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Online Fema Jobs (NOW HIRING)

Modules are completed online on your own time. Then a range and skills check will be performed in ... Minimum age requirement of twenty-one Pass a criminal background check FEMA ICS 100, 200, 700 ...

Modules are completed online on your own time. Then a range and skills check will be performed in ... Minimum age requirement of twenty-one Pass a criminal background check FEMA ICS 100, 200, 700 ...

Modules are completed online on your own time. Then a range and skills check will be performed in ... FEMA ICS 100, 200, 700 & 800c (Can be obtained for free through FEMA website) * HAZMAT (Can be ...

Modules are completed online on your own time. Then a range and skills check will be performed in ... FEMA ICS 100, 200, 700 & 800c (Can be obtained for free through FEMA website) HAZMAT (Can be ...

Modules are completed online on your own time. Then a range and skills check will be performed in ... Minimum age requirement of twenty-one Pass a criminal background check FEMA ICS 100, 200, 700 ...

Modules are completed online on your own time. Then a range and skills check will be performed in ... Minimum age requirement of twenty-one Pass a criminal background check FEMA ICS 100, 200, 700 ...

Modules are completed online on your own time. Then a range and skills check will be performed in ... FEMA ICS 100, 200, 700 & 800c (Can be obtained for free through FEMA website) HAZMAT (Can be ...

Modules are completed online on your own time. Then a range and skills check will be performed in ... FEMA ICS 100, 200, 700 & 800c (Can be obtained for free through FEMA website) * HAZMAT (Can be ...

Modules are completed online on your own time. Then a range and skills check will be performed in ... FEMA ICS 100, 200, 700 & 800c (Can be obtained for free through FEMA website) * HAZMAT (Can be ...

Modules are completed online on your own time. Then a range and skills check will be performed in ... FEMA ICS 100, 200, 700 & 800c (Can be obtained for free through FEMA website) * HAZMAT (Can be ...

Modules are completed online on your own time. Then a range and skills check will be performed in ... Minimum age requirement of twenty-one Pass a criminal background check FEMA ICS 100, 200, 700 ...

Modules are completed online on your own time. Then a range and skills check will be performed in ... FEMA ICS 100, 200, 700 & 800c (Can be obtained for free through FEMA website) HAZMAT (Can be ...

Modules are completed online on your own time. Then a range and skills check will be performed in ... Minimum age requirement of twenty-one Pass a criminal background check FEMA ICS 100, 200, 700 ...

Showing results 21-40

Online Fema information

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$17.5K

$40.6K

$86K

How much do online fema jobs pay per year?

As of Sep 3, 2026, the average yearly pay for online fema in the United States is $40,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,000.00 and $43,500.00 per year, depending on experience, location, and employer.

What is an online FEMA?

Online FEMA jobs refer to remote or telework positions with the Federal Emergency Management Agency (FEMA), which is a U.S. government organization responsible for coordinating disaster response and recovery efforts. These jobs can include roles in emergency management, grant administration, IT, customer service, planning, and more. Employees in online FEMA positions typically work from home or another remote location, supporting FEMA’s mission to help people before, during, and after disasters. These roles often require strong communication skills, the ability to work independently, and a background in emergency management or related fields.

What skills and qualifications are needed to thrive as an online FEMA specialist?

To thrive as an Online FEMA Specialist, you need strong knowledge of emergency management principles, disaster response protocols, and relevant FEMA regulations, often supported by a degree in emergency management or a related field. Familiarity with FEMA’s online systems, such as the National Emergency Management Information System (NEMIS), and certifications like FEMA’s Professional Development Series are commonly required. Excellent communication, problem-solving, and organizational skills are vital for coordinating resources and supporting disaster response remotely. These competencies ensure efficient emergency management operations and effective support for disaster-affected communities.

What are common challenges faced by online FEMA specialists, and how can they prepare for them?

Online FEMA Specialists often manage high volumes of inquiries and must respond quickly to urgent situations, which can be stressful. They need to stay up-to-date with changing disaster relief protocols and eligibility requirements, as these can shift rapidly during emergencies. Building strong communication skills, maintaining meticulous records, and participating in ongoing training greatly help in adapting to these challenges and ensuring efficient support to disaster survivors.

What is the difference between Online Fema vs Online FEMA?

AspectOnline FEMAOnline Fema
CertificationsFEMA certifications, such as IS-100, IS-200Same certifications as Online FEMA
Work EnvironmentOnline, remote learning platformOnline, remote learning platform
Industry UsageDisaster management, emergency responseDisaster management, emergency response
Search & ComparisonCommonly searched for FEMA online coursesOften misspelled or confused with FEMA

Online FEMA and Online Fema refer to the same FEMA online courses and certifications. The main difference is the spelling variation, but both terms lead to the same training programs for disaster management and emergency response professionals. When searching, use the correct spelling "FEMA" to find official courses and resources.

More about Online Fema jobs

What cities are hiring for Online Fema jobs?

Cities with the most Online Fema job openings:

What are the most commonly searched types of Fema jobs?

The most popular types of Fema jobs are:

What states have the most Online Fema jobs?

States with the most job openings for Online Fema jobs include:

Infographic showing various Online Fema job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 63% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $40,596 per year, or $19.5 per hour.

Customer Service Representative

Leading Solutions, LLC

Emmitsburg, MD • On-site

$21.54/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Customer Service Representative

Customer Service Representative (CSR) Location: Emmitsburg, MD (NDEMU Campus) Schedule: Monday through Friday, 8:00 AM to 4:30 PM EST Pay: $21.54 per hour plus $5.09 H&W Start Date: Upon FEMA approval and contract award Overview

Leading Solutions is seeking Customer Service Representatives to support FEMA's National Disaster & Emergency Management University (NDEMU) Independent Study Program. This program provides nationwide emergency management training to millions of students annually. CSRs play a critical role in supporting student services, managing inquiries, updating student records, and ensuring an exceptional customer experience.

This position requires professionalism, accuracy, and the ability to support a high-volume training program that serves federal, state, tribal, local, and public stakeholders. Six CSRs will support the mission, in accordance with FEMA's PWS requirements.

Key Responsibilities
  • Customer Support and Student Services
    • Respond to student inquiries via phone, email, and online submissions.
    • Provide courteous, accurate, and prompt assistance in an educational/training environment.
    • Support student needs related to applications, student profiles, exam records, and course completions.
  • Account Management
    • Reconcile duplicate or conflicting student accounts using the ISDBS and OPM systems.
    • Identify and escalate program or policy issues appropriately.
    • Update student records and general profile data as needed.
  • Transcript & Verification Processing
    • Process and verify Group Verification Requests in compliance with PII safeguards.
    • Prepare and mail official student transcripts using FEMA-provided materials.
    • Maintain accuracy and timeliness for transcript and verification workflows.
  • Email & Call Management
    • Process all electronic mail inquiries within established timelines (20,000+ annually).
    • Answer all customer service calls during core hours as required by the PWS.
    • Document calls exceeding ten minutes for monthly reporting.
  • Program Support & Documentation
    • Support the creation, updating, and adherence to Standard Operating Procedures.
    • Assist with new technology evaluations, system testing, and course information updates.
    • Provide data for monthly reports and performance tracking metrics.
Required Qualifications
  • Ability to read, write, speak, and understand English clearly and professionally.
  • Strong computer skills including Microsoft Word, Excel, and Outlook.
  • Prior experience providing courteous and effective customer support via phone, email, or online platforms.
  • Ability to work on site at NDEMU in Emmitsburg, MD.
  • Must be a U.S. citizen and able to obtain FEMA Public Trust suitability.
Preferred Qualifications
  • Experience in call center, academic support, or federal customer service roles.
  • Familiarity with student record systems or database-driven workflows.
  • Ability to manage high-volume inquiries with accuracy and professionalism.

Work is performed on site in a FEMA-provided office environment. Episodic telework may be authorized during severe weather or facility closures, limited to email-only support. Training on FEMA systems and security requirements will be provided. All employees must complete required OPSEC, Insider Threat, and FOUO handling training within mandated timelines.