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Online Customer Service Jobs in Decatur, GA (NOW HIRING)

Sammy Cheezecake

Cashier Customer Service

East Point, GA · On-site

$12 - $14/hr

Provide excellent customer service. * Serve as the cashier and check out customers in a timely ... Accurately record dessert orders by phone & from online order platform. * Experience with Microsoft ...

Adecco

Customer Service

Marietta, GA

$18 - $18.50/hr

Adecco is currently assisting a local Customer in their search for Customer Service position in Marietta GA This is a great opportunity to further your existing skills as a Customer Service while ...

New

Premier Rental Purchase

Customer Service

Snellville, GA · On-site

$15 - $18/hr

Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations.

Crew Outfitters, Inc

Customer Service

Atlanta, GA

$15 - $16.50/hr

As Customer Service Lead, you are responsible in providing an excellent customer experience to all customers in our 2 ATL locations. You will be trained to confidently carry out all Crew Outfitter ...

Sammy Cheezecake

Cashier Customer Service

East Point, GA · On-site

$12 - $14/hr

Provide excellent customer service. * Serve as the cashier and check out customers in a timely ... Accurately record dessert orders by phone & from online order platform. * Experience with Microsoft ...

Sugarboo & Co

Customer Service Representative

Alpharetta, GA · On-site

$15.50 - $21/hr

Handle all customer service related inquires pertaining to the wholesale website and sales ... Help customers navigate the website and place orders online. * Provide knowledgeable answers to ...

Premier Rental Purchase

Customer Service

Snellville, GA · On-site

$15 - $18/hr

Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations.

Long John Silver's

Customer Service

Jonesboro, GA · On-site

$14.50 - $19.75/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

HB Travels

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Comfortable using online systems and digital tools (training provided). * Previous experience in customer service or hospitality is helpful but not required. What We Offer: * Flexible remote work ...

Long John Silver's

Customer Service

Jonesboro, GA

$9 - $11/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's

Customer Service

Jonesboro, GA

$9 - $11/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

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Showing results 21-40

All JobsOnline Customer Service JobsOnline Customer Service Jobs in Decatur, GA

Online Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do online customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for online customer service in Decatur, GA is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service vs Call Center Customer Service?

AspectOnline Customer ServiceCall Center Customer Service
Work EnvironmentRemote, digital platformsCall centers, phone-based
Required SkillsWritten communication, tech proficiencyVerbal communication, listening skills
Common CertificationsCustomer service certifications, tech toolsCustomer service certifications, language skills
Industry UsageRetail, tech, e-commerceTelecommunications, retail, finance

Online Customer Service primarily involves assisting customers via digital channels like chat, email, or social media, focusing on written communication. Call Center Customer Service typically involves handling customer inquiries over the phone, emphasizing verbal skills. Both roles require customer service experience and certifications but differ mainly in communication methods and work environment.

What is an online customer service representative?

An online customer service representative is a professional who assists customers primarily through digital channels such as email, chat, and social media. Their main duties include answering questions, resolving issues, processing orders, and providing information about products or services. They play a crucial role in maintaining customer satisfaction and representing the company's brand online. Online customer service representatives often use specialized software to track interactions and ensure timely, effective support.

What are some common challenges faced by online customer service representatives, and how can they be managed effectively?

Online customer service representatives often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and adapting to rapidly changing products or policies. To manage these effectively, it’s important to develop strong communication and problem-solving skills, stay updated on product knowledge, and utilize support tools and resources provided by the company. Many organizations also offer regular training and encourage collaboration with team members to share solutions and best practices.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is often required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure efficient support, high customer satisfaction, and positive brand representation in a digital environment.
What are the most commonly searched types of Customer Service jobs in Decatur, GA? The most popular types of Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Online Customer Service jobs? Cities near Decatur, GA with the most Online Customer Service job openings:
Online Customer Service jobs near you
Infographic showing various Online Customer Service job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,075 per year, or $18.3 per hour.

Customer Service Associate

Sales Associate - $14/hr to start PLUS commissions! | Charlotte, NC | Value City & American Signa...

Kennesaw, GA • On-site

$13.50 - $18.50/hr

Full-time

Re-posted 2 days ago

Job description

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations.

Some of the functions the Customer Service Associate will perform:

  • Embodies our values: Adventure Guides, Serve Others and Own It
  • Assists in fostering an energetic and positive working environment
  • Frequently communicates with customers via phone
  • Partners with all team members to create an easy transaction and great in home delivery service
  • Develops strong relationships with customers who shop with us in-store and online
  • Listens to the customers' needs and presents possible options

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