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Online Chat Customer Service Jobs in Maple Ridge, BC

Job Summary The Customer Service Representative (CSR) serves as the primary point of contact for customers in a call center environment. This roleis responsible fordelivering exceptional service ...

Customer Service Representative

Delta, BC ยท On-site

CA$20 - CA$25/hr

Pillway Pharmacy is on the lookout for a Customer Service Representative with great communication skills that can provide exemplary support and service to our diverse customer base. This role is ...

Customer Service Representative

Langley, BC ยท On-site

CA$18.25 - CA$19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Specialist

Surrey, BC ยท On-site

CA$26 - CA$30/hr

CUSTOMER SERVICE SPECIALIST Join Our Team at Convoy - Where Your Career Builds as Strong as Our Materials! Founded in 1972, Convoy is North America's trusted distributor of top-tier construction ...

Customer Service Representative

Port Moody, BC ยท On-site

CA$18.25 - CA$19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Surrey, BC ยท On-site

CA$18.25 - CA$19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Vancouver, BC ยท On-site

CA$56K - CA$57K/yr

As a Customer Service Representative , you will play a key role in supporting our customers and business partners in a non-sales, service-focused environment, making a difference in their experience ...

Showing results 21-40

Online Chat Customer Service information

What is an online chat customer service representative?

Online chat customer service representatives are professionals who assist customers through live chat platforms on websites or apps. They answer questions, resolve issues, and provide information about products or services in real time. Their main goal is to ensure customer satisfaction by offering prompt and effective support without the need for phone calls. These representatives must have excellent communication skills, be tech-savvy, and often manage multiple conversations at once.

What are the key skills and qualifications needed to thrive as an online chat customer service representative?

To thrive as an Online Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Salesforce is typically required. Patience, empathy, and the ability to multitask efficiently help you stand out in this role. These skills and qualities are crucial for delivering timely, accurate support and building positive customer experiences in a digital environment.

What are the biggest challenges online chat customer service representatives face when handling multiple customer conversations simultaneously?

One of the primary challenges for Online Chat Customer Service representatives is efficiently managing several chat sessions at once without compromising the quality of support. This requires strong multitasking skills, attention to detail, and the ability to quickly switch contexts between different customer issues. Representatives often use predefined templates and knowledge bases to maintain consistency and speed, but must also personalize responses to address specific customer needs. Staying organized and calm under pressure is key to ensuring that all customers receive timely and accurate assistance.

What is the difference between Online Chat Customer Service vs Call Center Customer Service?

AspectOnline Chat Customer ServiceCall Center Customer Service
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentRemote or office-based, online platformCall center, often office-based or remote
Communication ModeText-based chatVoice calls
Industry UsageRetail, tech support, e-commerceTelecommunications, retail, finance

Online Chat Customer Service and Call Center Customer Service both require strong communication skills and customer-focused credentials. The main difference lies in their communication mode: online chat involves text-based interactions, while call center roles are voice-based. Both roles are prevalent across various industries, with online chat often suited for remote work and quick responses, whereas call centers may involve more direct voice engagement.

What are the most commonly searched types of Chat Customer Service jobs in Maple Ridge, BC?

The most popular types of Chat Customer Service jobs in Maple Ridge, BC are:

What are popular job titles related to Online Chat Customer Service jobs in Maple Ridge, BC?

For Online Chat Customer Service jobs in Maple Ridge, BC, the most frequently searched job titles are:

What job categories do people searching Online Chat Customer Service jobs in Maple Ridge, BC look for?

The top searched job categories for Online Chat Customer Service jobs in Maple Ridge, BC are:

What cities near Maple Ridge, BC are hiring for Online Chat Customer Service jobs?

Cities near Maple Ridge, BC with the most Online Chat Customer Service job openings:

Infographic showing various Online Chat Customer Service job openings in Maple Ridge, BC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Customer Service Representative

Handyman Connection of Metro Vancouver, BC

Burnaby, BC โ€ข On-site

CA$16/hr

Part-time

Re-posted 4 days ago


Job description

Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our growing business. 
We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best in to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team. Here’s why we want you to work with us!
What You Will Receive
  • Earn competitive pay depending on your skills, experience and availability - $16.00/hour as a starting pay
  • Work during traditional business hours
  • Professional small office with a friendly touch
  • Excellent training and support
  • Business casual attire atmosphere
Responsibilities
  • Dedication to excellent customer service
  • Able to manage small business details while working independently
  • Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
  • Experience handling projects to completion
  • Ability to multi-task in a high stress environment 
Qualifications
  • Strong telephone and written communication skills.
  • Outgoing personality; enjoys working with people
  • Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
  • (1+) years experience working in a Call Center or Customer Service Role preferred
  • Knowledge of home repair and light remodeling a plus 
* Competitive wages with benefits and incentive plan available to qualified applicant. (16 - 20 /hr. + bonus on Sales / commission)
** Applicants with general knowledge of building materials and trades are highly encouraged to apply.
Please visit our website for more information: www.handymanconnection.com
If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of !