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Temporary Navy Federal Call Center Jobs in Springfield, OR

U.S. Navy

Aviation Electrician's Mate

Creswell, OR

... work center leader or collateral duty inspector as you gain experience. Work Environment ... Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which ...

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All JobsNavy Federal Call Center JobsTemporary Navy Federal Call Center JobsTemporary Navy Federal Call Center Jobs in Springfield, OR

Temporary Navy Federal Call Center information

See Springfield, OR salary details

$11

$18

$25

How much do temporary navy federal call center jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for temporary navy federal call center in Springfield, OR is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.90 per hour, depending on experience, location, and employer.

What is a temporary Navy Federal Call Center?

A Temporary Navy Federal Call Center position is a short-term job where employees assist Navy Federal Credit Union members by handling inquiries, providing account information, and resolving issues over the phone. These positions are often filled during peak periods, such as tax season or special projects, to ensure efficient customer service. Temporary employees are expected to deliver the same high-quality support as permanent staff, but their employment typically lasts for a set duration. Candidates usually receive training on Navy Federal’s systems and customer service protocols before starting.

What are the typical expectations for performance and adaptability in a temporary Navy Federal Call Center role?

In a Temporary Navy Federal Call Center position, you are expected to quickly adapt to fast-paced workflows and learn internal systems efficiently, as training periods are usually condensed. Call volume can fluctuate, so strong multitasking and problem-solving skills are essential for handling member inquiries and resolving issues promptly. Team members often collaborate to share updates and best practices, but you'll also work independently to meet daily metrics such as call resolution rates and customer satisfaction. Flexibility and a positive attitude are highly valued, as you may be asked to adjust to new procedures or schedules with little notice.

What are the key skills and qualifications needed to thrive as a temporary Navy Federal Call Center representative, and why are they important?

To thrive as a Temporary Navy Federal Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency are typically required. Excellent verbal communication, patience, and adaptability help representatives handle diverse member inquiries and stressful situations. These skills and qualities are vital for delivering efficient, positive service experiences while upholding the credit union’s standards and member satisfaction.

What is the difference between Temporary Navy Federal Call Center vs Customer Service Representative?

AspectTemporary Navy Federal Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, customer-focusedOffice or retail environment, direct customer interaction
Employer & IndustryNavy Federal Credit Union, financial servicesVarious industries including finance, retail, telecom
Search & Comparison IntentUnderstanding temporary call center roles at Navy FederalExploring customer service careers in different sectors

The Temporary Navy Federal Call Center role focuses on handling customer inquiries via phone in a financial services environment, often temporary or seasonal. Customer Service Representatives work across industries, providing direct support to clients. While both roles require communication skills and basic credentials, the Navy Federal position is specific to the credit union's call center operations, whereas Customer Service Representatives may work in diverse settings.

What are popular job titles related to Temporary Navy Federal Call Center jobs in Springfield, OR?

For Temporary Navy Federal Call Center jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Temporary Navy Federal Call Center jobs in Springfield, OR look for?

The top searched job categories for Temporary Navy Federal Call Center jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Temporary Navy Federal Call Center jobs?

Cities near Springfield, OR with the most Temporary Navy Federal Call Center job openings:

Temporary Navy Federal Call Center jobs near you
Infographic showing various Temporary Navy Federal Call Center job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,562 per year, or $18.5 per hour.

Customer Service Representative

Quantum Recruiters Inc

Eugene, OR • On-site

$16.25 - $22/hr

Other

Posted 18 days ago

Job description


Job Description - Customer Service Representative
Provide excellent customer service primarily by telephone to all customers. Assist customers with coverage/claims related questions. Accurately interpret benefits and policy provisions for all products. Conduct appropriate research and follow-up for prompt resolution of disputed claims.
Temp to hire opportunity!
Essential Responsibilities:
  • Work efficiently in a high volume call center while maintaining a professional, positive, and caring demeanor.
  • Assist callers with coverage related questions/concerns; accurately interpret policy provisions for assigned products.
  • Analyze customer's inquiries and determine correct steps for resolution, interpret benefit information, and claims processing accuracy. Keep resource information up to date and well organized.
  • Work efficiently in multiple systems simultaneously while effectively utilizing critical thinking and problem solving skills.
  • Document calls in a clear and consistent manner in computer system.
  • Conduct appropriate research, take ownership and follow through for prompt resolution of disputed claims.
  • Relay information to appropriate departments and personnel using established communication channels and procedures.
  • Make outbound calls to members as necessary dependent upon current outreach campaign.
Supporting Responsibilities:
  • Meet department and company performance and attendance expectations.
  • Be aligned with company values.
  • Follow the privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
  • Perform other duties as assigned.

SUCCESS PROFILE
Work Experience: One-year medical insurance, other healthcare related field, call center or customer service experience required. CPT/ICD-10 coding preferred.
Education, Certificates, Licenses: High School Diploma or equivalent required.
Knowledge: Basic understanding of insurance and medical terminology, coding and standard medical billing practices preferred. Proficient computer skills, typing, and 10-key required. Strong written and verbal communication skills.
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