We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms ... Experience in customer service or a related field. * Proficiency in live chat software and CRM ...
We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms ... Experience in customer service or a related field. * Proficiency in live chat software and CRM ...
Customer Service Representative - Phones and Chat - Richmond, VA
Richmond, VA · On-site
$15.75 - $21.50/hr
... in on-line chat context Provide mail support to Mail Center Manager by performing duties such as ... customer service-oriented role iPostal1 is an Equal Opportunity employer and considers all ...
Customer Service Representative - Phones and Chat - Richmond, VA
Richmond, VA · On-site
$15.75 - $21.50/hr
... in on-line chat context Provide mail support to Mail Center Manager by performing duties such as ... customer service-oriented role iPostal1 is an Equal Opportunity employer and considers all ...
Inbound Customer Service Representative - Work At Home
$16.50 - $22.25/hr
Inbound Customer Service Representative - Work At Home Your mission is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or ...
Inbound Customer Service Representative - Work At Home
$16.50 - $22.25/hr
Inbound Customer Service Representative - Work At Home Your mission is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or ...
CUSTOMER SERVICE REPRESENTATIVE
Worcester, MA · On-site
$19.97 - $24.14/hr
Provide support to residents through online chat sessions and social media messaging. * Prepare letters based on customer service system requests. * Complete follow-up calls for closed work orders to ...
New
CUSTOMER SERVICE REPRESENTATIVE
Worcester, MA · On-site
$19.97 - $24.14/hr
Provide support to residents through online chat sessions and social media messaging. * Prepare letters based on customer service system requests. * Complete follow-up calls for closed work orders to ...
New
Customer Service Representative - Phones and Chat - St. Louis, MO
Saint Louis, MO · On-site
$15.50 - $21.25/hr
... in on-line chat context Provide mail support to Mail Center Manager by performing duties such as ... customer service-oriented role iPostal1 is an Equal Opportunity employer and considers all ...
Customer Service Representative - Phones and Chat - St. Louis, MO
Saint Louis, MO · On-site
$15.50 - $21.25/hr
... in on-line chat context Provide mail support to Mail Center Manager by performing duties such as ... customer service-oriented role iPostal1 is an Equal Opportunity employer and considers all ...
Inbound Customer Service Representative - Work At Home
$16.50 - $22.25/hr
Talks to customers over the phone, email, online chat or social media to resolve their questions or ... Customer service experience a plus * Phone-related customer service a major plus * Familiarity with ...
Inbound Customer Service Representative - Work At Home
$16.50 - $22.25/hr
Talks to customers over the phone, email, online chat or social media to resolve their questions or ... Customer service experience a plus * Phone-related customer service a major plus * Familiarity with ...
Customer Service Center Representative
Grants Pass, OR · On-site
$15.50 - $21.25/hr
Medical
Dental
PTO
You will assist our members over the phone and through online chat with financial transactions ... Customer Service Experience (call center experience preferred) * Capability to assist members ...
Customer Service Center Representative
Grants Pass, OR · On-site
$15.50 - $21.25/hr
Medical
Dental
PTO
You will assist our members over the phone and through online chat with financial transactions ... Customer Service Experience (call center experience preferred) * Capability to assist members ...
Online Live Chat
San Jose, CA · Remote
$18 - $25/hr
Requirements/Responsibilities What You'll Do Respond to customer questions through online live chat ... This position is designed for individuals looking to gain valuable remote customer service and ...
New
Quick apply
Online Live Chat
San Jose, CA · Remote
$18 - $25/hr
Requirements/Responsibilities What You'll Do Respond to customer questions through online live chat ... This position is designed for individuals looking to gain valuable remote customer service and ...
New
Customer Service Support Specialist (***)
Milwaukie, OR · On-site
$21.30 - $23.96/hr
Medical
Dental
Vision
Life
Retirement
PTO
... online chat) and updates. * Prior experience or basic understanding of claims processing ... Customer Service escalations, Technical Support or Online Chat. * Strong time management, planning ...
New
Customer Service Support Specialist (***)
Milwaukie, OR · On-site
$21.30 - $23.96/hr
Medical
Dental
Vision
Life
Retirement
PTO
... online chat) and updates. * Prior experience or basic understanding of claims processing ... Customer Service escalations, Technical Support or Online Chat. * Strong time management, planning ...
New
Customer service specialist/Admin
$16 - $21.25/hr
-Interact with customers via telephone, email, online, chat, or in person to provide support and information on an assignment product or service. -Ensures that appropriate actions are taken to resolve ...
Quick apply
Customer service specialist/Admin
$16 - $21.25/hr
-Interact with customers via telephone, email, online, chat, or in person to provide support and information on an assignment product or service. -Ensures that appropriate actions are taken to resolve ...
Customer service specialist/Admin
$16 - $21.25/hr
-Interact with customers via telephone, email, online, chat, or in person to provide support and information on an assignment product or service. -Ensures that appropriate actions are taken to resolve ...
Quick apply
Customer service specialist/Admin
$16 - $21.25/hr
-Interact with customers via telephone, email, online, chat, or in person to provide support and information on an assignment product or service. -Ensures that appropriate actions are taken to resolve ...
E-Commerce Customer Service Specialist
Huntingdon Valley, PA · On-site
$10 - $12/hr
Customer Service Specialist Online store specializing in designer swimwear and beachwear is seeking ... Assisting customers via online chat system * Taking and processing orders * Writing product ...
E-Commerce Customer Service Specialist
Huntingdon Valley, PA · On-site
$10 - $12/hr
Customer Service Specialist Online store specializing in designer swimwear and beachwear is seeking ... Assisting customers via online chat system * Taking and processing orders * Writing product ...
Customer Service Representative
Sanford, FL · On-site
$14.50 - $19.50/hr
... online chat, or in person to provide support and information on products or services. · Collects and enters orders for new or additional products or services. · Fields customer questions and ...
Customer Service Representative
Sanford, FL · On-site
$14.50 - $19.50/hr
... online chat, or in person to provide support and information on products or services. · Collects and enters orders for new or additional products or services. · Fields customer questions and ...
Customer Service
Rockville, MD · On-site
Medical
Retirement
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and enters orders for new or additional products or ...
Quick apply
Customer Service
Rockville, MD · On-site
Medical
Retirement
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and enters orders for new or additional products or ...
... service specialist. An ideal candidate should be Internet savvy, self-motivated, possess ... Answering customer phone calls Handling email correspondence Assisting customers via online chat ...
... service specialist. An ideal candidate should be Internet savvy, self-motivated, possess ... Answering customer phone calls Handling email correspondence Assisting customers via online chat ...
Customer Service - Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About ... Respond promptly and professionally to client inquiries via phone, email, or online chat * Maintain ...
Customer Service - Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About ... Respond promptly and professionally to client inquiries via phone, email, or online chat * Maintain ...
Customer Service Representative
Boston, MA · On-site
$17.50 - $23.75/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on ... Actively engage customers in on-line chat context * Additional duties as assigned and deemed ...
Quick apply
Customer Service Representative
Boston, MA · On-site
$17.50 - $23.75/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on ... Actively engage customers in on-line chat context * Additional duties as assigned and deemed ...
Customer Service - Booking Hotels | Work Online
$40K - $70K/yr
Customer Service - Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About ... Respond promptly and professionally to client inquiries via phone, email, or online chat * Maintain ...
Customer Service - Booking Hotels | Work Online
$40K - $70K/yr
Customer Service - Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About ... Respond promptly and professionally to client inquiries via phone, email, or online chat * Maintain ...
Customer Service Representative
$14.75 - $20/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on ... Actively engage customers in on-line chat context * Additional duties as assigned and deemed ...
Quick apply
Customer Service Representative
$14.75 - $20/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on ... Actively engage customers in on-line chat context * Additional duties as assigned and deemed ...
Customer Service Representative
$16.25 - $22.25/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on ... Actively engage customers in on-line chat context * Additional duties as assigned and deemed ...
Quick apply
Customer Service Representative
$16.25 - $22.25/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on ... Actively engage customers in on-line chat context * Additional duties as assigned and deemed ...
Online Chat Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do online chat customer service jobs pay per hour?
What are the biggest challenges online chat customer service representatives face when handling multiple customer conversations simultaneously?
What is the difference between Online Chat Customer Service vs Call Center Customer Service?
| Aspect | Online Chat Customer Service | Call Center Customer Service |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service skills | High school diploma or equivalent; customer service skills |
| Work Environment | Remote or office-based, online platform | Call center, often office-based or remote |
| Communication Mode | Text-based chat | Voice calls |
| Industry Usage | Retail, tech support, e-commerce | Telecommunications, retail, finance |
Online Chat Customer Service and Call Center Customer Service both require strong communication skills and customer-focused credentials. The main difference lies in their communication mode: online chat involves text-based interactions, while call center roles are voice-based. Both roles are prevalent across various industries, with online chat often suited for remote work and quick responses, whereas call centers may involve more direct voice engagement.
What are the key skills and qualifications needed to thrive as an online chat customer service representative?
What is an online chat customer service representative?
What cities are hiring for Online Chat Customer Service jobs?
Cities with the most Online Chat Customer Service job openings:
What are the most commonly searched types of Chat Customer Service jobs?
The most popular types of Chat Customer Service jobs are:
What states have the most Online Chat Customer Service jobs?
States with the most job openings for Online Chat Customer Service jobs include:
What job categories do people searching Online Chat Customer Service jobs look for?
The top searched job categories for Online Chat Customer Service jobs are:

Other
Re-posted 22 days ago
Job description
We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism and efficiency.
Responsibilities:
- Respond to customer inquiries promptly and professionally.
- Resolve complaints and escalate complex issues when needed.
- Manage multiple chats simultaneously while maintaining quality.
- Update customer interaction records and provide feedback for process improvements.
- Excellent written communication and multitasking skills.
- Experience in customer service or a related field.
- Proficiency in live chat software and CRM tools.
Benefits:
Competitive salary, flexible hours, and growth opportunities.
Join us to make a difference in customer satisfaction!