Develop and maintain an understanding and working knowledge of our Remote Building Automation ... Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in ...
Develop and maintain an understanding and working knowledge of our Remote Building Automation ... Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in ...
Develop and maintain an understanding and working knowledge of our Remote Building Automation ... Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in ...
Develop and maintain an understanding and working knowledge of our Remote Building Automation ... Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in ...
Develop and maintain an understanding and working knowledge of our Remote Building Automation ... Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in ...
Develop and maintain an understanding and working knowledge of our Remote Building Automation ... Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in ...
Remote Contact Tracing information
See Maple Ridge, BC salary details
$10.91 - $14.79
6% of jobs
$14.79 - $18.67
18% of jobs
$18.75 is the 25th percentile. Wages below this are outliers.
$18.67 - $22.55
26% of jobs
$22.55 - $26.43
14% of jobs
$26.43 - $30.31
6% of jobs
$33.80 is the 75th percentile. Wages above this are outliers.
$30.31 - $34.19
5% of jobs
$34.19 - $38.07
19% of jobs
$38.07 - $41.95
2% of jobs
$41.95 - $45.82
1% of jobs
$45.82 - $49.70
1% of jobs
$49.70 - $53.58
1% of jobs
$10
$27
$53
How much do remote contact tracing jobs pay per hour?
What are the key skills and qualifications needed to thrive in the Remote Contact Tracing position, and why are they important?
To succeed as a Remote Contact Tracing professional, you need a background in public health, strong communication abilities, and data entry proficiency, often supported by training in epidemiology or a related field. Familiarity with contact tracing software platforms, electronic databases, and sometimes HIPAA certification is typically required. Attention to detail, active listening, and cultural sensitivity are valuable soft skills that enhance effectiveness in this position. These competencies are crucial for accurately gathering sensitive information, maintaining confidentiality, and providing support to affected individuals during public health investigations.
What does a typical workday look like for a Remote Contact Tracer?
A typical day for a Remote Contact Tracer involves reaching out to individuals who have been identified as contacts of someone diagnosed with an infectious disease, mainly via phone or secure online platforms. You will collect relevant information, provide guidance on quarantine protocols, and answer questions about the disease or public health resources. Collaboration with supervisors and other team members is common, especially for complex cases or follow-ups. The remote nature of the job means you'll be working from home, following a structured schedule, and adhering to privacy and data security protocols at all times.
What is a Remote Contact Tracing job?
A Remote Contact Tracing job involves calling individuals who have been exposed to a contagious disease to provide guidance, assess symptoms, and offer resources. Contact tracers collect relevant information, educate contacts on quarantine procedures, and help prevent further spread. This role typically requires strong communication skills, attention to detail, and the ability to handle sensitive information confidentially. Remote contact tracers work from home but collaborate with public health teams to ensure effective case management.

Full-time
Medical, Dental, PTO
Posted 23 days ago
Job description
We are excited that you stopped and are reading our job description and hope you will apply.
- Receive calls or emails requests from clients for various reasons related to service or daily operations of their sites.
- Responding efficiently and accurately to caller, explaining possible solutions and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information.
- Develop and maintain an understanding and working knowledge of our Remote Building Automation Alarms (RBAS) with an emphasis on triaging and acting upon remote monitoring system alarms.
- Create and complete work order requests on all incoming calls and email requests.
- Manage Work Order requests, close outs from client platforms to ensure SLA requirements are met.
- Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in a timely manner
- The CER is to monitor the SLA commitments on all work orders and if the SLA is at risk or will not be achieved, they will raise the issue with the appropriate department.
- Adhere to the Company's Quality System operating procedures.
- Perform other duties as assigned by Management.
- 1-3 years of previous experience in a customer service/support role
- College/university graduate or equivalent work experience
- Professional, self-starter with the ability to assume additional responsibilities and work flexible hours as required
- Exceptional customer service, active listening, verbal and written communication skills, professional phone voice.
- Understanding of company products, services, and policies.
- Proficiency with computers, especially with CRM software, and strong typing skills.
- Ability to ask prying questions and diffuse tense situations.
- Experience working in HVAC/Building Automation industry or a related field is an asset.
- Must be available to attend and successfully complete a two (2) week full-time paid training program.
- Language - English / French is an asset