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Online Inbound Call Center Jobs in Springfield, OR

Customer Service Rep

Springfield, OR · On-site

$15.25 - $20.75/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Showing results 41-60

Online Inbound Call Center information

See Springfield, OR salary details

$13

$17

$23

How much do online inbound call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for online inbound call center in Springfield, OR is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $18.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the online inbound call center position?

To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.

What is an online inbound call center?

An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.

What does an online inbound call center do?

An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.

What are the most commonly searched types of Inbound Call Center jobs in Springfield, OR? The most popular types of Inbound Call Center jobs in Springfield, OR are:
What are popular job titles related to Online Inbound Call Center jobs in Springfield, OR? For Online Inbound Call Center jobs in Springfield, OR, the most frequently searched job titles are:
What cities near Springfield, OR are hiring for Online Inbound Call Center jobs? Cities near Springfield, OR with the most Online Inbound Call Center job openings:
Infographic showing various Online Inbound Call Center job openings in Springfield, OR as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,314 per year, or $17.9 per hour.

Undergraduate Studies (UGST) Pro Tem Instructor Open Pool

University Of Oregon

Eugene, OR • On-site

Other

Medical, Retirement, PTO

Re-posted 7 days ago


University Of Oregon rating

7.2

Company rating: 7.2 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

384th of 616 rated colleges and universities


Job description

Undergraduate Studies (UGST) Pro Tem Instructor Open Pool

Apply now Job no: 536527
Work type: Faculty - Pro Tempore
Location: Eugene, OR
Categories: Education, Instruction

Department: Undergraduate Education Student Success
Rank: Instructor
Annual Basis: 9 Month

Review of Applications Begins

Applications will be accepted on a continuous basis and reviewed as needs arise.

Special Instructions to Applicants

To ensure consideration, a complete application must include:
1. A current resume/CV.
2. Three (3) professional references with contact information. References will not be contacted until you are notified.

Department Summary

The Division of Undergraduate Education and Student Success (UESS) is committed to ensuring that every undergraduate student at the University of Oregon has the support needed to thrive academically and graduate on time. UESS focuses on student success by providing essential resources and services that promote persistence, enhance academic performance, and guide students along a clear path to timely graduation. Serving the entire undergraduate population, UESS collaborates closely with campus partners to create a supportive and engaging environment that empowers students to reach their full potential.
UESS departments and programs include: Exploring Advising, Transfer Advising, PathwayOregon, TRIO Student Support Services, Center for Multicultural Academic Excellence (CMAE), the Accessible Education Center (AEC), Center for Undergraduate Research and Engagement (CURE), Office of Distinguished Scholarships (ODS), McNair Scholars Program, Academic Residential Communities (ARCs), First-Year Interest Groups (FIGs), Student Academy to Inspire Learning (SAIL), Tutoring and Academic Engagement Center (TAEC), and UESS Administration.
UESS offers undergraduate courses and curriculum through the UGST (Undergraduate Studies) subject code in support of divisional and institutional student success outcomes and priorities. UGST courses are offered by most of the UESS departments and programs listed above. UESS also develops curriculum in collaboration with campus partners, including the Center for Multicultural Academic Excellence, the College of Art and Sciences, and Division of Global Engagement.

Position Summary

The Division of Undergraduate Education and Student Success invites applications for its open pro tempore instructional pool. Potential teaching assignments may include courses in established curricular programs such as Academic Residential Community (ARC) and First-Year Interest Group (FIG) seminars to learning and study strategy courses offered through the Tutoring and Academic Engagement Center (TAEC), and undergraduate research and distinguished scholarships preparation and development courses with the Center for Undergraduate Research and Engagement (CURE) and Office of Distinguished Scholarships (ODS).

Minimum Requirements

A Master's degree in a relevant field.
Two years of experience in teaching or instructional design for an institution of higher education or equivalent experience.
In certain circumstances, a bachelor's degree in a relevant field with substantial related experience may substitute for a master's degree.

Professional Competencies

Ability to support and enhance a diverse learning and working environment.
Ability to teach credit and non-credit courses, non-credit seminars, professional development programs, in-person or online to a variety of learner populations.
Strong interpersonal skills, including the ability to communicate and work effectively with individuals from diverse backgrounds.
Ability to exercise sound, independent judgement that aligns with strategic and operational goals.

Preferred Qualifications

Ph.D. in a related field.
One year prior relevant instructional experience.


All offers of employment are contingent upon successful completion of a background check.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website.

The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112.

UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online.

Advertised: April 2, 2026 Pacific Daylight Time
Applications close: April 1, 2027 Pacific Daylight Time

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