

To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.

What are the most commonly searched types of Inbound Call Center jobs in Springfield, OR?

The most popular types of Inbound Call Center jobs in Springfield, OR are:

What are popular job titles related to Online Inbound Call Center jobs in Springfield, OR?

For Online Inbound Call Center jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Online Inbound Call Center jobs in Springfield, OR look for?

The top searched job categories for Online Inbound Call Center jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Online Inbound Call Center jobs?

Cities near Springfield, OR with the most Online Inbound Call Center job openings:

Online Inbound Call Center jobs near you
Infographic showing various Online Inbound Call Center job openings in Springfield, OR as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,314 per year, or $17.9 per hour.

Call Center Manager

Eugene, OR • On-site

BCI Acrylic Independent Dealers
Construction • 51 - 200 employees
Learn more about BCI Acrylic Independent Dealersexternal

Full-time

Re-posted 21 days ago

Job description

Call Center Manager
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.

Apply