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Online Concierge Jobs (NOW HIRING)

D.R. Horton

Online Sales Concierge

Knoxville, TN · On-site

$14.75 - $19/hr

Online Sales Concierge D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction ...

D.R. Horton

Online Sales Concierge

West Columbia, SC · On-site

$14.25 - $18.50/hr

Online Sales Concierge D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction ...

DR Horton

Online Sales Concierge

Biloxi, MS · On-site

$13.75 - $17.75/hr

Horton, Inc. is currently looking for an Online Sales Concierge . The right candidate will specialize in the process of converting internet leads to onsite traffic/sales. Essential Duties and ...

DR Horton

Online Sales Concierge

Lafayette, LA · On-site

$14.75 - $19/hr

Horton, Inc. is currently looking for an Online Sales Concierge . The right candidate will specialize in the process of converting internet leads to onsite traffic/sales. Essential Duties and ...

DR Horton

Online Sales Concierge

Schaumburg, IL · On-site

$15.25 - $19.75/hr

Horton, Inc. is currently looking for an Online Sales Concierge . The right candidate will specialize in the process of converting internet leads to onsite traffic/sales. Essential Duties and ...

DR Horton, Inc.

Online Sales Concierge

Knoxville, TN · On-site

$14.75 - $19/hr

As an Online Sales Concierge, you'll engage with prospective buyers through phone, email, chat, and online inquiries, turning leads into valuable sales opportunities. This role combines customer ...

DR Horton

Online Sales Concierge

Knoxville, TN · On-site

$14.75 - $19/hr

As an Online Sales Concierge, you'll engage with prospective buyers through phone, email, chat, and online inquiries, turning leads into valuable sales opportunities. This role combines customer ...

DR Horton, Inc.

Online Sales Concierge

Biloxi, MS · On-site

$13.75 - $17.75/hr

Horton, Inc. is currently looking for an Online Sales Concierge . The right candidate will specialize in the process of converting internet leads to onsite traffic/sales. Essential Duties and ...

DR Horton, Inc.

Online Sales Concierge

Lafayette, LA · On-site

$14.75 - $19/hr

Horton, Inc. is currently looking for an Online Sales Concierge . The right candidate will specialize in the process of converting internet leads to onsite traffic/sales. Essential Duties and ...

DR Horton, Inc.

Online Sales Concierge

Schaumburg, IL · On-site

$15.25 - $19.75/hr

Horton, Inc. is currently looking for an Online Sales Concierge . The right candidate will specialize in the process of converting internet leads to onsite traffic/sales. Essential Duties and ...

DR Horton

Online Sales Concierge

Mason, OH · On-site

$14.50 - $18.75/hr

Horton, Inc. is currently looking for a Online Sales Concierge . The right candidate specializes in the process of converting internet leads to onsite traffic/sales. Essential Duties and ...

DR Horton

Online Sales Concierge

San Ramon, CA · On-site

$17.25 - $22.25/hr

R. Horton, Inc. is currently looking for an Online Sales Concierge . The right candidate specializes in the process of converting internet leads to onsite traffic/sales. The annual compensation for ...

DR Horton, Inc.

Online Sales Concierge

West Columbia, SC · On-site

$14.25 - $18.50/hr

Horton, Inc. is currently looking for a Online Sales Concierge . The right candidate specializes in the process of converting internet leads to onsite traffic/sales. Essential Duties and ...

DR Horton

Online Sales Concierge

West Columbia, SC · On-site

$14.25 - $18.50/hr

Horton, Inc. is currently looking for a Online Sales Concierge . The right candidate specializes in the process of converting internet leads to onsite traffic/sales. Essential Duties and ...

DR Horton, Inc.

Online Sales Concierge

Midland, TX · On-site

$15.25 - $19.75/hr

Horton, Inc. is currently looking for a Online Sales Concierge . The right candidate specializes in the process of converting internet leads to onsite traffic/sales. This is an on-site, in office ...

DR Horton, Inc.

Online Sales Concierge

Atlanta, GA · On-site

$15 - $19.25/hr

Horton, Inc. is currently looking for a Online Sales Concierge . The right candidate specializes in the process of converting internet leads to onsite traffic/sales. Essential Duties and ...

DR Horton, Inc.

Online Sales Concierge

Lakeville, MN · On-site

$65 - $75K/hr

Horton, Inc. is currently looking for a Online Sales Concierge . The right candidate specializes in the process of converting internet leads to onsite traffic/sales. Essential Duties and ...

DR Horton, Inc.

Online Sales Concierge

Conyers, GA · On-site

$13.50 - $17.50/hr

Horton, Inc. is currently looking for a Online Sales Concierge . The right candidate specializes in the process of converting internet leads to onsite traffic/sales. Essential Duties and ...

DR Horton

Online Sales Concierge

Atlanta, GA · On-site

$15 - $19.25/hr

Horton, Inc. is currently looking for a Online Sales Concierge . The right candidate specializes in the process of converting internet leads to onsite traffic/sales. Essential Duties and ...

DR Horton

Online Sales Concierge

Lakeville, MN · On-site

$65 - $75K/hr

Horton, Inc. is currently looking for a Online Sales Concierge . The right candidate specializes in the process of converting internet leads to onsite traffic/sales. Essential Duties and ...

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Online Concierge information

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How much do online concierge jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for online concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is an online concierge?

Online concierges are professionals who assist clients remotely with a wide range of personal or business tasks. Their responsibilities can include making travel arrangements, booking reservations, handling event planning, finding services, or providing tailored recommendations—all through online platforms, email, chat, or phone. They aim to save clients time and provide convenience by leveraging digital tools and their own expertise. Online concierges often work for hotels, luxury service providers, or as independent contractors. Their goal is to deliver personalized service and enhance the customer experience.

How does an online concierge typically collaborate with other departments to enhance the client experience?

An Online Concierge often works closely with teams such as customer service, sales, and logistics to provide seamless support for clients. This collaboration ensures that special requests, reservations, or problem resolutions are addressed efficiently. Open communication and real-time updates between departments help the concierge anticipate client needs and deliver personalized solutions, making teamwork a key part of the role. Regular meetings or digital communication tools are commonly used to stay aligned and maintain high service standards.

What are the key skills and qualifications needed to thrive as an online concierge, and why are they important?

To thrive as an Online Concierge, you need strong customer service skills, problem-solving abilities, and a good understanding of hospitality standards, often supported by experience in service roles. Familiarity with CRM systems, online booking platforms, and communication tools like live chat or email is typically required. Exceptional communication, attention to detail, and the ability to multitask help you stand out in this position. These skills ensure you can efficiently meet client requests, deliver personalized service, and maintain high customer satisfaction in a digital environment.

What is the difference between Online Concierge vs Customer Service Representative?

AspectOnline ConciergeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote, or in-office; luxury or personalized service settingsCall centers, retail, or online support; various industries
Employer & Industry UsageLuxury brands, travel, lifestyle servicesRetail, telecom, e-commerce, and service industries
Common Search & ComparisonHigh overlap in customer interaction skills, personalized service focus

Online Concierges and Customer Service Representatives both handle customer interactions, but Online Concierges typically provide personalized, luxury, or lifestyle services remotely, often in high-end industries. Customer Service Representatives usually work in broader support roles across various industries, focusing on general customer inquiries. While skills overlap, Online Concierges emphasize tailored experiences, making their roles distinct in service quality and industry focus.

How to become an online concierge?

To become an online concierge, you typically need strong customer service skills, proficiency with communication tools, and the ability to manage multiple tasks efficiently. Relevant experience in hospitality, travel, or administrative roles can be beneficial, and some positions may require familiarity with scheduling or booking software. Building a professional online presence and obtaining certifications in customer service can also improve job prospects.
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Online Concierge jobs near you
Infographic showing various Online Concierge job openings in the United States as of August 2026, with employment types broken down into 61% Full Time, 36% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Online Sales Concierge

D.R. Horton

Knoxville, TN • On-site

$14.75 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

34th of 80 rated construction

Job description

Online Sales Concierge

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Join D.R Horton, America's largest homebuilder, and help future homeowners take the first step toward finding their dream home. As an Online Sales Concierge, you'll engage with prospective buyers through phone, email, chat, and online inquiries, turning leads into valuable sales opportunities. This role combines customer service, lead generation, and sales support, offering the chance to make a direct impact while building your career with a nationally recognized industry leader.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Manage all incoming internet leads from company website and outsourced companies
  • Ensure a positive experience to all potential customers whether online, live chat or by phone
  • Convert qualified leads into office appointments with onsite Sales Representatives
  • Enter and update information in a customer management database
  • Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities
  • Responsible for producing monthly sales and marketing reports (Intertrack, Sales Performance Analysis, and Marketing & Sales Cost Efficiency Analysis)
  • Generate a monthly analysis of divisional website traffic, hits, source, etc.
  • Maintain current knowledge of communities, product, plans and amenities
  • Generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail
  • Coordinate mass mailing lists and the mailing of materials to prospective clients
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work overtime
  • Minimal travel may be required for training purposes

Qualifications

  • High school diploma or general education degree (GED); and/or one to three years of related experience and/or training
  • Superb interpersonal, written and verbal communication skills
  • Ability to work well within a team
  • Provide attention to detail and manage multiple responsibilities
  • Strong organizational and follow-through skills
  • Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
  • Proficiency with MS Office and email
  • Must possess an active Real Estate License in the state of employment

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: Medical, Dental and Vision 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life & Disability Insurance Vacation, Sick, Personal Time and Company Holidays Multiple Voluntary and Company provided Benefits Build YOUR future with D.R. Horton, America's Builder.

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